Insight ReportRetail Reimagined: Implementing Contact-Light Retail To Deliver a Safe and Convenient Shopping Process Coresight Research August 6, 2020 Reasons to ReadIn our Retail Reimagined series, we offer a thematic outlook to the post-crisis world, identifying and discussing key retail trends that are likely to prevail and exploring how retail may be reimagined in response to shifts in demand and supply. The coronavirus pandemic has significantly impacted the ways in which consumers engage in retail, and we expect demand for contact-light shopping to become the new norm. In this report, we explore how retailers can implement contact-light retail across four key opportunities: 1. Curbside pickup 2. Contactless payment 3. Cashierless stores 4. Vending machines We also discuss examples of innovative contact-light approaches that have emerged amid the crisis, including fresh-produce vending machines in China and a new mobile app launched by an experiential department store in New York. Click here to read the previous report in our Retail Reimagined series, which explores how retailers are removing friction from the shopping process. Click here to read Coresight Research’s ongoing coverage of the coronavirus pandemic. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2025, Week 30: Marks & Spencer Opens Airside Food StoresUS CPG Sales Tracker: Jump in Food Sales Fuels Total CPG GrowthEarnings Insights 1Q25: Wrap-Up—Growth Outpaces Declines Across Most SectorsDeepSeek: The Chinese AI Startup That Has Overtaken ChatGPT on Apple’s App Store
Insight ReportUS CPG Sales Tracker: Consumers Stick With Online CPG Shopping, Even as Stores Reopen Coresight Research August 6, 2020 Reasons to ReadThe Coresight Research and IRI monthly US CPG Sales Tracker provides our data-driven insights into online sales trends in the US CPG industry—covering the product categories of food & beverage; health & beauty; and general merchandise & homecare. In this report, we present five key insights from June 2020 across the following metrics: Year-over-year growth of CPG e-commerce sales versus growth in total CPG sales, as well as online penetration rates in food and nonfood CPG Online sales growth by category type Breakdown of online sales by category Sales growth of food & beverage categories online Sales growth of nonfood categories such as beauty and homecare online Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Three Data Points We’re Watching: Will Stock Market Volatility Impact US Consumer Spending?Three Data Points We’re Watching This Week, Week 13: Dollar Tree, Inc. To Sell Family DollarAldi vs. Lidl US Store Openings: Mapping Retail Real Estate Changes with the Store Intelligence Platform—Data GraphicWeekly UK Store Openings and Closures Tracker 2025, Week 50: Watches of Switzerland Closes 10 Stores
Event CoverageOpen for Business with Joel Anderson, Five Below: Staying Resilient and Adapting to the New Environment Coresight Research August 6, 2020 Reasons to ReadPart of the Coresight Research Open for Business webinar series, we present the transcript from our conversation with Joel Anderson, President and CEO of Five Below, Inc, on July 15, 2020. As business leaders are managing their companies through the coronavirus crisis, we are working to stay engaged with, and facilitate an open dialogue for, companies of all sizes. This webinar covered the following key topics: Five Below’s approach to reopening stores post Covid-19 The biggest changes in customer behavior The company’s strategy moving forward—including Five Beyond, self-checkout and holiday 2020 How Five Below serves the community A Q&A session also prompted conversation around how e-commerce and physical retail have had to work together during the pandemic, as well as the importance of people, systems and infrastructure to Five Below staying resilient. Click here to watch the video recording of this webinar. To register for future Coresight Conversations webinars, please click here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:High-Tech Retailing—Four Technologies That Retailers Can Use to Enchant Consumers: Insights from the Retail Track at CES 2025Retail Under Pressure: How Will Tariffs Disrupt the Back-to-School and Holiday Seasons?Analyst Corner: Constrained Consumers Could Soon “Get to the Goods” Again—Evolving In-Store Loss Prevention, with John HarmonWeekly US Store Openings and Closures Tracker 2025, Week 46: Boll & Branch Nearly Doubles Its Store Count
Three Things You Need To Know: Market Overview—US Grocery Retailers—Surge in Online Demand To Scale Up Automation in Fulfillment Coresight Research August 6, 2020 We present Three Things You Need To Know on Market Overview: US Grocery Retailers—Surge in Online Demand To Scale Up Automation in Fulfillment. Find the full report here. This document was generated for Other research you may be interested in:Hot Tech Trends and Cool Products Unveiled: CES 2025 Pre-Conference InsightsAnalyst Corner: Is Shein’s Fashion Model a Template for Environmental Sustainability? with John MercerFinancial Confidence Improves but Tariffs and Inflation Impact Shopping Behavior: US Consumer Survey InsightsSector Focus: Department Stores—Data Graphic
