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The Coresight Research weekly US Consumer Survey Insights series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data.

In this report, our latest findings are from a survey conducted on January 29, 2024.

Data in this research report are our latest proprietary survey findings on:

Activities that consumers have done in the past two weeks
Where consumers have bought food and nonfood products from in the last two weeks
What consumers have bought in-store and online in the last two weeks
Consumers’ expectations for the economy overall and for their own personal financial situation

Companies mentioned in this research report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart

Other relevant research:

Seasonal Shopping, 1Q24—Expectations for Valentine’s Day, Easter and Presidents’ Day: US Consumer Survey Insights Extra
Read the full series of US Consumer Survey Insights reports
The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys.

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The Coresight Research monthly US Consumer Survey Insights Extra series offers a more detailed or specific take on trends and data from our weekly surveys of US consumers.

This month, we continue our quarterly Seasonal Shopping series. We look ahead to the key shopping holidays in the first quarter of the year (1Q24): Valentine’s Day, Presidents’ Day and Easter. We conclude with a very early look ahead to the 2024 holiday season.

We also include results on consumers’ shopping behaviors from our weekly survey questions aggregated in four-week increments over the past seven months.

Data in this research report are our proprietary survey findings on:

Whether US consumers expect to celebrate and spend on key holidays in 1Q24
How consumers plan to celebrate key holidays in 1Q24—with breakdowns by age for Easter
How much consumers expect to spend on key holidays in 1Q24—compared to last year and in dollar terms, with breakdowns by gender for Valentine’s Day
Where consumers expect to shop for Valentine’s Day—and breakdowns by gender
Consumers’ spending expectations for the 2024 holiday season compared to last year
Consumers’ expectations for inflation and their personal financial situation—and breakdowns by income level

Other relevant research:

Read the full series of US Consumer Survey Insights and US Consumer Survey Insights Extra reports.
The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys.
For a review of the recent holiday season in retail, read our Holiday 2023: US Retail Wrap-Up.

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Our weekly Earnings Insights reports feature highlights from recent management commentary from major US retailers within our Coresight 100 coverage list as they report fourth-quarter 2023 earnings.

This week, there are highlights from companies that reported in the week ended February 4, 2024, across five sectors: apparel and footwear, consumer packaged goods (CPG), drugstores, food and grocery, and home and home-improvement.

Data in this report are:

Quarterly data from companies, including gross margins and sales data by brand (where applicable), channel and geography

Companies mentioned in this report include: Albertsons, Clorox, Colgate-Palmolive, Columbia Sportswear, Deckers Outdoor, Kimberly-Clark, Levi Strauss & Co, Procter & Gamble, Skechers, Tractor Supply Company, Walgreens Boots Alliance

Other relevant research:

The Coresight 100 list

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Our Market Navigator series offers in-depth, data-rich views of a retail, consumer or technology sector. This Research Preview provides an early look at our upcoming Market Navigator report on US drugstore and pharmacy retailing.

Gain insights into emerging ideas and opportunities in the market, understand the growth trajectory of retailers’ revenues, and explore the competitive landscape. We also provide a sneak peek of the themes we are watching in the market, aligning with our RESET framework.

Look out for our full report next week to explore these topics in further detail and to discover key insights about market factors, the US macro context and more.

Data in this research report include:

Estimated US drugstore and pharmacy sector sales by category in 2022
Proportion of retail sales accounted for by pharmacy sales at major US drugstore and pharmacy chains in 2022
Revenues for top US drugstore and pharmacy chains, 2018–2022

Companies mentioned in this report are: CVS Health, Cityblock Health, Gifthealth, GoGoMeds, Homeward, Kroger, Rite Aid, Target, Walgreens Boots Alliance, Walmart

Other relevant research:

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The Future of Malls ebook brings together our research on the prospects and growth opportunities for US malls—which we define as indoor, covered shopping centers—through 2030.

We provide quantitative predictions and an analysis of sector dynamics, including evolving retailer behavior and new trends in construction and mall space usage. We explore the bifurcation of the American mall, the keys to profitability in mall-based retail and initiatives to compete with e-commerce retail.

Data in this research report include:

Overall occupancy rates and number of malls of major REITs—top-tier vs. lower-tier malls
Malls as a share of total retail gross leasable area
Percentage of US adults who would consider residing in a mixed-use community, by generation
Share of US adults who have visited a medical clinic in a shopping center, by generation
Average weekly foodservice expenditure

Companies mentioned in this report are: Brookfield, Macerich, Simon Property Group

Other relevant research:

This report compiles research from our published The Future of Malls series—you can read parts one, two and three
The State of the American Mall: Competitive, Attractive and Here To Stay
Copley Place and Prudential Center—Demonstrating the Potential of Urban Mixed-Use Malls
Read all Coresight Research on the real estate sector and physical retail
The Coresight Research BEST framework for retail excellence

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Welcome to Analyst Corner! We are excited to launch this new series, where, every Sunday, a member of the Coresight Research team will discuss their research and give readers a preview of upcoming reports. We also highlight our key research from the past week and reports to look out for in the coming week, so you don’t miss out.

This week, Aditya Kaushik, Analyst at Coresight Research, previews our upcoming Market Navigator on US drugstore retailing, guiding you through the market.

