Question of the WeekHow Big Is the Global CRM Software Market? Coresight Research February 24, 2020 QUESTION OF THE WEEK: How Big Is the Global CRM Software Market? The global customer relationship management (CRM) software market was worth $36 billion in 2019, according to Statista. It is set to reach $40 billion by 2023, representing a CAGR of 2.9% over four years. This document was generated for Other research you may be interested in: Weekly US Store Openings and Closures Tracker 2025, Week 26: Kroger To Close 60 StoresThree Data Points We’re Watching This Week, Week 8Consumer Sentiment Falls Further After Stock-Market Sell-Off: Weekly US Consumer Sentiment, Week 12, 2025—InfographicNew Tariffs, New Challenges: How US Trade Policies Could Impact Prices and Profits