Company ProfilePoshmark Company Profile Coresight Research August 5, 2020 Reasons to ReadCoresight 100 is our focus list of retailers, brand owners and retail-related firms, spanning Asia, Europe and the US. We profile each company, covering the following content: Countries of operation and key product categories Annual metrics—including revenues, operating margin and global store numbers Our insights into the company’s operations, including consideration of headwinds and tailwinds Business strategy Recent company developments The company’s current management team Click here to see our full Coresight 100 list and related reports. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Holiday Bites: Resale Shopping and Secondhand Selling—Data Graphic2Q25 Retail Inventory Insights: Diverging Strategies Amid Tariff Impacts in the Pre-Holiday Build-UpWeekly UK Store Openings and Closures Tracker 2025, Week 19: Store Closures Down 25% Year Over YearDepartment Stores in Focus; Plus, Consumer Sentiment Latest: US Consumer Survey Insights
Event CoverageExploring Covid-19 Recovery with Ethan Chernofsky, Placer.ai: A Retail Turning Point or a Return to Status Quo? Coresight Research August 5, 2020 Reasons to ReadWe present an edited version of our conversation with Ethan Chernofsky, VP of Marketing at Placer.ai, from a Coresight Research webinar held on July 16, 2020. The webinar explored the following key topics: The return of traffic to shopping centers and the recovery of malls post Covid-19 pandemic Mission-driven shopping and channel innovation in grocery—including curbside pickup and micro-fulfillment An audience Q&A session also prompted conversation around retailers’ market positioning in the changing landscapes of different sectors—including fast food, fitness, direct-to-consumer, mass merchandise and the off-price sector. Click here to watch the video recording of this webinar. To register for future Coresight Conversations webinars, please click here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Economic Sentiment Turns Negative This Week: Weekly US Consumer Sentiment, Week 37, 2025—InfographicWeekly UK Store Openings and Closures Tracker 2025, Week 44: Shoe Zone Closes StoresShoptalk Spring 2025—Our Takeaways: Coresight Research Premium Subscriber Call, April 2025Navigating TikTok’s Uncertainty: Analyzing Challenges and Emerging User Migration Trends
Deep DiveMeasuring the Value of Retail Data Sharing and Analytics Coresight Research August 5, 2020 Reasons to ReadWe discuss the processes, opportunities and challenges in retailers and vendors sharing inventory and point-of-sale data. We highlight key findings from interviews with suppliers and vendors, as well as a Coresight Research survey of such companies. This report includes insights into the following topics: The importance of leveraging data for retailers—across buying, allocation and inventory levels The role of data sharing and analytics The impact of improved collaboration on retailers’ and vendors’ revenues Additional benefits of data sharing between retailers and vendors Disparities in data sharing and the three archetypes of data sharing Reasons for limited sharing Shifting to an external provider Best practices for vendors in data sharing We also present case studies of successful data sharing. This report is sponsored by SPS Commerce, a leading global retail network whose offerings include analytics solutions for retailers and vendors. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:US Grocery Retailing—Real Estate Insights: Value and Specialty Grocers Drive Polarized ExpansionStore Tracker Extra: UK Store Openings and Closures 2024 Review and 2025 Outlook—InfographicThe CORE Framework for Artificial Intelligence in RetailWeekly US Store Openings and Closures Tracker 2025, Week 37: YTD Retail Bankruptcies Hit 25
Three Things You Need To Know: US Store Closures—Department Store Closures Exacerbate Challenges Faced by Mall Owners Coresight Research August 5, 2020 We present Three Things You Need To Know on US Store Closures: Department Store Closures Exacerbate Challenges Faced by Mall Owners. Find the full report here. This document was generated for Other research you may be interested in:Retail-Tech Landscape: MarTechData and Tech for Development—Tapping into the Consumer’s Head: Insights Presented at Retail Property Symposium 2025Weekly US Store Openings and Closures Tracker 2025, Week 17: Announced Closures Up 90% Year Over Year; JD Sports Reveals Global Store PlansWeekly US and UK Store Openings and Closures Tracker 2025, Week 8: US Store Closures Exceed 3,000, Up 420% Year Over Year
