Reasons to Read

This report provides select findings from Coresight Research’s July 1 survey of US consumers on the coronavirus crisis. We asked respondents about the impact of the pandemic on their behaviors and expectations, with a focus on implications for retailers.

This report is available for free and can be accessed by registering for a free account. Selected findings in this report include:

  • The impact of the coronavirus outbreak on how consumers shop for clothing and footwear—such as by switching spending to online-only retailers or by availing alternative delivery options for online orders, including curbside pickup.
  • Whether respondents are continuing to shop for apparel online, despite the reopening of brick-and-mortar stores.
  • Whether lockdowns and store closures have prevented consumers from returning unwanted purchases.

Our full report is available to premium subscribers and includes further findings:

  • A full list of what activities respondents have done in the past two weeks and what they expect to do in the next two weeks
  • Whether respondents are currently avoiding public areas or travel—and which types of places or travel they are avoiding
  • Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products
  • Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories

Our latest research provides an update to our previous reports, which were based on surveys undertaken on June 24, June 17, June 10, June 3, May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18.

In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here.

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QUESTION OF THE WEEK: What Five Trends Are Shaping Apparel Sourcing?

We identify five key trends that are shaping apparel sourcing: Companies are looking for new sourcing destinations and more are likely to move sourcing out of China; companies are adding onshoring or nearshoring to their sourcing mix; technology, including the Internet of Things, robotics and 3D design, is playing a greater role; sustainable sourcing is becoming the norm; and retailer-supplier collaboration presents win-win opportunities.

What Five Trends Are Shaping Apparel Sourcing?

Reasons to Read

Coresight Research’s July 1 survey provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for US retail.

This week, we focus on changing consumer shopping behaviors in the apparel category, asking new questions about product returns. Our findings cover the following:

  • The impact of the coronavirus outbreak on how consumers shop for clothing and footwear—such as by switching spending to online-only retailers or by availing alternative delivery options for online orders, including curbside pickup
  • Whether respondents are continuing to shop for apparel online, despite the reopening of brick-and-mortar stores
  • Whether lockdowns and store closures have prevented consumers from returning unwanted purchases, and their plans for keeping or returning these items—including returns by mail or in store

We discuss a number of survey findings on consumers’ current and expected behaviors, covering the following:

  • What activities respondents have done in the past two weeks and what they expect to do in the next two weeks
  • Whether respondents are currently avoiding public areas or travel—and which types of places or travel they are avoiding

We also provide trended data for a number of our regular weekly questions on spending and shopping:

  • Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products
  • Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories
  • Whether respondents expect to retain behaviors from the coronavirus outbreak period over the long term—and if so, which behaviors

The findings provide an update to our previous reports, which were based on surveys undertaken on June 24, June 17,  June 10, June 3, May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18.

If you do not have a premium subscription, you can access select findings in a complimentary abridged report.

In addition to this survey, click here to view additional coverage of the coronavirus outbreak.

 

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Reasons to Read

As a discretionary retail sector, luxury was dealt a significant blow by the coronavirus crisis this year. In this report, we assess how the coronavirus pandemic has affected the US luxury market, and its potential path to recovery—using proprietary consumer survey data. 

We discuss the impacts of Covid-19 on the Chinese and US luxury markets: 

  • Depressed demand and spending opportunity in China
  • Lower spending, fewer visits to malls and less traveling in the US
  • Actions taken by luxury companies to help fight the pandemic

Looking ahead to the recovery of the US market post crisis, we consider the following key content: 

  • Signs of recovery for the US market—including changing consumer sentimentand store reopenings 
  • Positive factors for sustained market improvement—including a consumer preference for product over experience and demand for enduring value
  • Expectations for the US luxury market to return to growth following a Covid-19 overhang—using the 2008 financial crisis as a guide
  • Learnings from the China luxury market, in which there has been a rapid return of demand—including recent management commentary on luxury companies’ performance in China 

This report includes highlights from Capri Holdings, Chanel, Kering, LVMH and Tiffany & Co. 

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak in China. 

 

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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” discusses the adoption of technology to provide consumers with a contact-light alternative for trying on apparel amid the coronavirus pandemic.

Each report also includes recent retail and technology headlines from Asia, Europe and the US.

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • What is happening in retail in the US and UK this week
  • Year-to-date 2020 major US and UK store openings and closures
  • 2020 major US retail bankruptcies
  • New non-store-closure news

This week, there are highlights from Microsoft and Space NK in the US, and Harveys Furniture, Monsoon Accessorize and TM Lewin in the UK.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2020 year to date, filterable by sector and year. Click here to view.

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We present Three Things You Need To Know on Coronavirus Insights: US Survey Update—Online Apparel Shopping Retains Its Appeal Even as Stores Reopen. Find the full report here.

 

Coronavirus Insights: US Survey Update—Online Apparel Shopping Retains Its Appeal Even as Stores Reopen

Reasons to Read

In our quarterly US Retail Inventory Tracker reports, we analyze inventory trends among those US retailers listed in the Coresight 100.

