Reasons to Read

Once popular meeting hubs, malls have faced challenges from the rise in e-commerce and declining foot traffic in recent years. With Covid-19 representing another blow to mall ecosystems, it is important for mall operators to find new ways to engage with consumers. In this report, we discuss:

  • The livestreaming shopping market in China and growth expectations for the US market
  • How livestreaming can be a useful tool for malls in attracting e-commerce shoppers, and potentially for driving physical traffic in the wake of Covid-19
  • Case studies on livestreaming from malls in China, Singapore and the US

Click here to read our report on livestreaming e-commerce in the US.

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We present Three Things You Need To Know on Coresight Research x CEW: Beauty Insights from China’s Singles’ Day Event. Find the full report here.

Reasons to Read

Many retailers live in an isolated data bubble, in which they do not always take advantage of customer data. If brick-and-mortar retailers had a higher level of understanding of their customers and what they are buying in stores, they could better compete with data-armed e-commerce retailers, while also enhancing the customer experience, building loyalty and offering new payment products and personalized offers.

In this report, we discuss the evolution of retail data capture, the challenges that a data deficit presents to retailers and the importance of having a data strategy in the digital era, including the following:

  • The components of a winning retail data strategy
  • The power of 360-degree data in improving the online experience and enhancing core sales activities

We also explore an innovative platform offered by technology company Banyan, which helps retailers to better understand their customers while eliminating paper receipts.

This free report is sponsored by Banyan. Non-subscribers can access the report by completing the form on this page.

This report forms part of our Innovator Intelligence series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain.

 

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Reasons to Read

Our weekly Earnings Insights reports feature highlights from recent management commentary at major US retailers within our Coresight 100 coverage list, as they report third-quarter 2020 earnings. We condense what retail companies are reporting regarding the following key content, with a focus on the impact of the coronavirus crisis:

  • Management commentary on demand trends in the third quarter (where reported)—including comparable sales growth, details on consumer demand by category or channel, and qualitative insights
  • The strength of e-commerce
  • The outlook for demand, as reflected in revenue guidance or more qualitative commentary

This week, there are highlights from companies that reported in the week ended December 13, namely Big Lots, Costco, Lululemon Athletica, RH and Stitch Fix. 

This is the final report in the third-quarter Earnings Insights series.

Read the Earnings Insight 3Q20, Week 5 report here

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QUESTION OF THE WEEK: In Which Areas Are E-Commerce Platforms’ Logistics Investments Focused?

Reasons to Read

This Retail-Tech Landscape comprises selected startups globally that we believe have the potential to help mall operators stay relevant amid the Covid-19 crisis and reach their customers in a more efficient way.

Solutions offered by these startups leverage data analytics, artificial intelligence, mapping technology and personalized messaging, among other technologies.

Our landscape infographic summarizes the companies outlined in this report.

To view more of our Retail-Tech Landscapes spotlighting innovators that are disrupting the retail industry, click here.

CONTENTS

Retail-Tech Landscape: Retail Real Estate

Retail-Tech Landscape: Retail Real Estate—Infographic

Retail-Tech Landscape: Retail Real Estate, by Category

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Reasons to Read

This report provides select findings from Coresight Research’s December 8 survey of US consumers on their behaviors and expectations, with a focus on implications for retailers. This week, as we move into the last couple of weeks of the 2020 holiday season, we analyze consumers’ holiday shopping expectations for the final time.

This report is available for free and can be accessed by registering for a free account. We highlight selected findings from our weekly survey across three key topics:

  1. Consumers’ expectations for holiday spending compared to last year
  2. When consumers expect to shop for the holiday 2020 season
  3. Shoppers’ current online spending habits

Our full report is available to premium subscribers and includes further findings on the shape of holiday demand, as well as consumers’ avoidance of public places and the activities they expect to do in the next two weeks.

Click here to view additional coverage of the impact of Covid-19 on retail, which includes US consumer survey findings from previous weeks.

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Reasons to Read

This week, as we move into the last couple of weeks of the 2020 holiday season, we analyze consumers’ holiday shopping expectations for the final time. Our findings cover the following:

  • Consumers’ expectations for holiday spending compared to last year—including the categories they expect to spend less on
  • When and how consumers expect to shop for the holiday 2020 season

We also present findings on shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks.

If you do not have a premium subscription, you can access select findings in a complimentary abridged report.

Click here to view additional coverage of the impact of Covid-19 on retail, which includes US consumer survey findings from previous weeks.

CONTENTS

What’s the Story?

