Flash ReportCisco Announces Intention to Acquire Cloud Data Predictive Analytics Company CloudCherry Coresight Research August 28, 2019 Executive SummaryOn August 27, Cisco announced its intention to acquire cloud data-analytics company CloudCherry for an undisclosed figure. The acquisition is expected to close during Cisco’s fiscal 1Q20, which ends in October. CloudCherry provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities to contact centers operating in the cloud or on-premises. The acquisition would provide cloud-based predictive analytics to Cisco’s technology offering for call centers, which should enable the company to offer better service and enhance its customer experience. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in: Mixed Signals—Economic Optimism Continues But Consumers Feel the Strain on Personal Finances: China Consumer Survey InsightsInnovator Profile: ShopVision—Paving the Way for Intelligent E-Commerce with an AI TeammateFlipkart Big Billion Days 2025: Sales-Tax Cuts To Drive Strong Consumer DemandConsumer Sentiment—The Big Surprise in a Week of Shocks; Plus, Apparel Shopping in Focus: US Consumer Survey Insights