We look at the inventory levels of various retailers in 1Q20 and assess why levels may have changed from the year-ago period, across the following sectors:

  • Apparel specialty retail—including Ascena Retail and Burlington Stores
  • Department stores—including JCPenney, Kohl’s and Macy’s
  • Food, drug and mass retail—including Target and Walmart
  • Home and home-improvement retail—including The Home Depot and Lowe’s
  • Luxury retail—including Ralph Lauren and Tapestry
  • Beauty retail—Ulta Beauty

In this quarter, inventory levels across multiple sectors were heavily impacted by the coronavirus crisis.

Click here to read the previous report in this series, which looks at 4Q19

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Reasons to Read

We explore the adoption and evolution of contactless and contact-light technologies at various stages of the shopping journey, including ordering, checkout, payment and delivery.

With the Covid-19 pandemic fueling the development of such technologies—due to heightened consumer sensitivity to safety and out of necessity during temporary store shutdowns—retailers are likely to introduce more innovations to remove physical contact in transactions over the long term.

We answer two key questions:

  • Why do we want contactless shopping and fulfillment?
  • What does “contactless” mean?

This report then discusses the following technologies:

  • Contactless menus and ordering in food-service businesses
  • Self-checkout
  • Proximity payments, NFC chips and other contact-light payment methods
  • QR codes
  • Contactless fulfillment—including curbside pickup services, delivery towers, food-delivery apps and autonomous vehicles

Click here to read more of our reports on retail technology.

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Reasons to Read

The apparel sourcing industry is experiencing uncertainty due to unpredictable changes to tariffs and trade, the widespread coronavirus pandemic and fast-moving upgrades of technology in the supply chain. In this report, we outline five key apparel-sourcing trends and discuss how apparel retailers and brands can adapt to consumer expectations while controlling sourcing costs.

We discuss the following key topics:

  • Apparel retailers moving sourcing away from China—due to rising labor costs, changing consumer sentiment toward “Made in China” products
  • The adoption of onshoring and nearshoring strategies and advanced technologies—such as IoT, 3D design, analytics, IoT and robotics and analytics
  • Sustainability in the supply chain
  • Increasing retailer-supplier collaboration

This report also highlights successful initiatives from selected companies in the apparel industry, including Levi’s, NIKE and Walmart.

For related content, read our reports on New Retail Models in the Global Apparel and Footwear Market and Reshaping Supply Chains for the 2020s: Five Forces Impacting Supply Chains.

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Reasons to Read

In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss importance of demand forecasting in retail and the evolution of technology solutions to address pain points in the process.

This report considers the following key topics:

  • Applications of demand forecasting in retail supply chains
  • The rise of machine learning as a core technology in supply chains
  • Alternative demand-forecasting techniques—such as demand sensing for inventory management and sales forecasting
  • Our expectations for the future of demand forecasting

We outline some recent examples of retail companies partnering with supply chain technology businesses to improve demand forecasting—including solutions from Alloy, Blue Yonder and Prevedere.

Our Reshaping Supply Chains for the 2020s series includes a discussion of the five forces impacting supply chains and the consumerization and digitalization of product design

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Reasons to Read

Each year, the IRS reports tax return filings and refunds on a weekly basis, starting at the end of January until the April 15 deadline. This year, due to Covid-19, the US Department of the Treasury extended the deadline to file (and more importantly, to pay) July 15.

In this report, we look at what happened in the 21st week of the 2020 tax filing season, including:

  • How the extended deadline has affected filings and refunds so far.
  • The impact of the coronavirus shutdown on IRS operations.
  • The current status of returns filed, processed and refunds issued.

Read the 2020 Tax Tracker for week 20 here.

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Reasons to Read

On June 30, 2020, Coresight Research presented at a webinar held by supply chain publication Food Logistics.

This presentation covers the following:

  • The rapid growth and change in US online grocery
  • Seven supply chain challenges and solutions
  • The future landscape of US online grocery

Click here for Coresight Research coverage of US grocery retail.

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We present Three Things You Need To Know on Coronavirus Insights: US Apparel Retail—Post-Crisis Outlook. Find the full report here.

 

US Apparel Retail: Post-Crisis Outlook

Reasons to Read

As US states relax stay-at-home restrictions, several property owners are reopening malls in a phased manner. This report is the second in our America’s Changing Shopping Centers series.

We discuss the challenges that the coronavirus crisis has created for shopping malls:

  • In the short to medium term—including reduced foot traffic, falling rental rates and the role of experiential retail
  • In the medium to long term—including the impact of department-store chain bankruptcies and store closures on mall occupancy and property cash flows, and the curbside-pickup trend

We also consider how mall operators will fill vacant space left by anchor tenants in the wake of the coronavirus crisis—such as by repurposing space to dark stores and onboarding grocers and health-care centers.

Click here to read the first report in our America’s Changing Shopping Centers series, which explores long-term trends that are driving shifts in the US mall landscape.

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