Deep DiveAnalyzing the US Home and Home-Improvement Sector Through the Lens of the BEST Framework Royce Baretto, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research July 31, 2023 Reasons to ReadIn 2022, Coresight Research relaunched its proprietary BEST framework, helping retailers rethink their approach to retail via brand building, experiences, service and technology integration with a consumer-centric approach to online and in-store retail. In this report, we analyze the US home and home-improvement retail sector through the lens of our BEST framework, providing notable examples of BEST in action across the framework’s four components. Companies mentioned in this report include: Floor & Decor, Home Depot, Lowe’s, Tractor Supply Company, Wayfair, Williams-Sonoma Other relevant research: BEST Framework—A New Era in Retail Excellence Home and Home-Improvement Retail: Key Factors Influencing US Shoppers BEST at Retail: Brand Building—Storytelling Drives In-Person Store Visits Our coverage of physical retail Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Weekly US and UK Store Openings and Closures Tracker 2025, Week 10: US Store Openings Exceed 2,000High-Income Consumers’ Financial Sentiment Reaches New Peak; Facebook Slumps in Social Commerce: US Consumer Survey InsightsConsumer Sentiment Peaks Ahead of Singles’ Day—Then Stabilizes: China Consumer Survey InsightsFive Ways AI Is Being Used in Grocery and Mass Retailing—and What’s Next
