Insight ReportRetail-Tech Landscape: Unified Commerce Manik Bhatia, Head of Custom Research Sector Lead: John Harmon, CFA, Associate Director of Technology Research March 24, 2025 Reasons to ReadUnified commerce enables brands and retailers to provide a comprehensive and integrated shopper experience. The unification of customer, product and inventory data is key to making data-driven decisions in real time. Read this Retail-Tech Landscape to discover technology companies globally that provide unified commerce solutions across six categories, including commerce infrastructure, customer experience, and supply chain and inventory management. Data in this research report include: Proprietary survey findings—US consumers’ shopping habits across multiple channels Companies mentioned in this report include: Adobe, Aptos, Impact Analytics, Invent.ai, Oracle, Salesforce, SAP, ServiceNow, Treasure Data, YOOBIC Other relevant research: From Omnichannel to Unified Commerce: Elevating Cross-Channel Customer Experiences to the Next Level Customer Data Platforms: Unearthing Buried Treasure in Unified Shopper Profiles All our Retail-Tech Landscapes spotlighting innovators that are disrupting the retail industry Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: 2026 Sector Outlook: US Retail—Steady Retail Expansion in a More Stable Economic EnvironmentInnovator Profile: Chimeable—Generating Authentic Reviews and Scaling User Videos Through Social Media SyndicationWeekly US and UK Store Openings and Closures Tracker 2025, Week 9: Joann To Close an Additional 300+ Stores, Shuttering All LocationsThree Data Points We’re Watching This Week UK Store Openings and Closures—2024 Review and 2025 Outlook