Reasons to Read

Our weekly Earnings Insights reports feature highlights from recent management commentary from major US retailers within our Coresight 100 coverage list as they report fourth-quarter 2023 earnings.

This week, there are highlights from companies that reported in the week ended March 3, 2024, across eight sectors: apparel and footwear, beauty, department stores, e-commerce, electronics retailers, food and grocery, home and home-improvement, and specialty apparel.

Data in this report are:

  • Quarterly data from companies, including gross margins and sales data by brand (where applicable), channel and geography

Companies mentioned in this report include: Bath & Body Works, Best Buy, Carter’s, Lowe’s, Macy’s, Qurate Retail, TJX Companies, Urban Outfitters, Weis Markets

Other relevant research:

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Reasons to Read

Coresight Research is an official research partner of Shoptalk 2024, which will take place during March 17–20 in Las Vegas, Nevada. On March 17, 2024, the “Shark Reef” Startup Pitch competition will see 12 early-stage innovators compete to win the Judges’ Choice and Audience Choice awards.

Our Innovator Profile series gives you a sneak peek at the participating companies. In this report, we present Raleon!

Other relevant research:

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Reasons to Read

Coresight Research is an official research partner of Shoptalk 2024, which will take place during March 17–20 in Las Vegas, Nevada. On March 17, 2024, the “Shark Reef” Startup Pitch competition will see 12 early-stage innovators compete to win the Judges’ Choice and Audience Choice awards.

Our Innovator Profile series gives you a sneak peek at the participating companies. In this report, we present Optiversal!

Other relevant research:

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Reasons to Read

Coresight Research is an official research partner of Shoptalk 2024, which will take place during March 17–20 in Las Vegas, Nevada. On March 17, 2024, the “Shark Reef” Startup Pitch competition will see 12 early-stage innovators compete to win the Judges’ Choice and Audience Choice awards.

Our Innovator Profile series gives you a sneak peek at the participating companies. In this report, we present MadeMeBuyIt!

Other relevant research:

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Reasons to Read

Gain a competitive edge in e-commerce! We delve into the friction points that translate to shopper journey abandonment, explore how brands and retailers can cultivate loyalty in the digital age, and discuss the importance of the human touch in online shopping, with a focus on customer service.

Dive into our critical insights to learn how to meet the expectations of the modern consumer, enhance shopper engagement and boost customer lifetime value.

Our analysis is informed by a Coresight Research survey of US online shoppers.

This report is produced and made available to non-subscribers of Coresight Research in partnership with Humankind. [Update: Humankind was acquired by Tulip in December 2024]

Data in this research report include:

  • Estimated growth trajectory of US online retail sales through 2027
  • Online cart abandonment rate in US e-commerce and estimated revenue loss as a result in 2024
  • Proprietary survey data—what US consumers think about human experts vs. AI (artificial intelligence) chatbots and their preferences around online shopping assistance

Other relevant research:

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Reasons to Read

The Coresight Research weekly US Consumer Survey Insights series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data.

In this report, our latest findings are from a survey conducted on February 26, 2024.

Data in this research report are our latest proprietary survey findings on:

  • What consumers have bought in-store and online in the last two weeks
  • Activities that consumers have done in the past two weeks
  • Where consumers have bought food and nonfood products from in the last two weeks
  • Consumers’ expectations for the economy overall and for their own personal financial situation

Companies mentioned in this research report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart

Other relevant research:

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Reasons to Read

Coresight Research is an official research partner of Shoptalk 2024, which will take place during March 17–20 in Las Vegas, Nevada. On March 17, 2024, the “Shark Reef” Startup Pitch competition will see 12 early-stage innovators compete to win the Judges’ Choice and Audience Choice awards.

Our Innovator Profile series gives you a sneak peek at the participating companies. In this report, we present Hue!

Other relevant research:

This report is available for free and can be accessed by registering for a free account.

Please Login to read the full report. Not a member? To access this content for free, register for a free account.

Reasons to Read

Coresight Research is an official research partner of Shoptalk 2024, which will take place during March 17–20 in Las Vegas, Nevada. On March 17, 2024, the “Shark Reef” Startup Pitch competition will see 12 early-stage innovators compete to win the Judges’ Choice and Audience Choice awards.