Holiday-Season Shopping Update

Less Than Half of Respondents Expect To Spend Less

Three in 10 Shift Their Holiday Shopping from Stores to Online

What Shoppers Are Doing and Where They Are Going

More Consumers Had Bought Apparel Online in the Past Two Weeks

Slightly More Consumers Expect To Buy Apparel In-Store than Actual Behavior Indicates

Over Eight in 10 Are Currently Avoiding Public Places

Reviewing Trend Data in Current Purchasing Behavior

What Consumers Are Currently Buying More Of and Less Of

Over Three-Quarters Are Switching Spending Online

What Consumers Are Currently Buying More Of Online

What We Think

Methodology

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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” discusses how major US retailers will face a cost reckoning in the new year for the holiday e-commerce boom.

Each report also includes recent retail and technology headlines from Asia, Europe and the US.

This report is available for free and can be accessed by registering for a free account.

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Reasons to Read

On December 8, 2020, Deborah Weinswig, Coresight Research CEO and Founder, emceed Retailers United’s second pitch event, in which five US retail startups competed for a $10,000 grant.

In this report, we reveal the winner of the “Help America Stay Open” digital pitch competition and provide highlights from the presentations of the five competing startups, as well as from the pitches of the three participating RevTech Ventures-backed companies.

Read our separate reports profiling the five competing startups and the three RevTech Ventures-backed companies, which we published prior to the event.

This report is available for free and can be accessed by registering for a free account.

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • A week-by-week comparison of store openings and closures in the US and UK year to date in 2020
  • What is happening in retail in the US and UK this week
  • Year-to-date 2020 major US and UK store openings and closures

This week, there are highlights from Francesca’s, Dollar General, Sephora and Wayfair in the US and Cath Kidston and Debenhams in the UK. We also discuss quarterly store opening and closure settlements following the release of quarterly company filings this week.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly Tracker report, the Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2020 year to date, filterable by sector and year. Click here to view.

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Reasons to Read

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Complementing our monthly reports, the Coresight Research US Retail Sales Databank brings together retail sales data to help you understand the scale and trajectory of US retail.

In this report, we assess US retail traffic in November 2020, covering the following:

  • Weekly shopper traffic trends
  • Traffic by retailer vertical
  • Regional traffic trends
  • Traffic by retailer location type
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Reasons to Read

On December 10, 2020, John Harmon, Senior Analyst at Coresight Research, presented an update on the holiday season homestretch at a virtual webinar hosted in partnership with business weather intelligence firm Planalytics.

This presentation covers the following:

  • Holiday retail update
  • Key retail themes for the 2020 holiday season homestretch

Evan Gold, EVP of Global Partnerships at Planalytics also presented weather-driven insights for the holiday season.

Click here to read more coverage of US retail sales.

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  • Brick-and-mortar retail continues to see severely reduced shopper visits amid the pandemic. Although we saw an improving traffic trend over the first three weeks of November, we saw a deeper decline of 41.3% in the fourth week, which included Black Friday weekend.
  • The deep decline was in the context of sustained high levels of Covid-19 infection and hospitalizations, suggested restrictions on holiday travel and further potential restrictions in some states.
  • Home retailers consistently saw less severe declines in traffic through the month than apparel, footwear and jewelry retailers.
  • We are on course for a digital December as physical store traffic remains deeply negative and online demand is highly elevated. We expect digital sales across nonfood retail to rise in the low-30s-percent range, totaling $220 billion, or 27.6% of all nonfood retail sales, in the holiday quarter. We continue to expect an approximate one-third (33.5%) rise in total holiday-quarter online retail sales.

Reasons to Read

Beauty has always been a popular category on Singles’ Day, and this year, it continued to witness strong sales growth across various Chinese e-commerce platforms, including Alibaba’s Tmall and JD.com.

We assess beauty brands’ and retailers’ performance and explore the key beauty trends that came to the fore during the Singles’ Day 2020 shopping festival.

This free report is brought to you in partnership with CEW—conversation leaders in the beauty industry and community. Our joint insights highlight the strategies that beauty brands and retailers implemented for Singles’ Day 2020 and the learnings that brands can apply in future festivals and beyond to capture share of the fast-growing beauty market in China.

Click here to read the previous Coresight Research x CEW Beauty Insights report, which explores group buying in the beauty market.

Content

What’s the Story?

Why It Matters

Sales Performance of the Beauty Category During Singles’ Day 2020

Bestselling Beauty Brands

Beauty Continues to Dominate the Cross-Border E-Commerce Channel

DTC Beauty Brands Record Success

Beauty Brands’ Strong Marketing Campaigns for Singles’ Day 2020

Livestreaming

The Alibaba Business Operating System

Key Beauty Trends During Singles’ Day 2020

CBD and Clean Beauty

Home-Use Beauty Devices

Male Beauty

What We Think

Implications for Beauty Brands and Retailers

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