Insight ReportRetail Reimagined: Making the Store Experience Frictionless Coresight Research August 4, 2020 Reasons to ReadIn our Retail Reimagined series, we offer a thematic outlook to the post-crisis world, identifying and discussing key retail trends that are likely to prevail and exploring how retail may be reimagined in response to shifts in demand and supply. The coronavirus pandemic has significantly impacted the ways in which consumers engage in retail, with brick-and-mortar shopping becoming less popular amid safety concerns. Retailers are therefore increasingly adopting technologies that support seamless and integrated in-store experiences to drive sales. In this report, we explore how retailers are removing friction from the shopping process by leveraging the following key technologies: Self-guided scanning—such as scanning products using smartphones to access further item details or for checkout Digital dressing rooms and virtual try-on—using augmented and virtual reality to help shoppers find apparel that is a good fit Highlights include applications from 3DLOOK, Forma and IKEA. Click here to read the previous report in our Retail Reimagined series, which explores the rise of brands and retailers leveraging livestreaming e-commerce and community group buying to drive sales. Click here to read Coresight Research’s ongoing coverage of the coronavirus pandemic. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:RetailTech: Empowering Retail’s Front Line, Creating Smarter Stores—Five Tech-Driven Strategies for Associate EnablementUS Store Openings and Closures Midyear 2025 Review and Outlook: Where Does Retail Real Estate Stand in a Year of Disruption? InfographicInnovator Profile: Kalder—Monetizing Customer Loyalty with White-Label Cashback and RewardsThree Data Points We’re Watching This Week, Week 35: US Home and Home-Improvement Focus
Insight ReportUS Store Closures: Department Store Closures Exacerbate Challenges Faced by Mall Owners Coresight Research August 4, 2020 Reasons to ReadWith US department store closures rising amid the coronavirus crisis, we discuss the impact on the department-store sector in terms of the acceleration of store closures, Chapter 11 bankruptcy filings and the knock-on effects for mall owners and retail as a whole. This report covers the following key content: An overview of recently announced department store closures—such as JCPenney and Macy’s Developments relating to major department store retailers that have filed for bankruptcy, including Neiman Marcus and Stage Stores Implications for mall owners as anchor stores vacate their malls—and the challenge of finding new tenants Click here to read our US Store Closures 2020 Outlook. Read our separate reports that further explore how REITs are looking to acquire struggling retailers and our expectations for the acceleration of bankruptcy filings through the remainder of the year. Click here to read Coresight Research’s ongoing coverage of the coronavirus pandemic, and visit our Coronavirus Tracker for more information on temporary store closures and key developments. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2025, Week 21: Greggs Drives Store Closures—And OpeningsWeekly UK Store Openings and Closures Tracker 2025, Week 47: Store Openings Exceed 1,500Three Data Points We’re Watching This Week, Week 35: US Home and Home-Improvement FocusAgentic Commerce: How Retailers Can Make Their Products Discoverable and Shoppable for 800 Million ChatGPT Users
Event CoverageCross-Border E-Commerce with Tommy Kelly, eShopWorld: How Brands Can Successfully Launch Internationally Coresight Research August 4, 2020 Reasons to ReadOn July 30, 2020, Coresight Research hosted Tommy Kelly, Founder and CEO of global e-commerce platform eShopWorld, in a webinar to discuss the importance of cross-border e-commerce and the ways in which brands can successfully launch internationally. We explore three key insights from the webinar: Brands should take a localized approach to expanding internationally. Carefully planned launches and customer engagement strategies are key to international success. Brands should not rely on amazon in building an international presence. Click here to view the video recording of this webinar. To register for future Coresight Conversations webinars, please click here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Financial Sentiment Recovers; Tariff Pessimism Improves; Inflationary Trade-Down Persists: US Consumer Survey InsightsUS Store Tracker Extra, May 2025: Rite Aid Takes Total Closed Retail Space to Over 110 Million Square FeetWeekly US Store Openings and Closures Tracker 2025, Week 50: Dollar General To Open More Than 450 Stores in 2026Recent Conference Insights, from World Retail Congress to ICSC Las Vegas: Coresight Research Premium Subscriber Call, June 2025
Insight ReportRetail Robustness Index: August 2020 Update—Higher Scores Due to Increases in Store Reopenings Coresight Research August 4, 2020 Reasons to ReadCoresight Research’s Retail Robustness Index, first published on March 26, evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand as the Covid-19 lockdowns began. This report updates the scores based on financial reports and store-reopening announcements. We rank the companies according to the following metrics: financial strength; financial health, sales capacity, product mix and management tenure. This report also includes the following key content: Monthly changes in the index The top 10 retailers in our ranking and commentary on the companies that have seen the biggest score changes Retail robustness by segment September index outlook The appendix details our methodology of calculating index scores. This report follows the Retail Robustness Index: June 2020 Update, the July 2020 update and the original Retail Robustness Index published on March 26, 2020. Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Analyst Corner: Are You Ready for the Future of Physical Retail? Three Trends in US Retail Real Estate, with Anand KumarWeekly US and UK Store Openings and Closures Tracker 2025, Week 2: Barnes & Noble CEO Announces Store Expansion PlanWeekly UK Store Openings and Closures Tracker 2025, Week 32: Co-op Opens New-Format Micro StoreUS CPG Sales Tracker: Sharp Beauty Rise Drives CPG Growth in December 2024