Our Innovator Profile series gives you a sneak peek at the participating companies. In this report, we present EyeLevel.ai!

Other relevant research:

This report is available for free and can be accessed by registering for a free account.

Please Login to read the full report. Not a member? To access this content for free, register for a free account.

Reasons to Read

Coresight Research is an official research partner of Shoptalk 2024, which will take place during March 17–20 in Las Vegas, Nevada. On March 17, 2024, the “Shark Reef” Startup Pitch competition will see 12 early-stage innovators compete to win the Judges’ Choice and Audience Choice awards.

Our Innovator Profile series gives you a sneak peek at the participating companies. In this report, we present dotkonnekt!

Other relevant research:

This report is available for free and can be accessed by registering for a free account.

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Reasons to Read

Our Market Navigator series offers in-depth, data-rich views of a retail, consumer or technology sector. This Research Preview offers an early look at our forthcoming Market Navigator exploring the UK retail market including e-commerce.

Gain insights into emerging ideas and opportunities in the market, understand the growth trajectory of retailers’ revenues, and explore the competitive landscape. We also provide a sneak peek of the themes we are watching in the market.

Look out for our full report next week to explore these topics in further detail and to discover key insights about market factors, the UK macro context and more.

Data in this research report include:

  • UK retail sales by sector, 2018–2023
  • Revenues of leading UK retailers, 2018–2023

Companies mentioned in this report are: Aldi, Amazon, Associated British Foods, eBay, Frasers Group, Harrods, H&M, IKEA, JD Sports, J Sainsbury, Marks & Spencer, Next, Ocado, Poundland, Shein, Tesco

Other relevant research:

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Reasons to Read

Welcome to Analyst Corner! Every Sunday, a member of the Coresight Research team discusses upcoming or recent research and their thoughts on interesting topics in their area of expertise.

We also highlight our key research from the past week and reports to look out for in the coming week, so you don’t miss out.

This week, John Harmon, Associate Director of Technology Research, discusses the challenges that accompany the exciting potential of GenAI (generative artificial intelligence) technology. He provides a word of warning to AI users.

Other relevant research:

  • More coverage of GenAI in retail.
  • Take an early look at our forthcoming Retail-Tech Landscape of selected innovators that provide GenAI applications.
  • Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
  • Stay tuned to the Retaili$tic podcast for weekly retail insights and inspiration.
  • Read previous Analyst Corner reports, including last week’s, which explored the future of consumer healthcare.
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Reasons to Read

Coresight 100 is our focus list of retailers, brand owners and retail-related firms, spanning Asia, Europe and the US. We profile each company, covering the following content:

  • Countries of operation and key product categories
  • Annual metrics—including revenues, operating margin and global store numbers
  • Our insights into the company’s operations, including consideration of headwinds and tailwinds
  • Business strategy
  • Recent company developments
  • The company’s current management team

Click here to see our full Coresight 100 list and related reports.

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Reasons to Read

Coresight 100 is our focus list of retailers, brand owners and retail-related firms, spanning Asia, Europe and the US. We profile each company, covering the following content:

  • Countries of operation and key product categories
  • Annual metrics—including revenues, operating margin and global store numbers
  • Our insights into the company’s operations, including consideration of headwinds and tailwinds
  • Business strategy
  • Recent company developments
  • The company’s current management team

Click here to see our full Coresight 100 list and related reports.

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Reasons to Read

On February 27, 2024, Macy’s reported its fiscal 2023 earnings and announced its “A Bold New Chapter” strategy, which aims to fundamentally reposition the company and deliver growth. As part of this strategy, the company announced it plans to close approximately 150 underproductive Macy’s locations, with 50 closing by the end of its fiscal 2024. We detail this development and its implications for Macy’s and the US department store sector.

Data in this research report include:

  • Total US store count, as well as 2018–2023 CAGR and 2022–2023 year-over-year change, of selected major department stores

Companies mentioned in this report include: Amazon, Dillard’s, Kohl’s, Macy’s, Nordstrom

Other relevant research:

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Reasons to Read

Our Three Data Points We’re Watching This Week series spotlights key data points from this week’s research.

This week, we highlight Macy’s announced department store closures, US retail sales growth and US consumers’ inflation-impacted grocery shopping behaviors.

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