Insight ReportRetail Crime and Shrink: Facial Recognition Tech Gains Ground; Shoplifting Climbs 13% in England Sujeet Naik, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research November 12, 2025 Reasons to ReadUncover how facial recognition, policy shifts and retailer strategies are reshaping the fight against shrink and shoplifting. Read this report to discover answers to these and other questions: How have theft and retail crime trends evolved recently in the US, UK and Australia? Which retailers are seeing improvements—or setbacks—in shrink performance, and what’s driving those outcomes? How are major technology players advancing loss prevention through facial recognition, AI and smart surveillance tools? Data in this report include: Police-recorded shoplifting trends in England and Wales; shrink commentary and margin impacts from select US and Canadian retailers; technology provider launches of AI and facial recognition tools; and analysis of return fraud rates and tactics in the US retail sector. Companies mentioned in this report are: Academy Sports + Outdoors, Adidas, Alimentation Couche-Tard, ASEL, Auror, BJ’s Wholesale Club, Bloomingdale’s, Chanel, Costco, CVS, Diebold Nixdorf, Dollar General, Dollar Tree, EDEKA Paschmann, Empire Company, Facewatch, Five Below, Hobby Lobby, Kroger, Louis Vuitton, Michaels, Nike, Nordstrom, RH, Sainsbury’s, Sam’s Club, Target, Tiffany & Co., Ulta Beauty, Walgreens, Walmart and Williams-Sonoma. Other relevant research: All reports in our Retail Crime and Shrink series More coverage of physical retail and retail management Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: February 2025 US Retail Sales: First Year-Over-Year Drop Since the Pandemic—Electronics and Department Stores Lead DeclinesPositive Sentiment Trend Comes to an End: Weekly US Consumer Sentiment, Week 21, 2025—InfographicUS CPG Sales Tracker: Beauty Sales Accelerate, While Online Grocery Sees Sharp SlowdownWeekly US Store Openings and Closures Tracker 2025, Week 21: US Store Closure Cross 5,000 as Rite Aid Begins Closing Stores