Insight ReportUS Back to School 2020: A Redefined Shopping Basket Coresight Research August 3, 2020 Reasons to ReadOur US Back to School 2020 series explores the back-to-school (BTS) and back-to-college (BTC)—which we will collectively refer to as to “back-to-class”— season, considering consumer shopping behaviors amid the coronavirus crisis and the implications for retail. In this report, we discuss how uncertainty around varied school and college reopening models will impact retail, covering three key topics: The redefined back-to-class basket—including the impact on BTS and BTC product categories of reopening scenarios (in-person and remote learning) The challenges that retailers face in determining demand—such as understanding localized needs to optimize inventory The implications of the transformed BTC season for students and retailers—including changed spending behaviors Click here to read the previous report in our US Back to School 2020 series, which presents Coresight Resarch’s estimates for consumer spending on shopping for school and college, and discusses the four core market drivers behind our expectations. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Consumer Sentiment Steadies: Weekly US Consumer Sentiment, Week 13, 2025—InfographicThree Data Points We’re Watching This Week, Week 34: US Retail Sales OutlookSingles’ Day 2025: Three Trends To Look For as AI Moves Center StageHigh-Income Consumers’ Financial Sentiment Reaches New Peak; Facebook Slumps in Social Commerce: US Consumer Survey Insights
Flash ReportUS Survey Update: Slowdown in Online Shopping Despite High Avoidance of Public Places (Select Findings) Coresight Research August 3, 2020 Reasons to ReadThis report provides select findings from Coresight Research’s July 29 survey of US consumers on the coronavirus crisis. We asked respondents about the impact of the pandemic on their behaviors and expectations, with a focus on implications for retailers. This report is available for free and can be accessed by registering for a free account. Selected findings in this report include: Whether respondents are currently avoiding public areas or travel. Whether respondents are buying less of discretionary product categories than they used to. Whether respondents are buying more online than they used to. Our full report is available to premium subscribers and includes further findings: A full list of the public areas or travel that consumers are avoiding What activities respondents have done in the past two weeks and what they expect to do in the next two weeks Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories Our latest research provides an update to our previous reports, which were based on surveys undertaken on July 22, July 15, July 8, July 1, June 24, June 17, June 10, June 3, May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18. In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:US CPG Sales Tracker: CPG E-Commerce Growth Eases from Prime Day Peak; General Merchandise Decline Confirms Pull-Forward EffectAnalyst Corner—Key Tech Themes at CES 2025 and NRF 2025, with John HarmonWeekly UK Store Openings and Closures Tracker 2025, Week 50: Watches of Switzerland Closes 10 StoresInnovator Matrix: MarTech
Deep DiveUS Survey Update: Slowdown in Online Shopping Despite High Avoidance of Public Places (Full Report) Coresight Research August 3, 2020 Reasons to ReadCoresight Research’s July 29 survey provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for US retail. This week, avoidance of public places remained high, although online shopping saw a slowdown. We discuss a number of survey findings on consumers’ current and expected behaviors, covering the following: Whether respondents are currently avoiding public areas or travel—and which types of places or travel they are avoiding What activities respondents have done in the past two weeks and what they expect to do in the next two weeks We also provide trended data for a number of our regular weekly questions on spending and shopping: Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products Whether US shoppers are making more purchases online and, if so, which categories The findings provide an update to our previous reports, which were based on surveys undertaken on July 22, July 15, July 8, July 1, June 24, June 17, June 10, June 3, May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18. If you do not have a premium subscription, you can access select findings in a complimentary abridged report. In addition to this survey, click here to view additional coverage of the coronavirus outbreak. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:July 2025 US Retail Sales: Growth Accelerates to Second-Highest Rate YTD, Supported by Prime DayRetailTech: Three Technologies Landlords Can Use to Take Malls to the Next LevelRolling Metric Continues Upward Trend: Weekly US Consumer Sentiment, Week 30, 2025—InfographicNavigating TikTok’s Uncertainty: Analyzing Challenges and Emerging User Migration Trends
