This year has been unprecedented for the retail industry. Retailers quickly learned that agility and the ability to pivot rapidly was essential. As the founder of a company that was born out of a prior crisis, Kerry O'Brien, CEO of Commando, understood this even before coronavirus hit. O’Brien joins Jaqui Lividini, Founder and CEO of L&Co and Deborah Weinswig, CEO and Founder of Coresight Research, to discuss: 1.) Retail's new normal 2.) The importance of being nimble 3.) Trends for holiday 2020 and beyond