Other relevant research:

Look out for our preview report publishing on February 5 and our full Market Navigator: US Drugstores publishing on February 12.
US Drugstores—Retail 2024 Sector Outlook
Five Ways AI Is Being Used in Drugstore Retail
More Coresight Research coverage of drugstore retailing
Stay tuned to the Retaili$tic podcast for weekly retail insights and inspiration.

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This Insights Video is an on-demand replay of our early-February 2024 Premium Subscriber Call.

What did you miss at CES and NRF 2024: Retail’s Big Show? Sunny Zheng, Senior Analyst at Coresight Research, and John Harmon, Managing Director of Technology Research at Coresight Research, present exclusive insights, exploring top tech and retail trends from AI to transformative business models to sustainability.

Other relevant research:

CES 2024 Wrap-Up: Top 10 Tech Takeaways—AI Creates a Buzz
NRF 2024: Retail’s Big Show Wrap-Up—Leveraging Tech To Evolve the Retail Experience and Improve Efficiency
Key Retail-Tech Themes at NRF 2024: Retail’s Big Show—Partnerships, GenAI, RFID and Sustainability
Introducing the New “Tech 25”: Retail-Tech Companies To Watch in 2024
All Coresight Research coverage of generative AI in retail
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
For more exclusive insights and interactive discussion with our expert analysts, look out for our next Premium Subscriber Call! Not a subscriber? Learn more about subscriptions here.

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Our Three Data Points We’re Watching This Week series spotlights key data points from this week’s research.

This week, we highlight leading indicators of US retail sales, proprietary survey data on US consumer sentiment and insights from NRF 2024.

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Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies.

Data in this research report include:

2024 week-by-week comparisons of announced store closures and openings in the US and the UK
2023 week-by-week comparisons of announced store closures and openings in the US and the UK
2024 major US and UK store closures and openings
2024 major US and UK retail bankruptcies
2023 major US and UK retail bankruptcies

Companies mentioned in this research report include: Walmart, WHSmith

Other relevant research:

Weekly US and UK Store Openings and Closures Tracker 2024, Week 4: Macy’s To Close Five Stores
The full collection of Weekly US and UK Store Openings and Closures Tracker reports
Complementing our weekly reports, the Coresight Research US and UK Store Tracker Databank is the definitive resource for information on store openings and closures by sector in the US and UK retail industries. For the US, the Databank includes store openings and closures from 2012 to 2024 year to date (YTD); for the UK, data span 2017 to 2024 YTD.

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Coresight Research attended NRF 2024: Retail’s Big Show in New York City, hosted by the National Retail Federation.

During NRF 2024: Retail’s Big Show, Coresight Research attended several meetings with companies featured in the recently updated Tech 25, our focus list of retail-technology companies to watch, as well as various other technology providers. We present retail tech-related highlights and themes from all three days of the conference, covering technology partnerships, GenAI, new developments in RFID (radio-frequency identification) technology and sustainability.

Companies mentioned in this report include: Adobe, Amazon, Avery Dennison, Honeywell, HP, IBM, Manhattan Associates, Microsoft, NielsenIQ, Salesforce, SAP, Zebra Technologies

Other relevant research:

Our Premium Subscriber Call offered exclusive insights from CES and NRF 2024.
NRF 2024: Retail’s Big Show Wrap-Up—Leveraging Tech To Evolve the Retail Experience and Improve Efficiency
Insights from day one, day two and day three of NRF 2024
Introducing the New “Tech 25”: Retail-Tech Companies To Watch in 2024
Retail 2024: US E-Commerce Technology Trends—Generative AI, Retail Media and Other Revenue-Generating Opportunities To Transform the Online Landscape
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.

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The Coresight Research team attended CES (formerly the Consumer Electronics Show), hosted by the Consumer Technology Association (CTA) in Las Vegas in mid-January 2024.

We wrap-up our coverage of the event with our top 10 tech takeaways, highlighting that AI is capturing attention in multiple fields of application, from beauty to home appliances to grocery retail. We also discuss sustainability, inclusivity and more.

Companies mentioned in this report include: Alibaba, Dentsu, EssilorLuxottica, HD Hyundai, LG, L’Oréal, Meta, Nvidia, Panasonic, Qualcomm, Siemens, Walmart

Other relevant research:

Our Premium Subscriber Call offered more exclusive insights from CES and NRF 2024.
More on CES 2024: event preview, pre-conference insights, customer-centric innovation, cool tech on display and the tech trends set to reshape retail in 2024
Read more of our reports on generative AI
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.

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The Coresight Research team attended NRF 2024: Retail’s Big Show in New York City, which ran January 13–16, 2024. NRF is an annual conference hosted by the National Retail Federation that brings together retail technology innovators, industry experts, brands and retailers to participate in panel discussions, present on key topics in retail and showcase their solutions. The event helps businesses navigate the evolving retail landscape by exploring the latest business models, advanced technologies and consumer behaviors.

In this wrap-up report, we present insights from all three days of NRF 2024: Retail’s Big Show, covering consumer-centric strategies, the use of AI (artificial intelligence) and generative AI (GenAI), workforce management investments, and opportunities around marketplaces and sustainability, among other topics.

Companies mentioned in this report include: Amazon, H-E-B, HSN, Mars, McFadyen Digital, Michaels, Moët Hennessy, NielsenIQ, P.F. Chang’s, PVH, Roku, Salesforce, Shein, Target, Temu, Workday

Other relevant research:

Our Premium Subscriber Call offered exclusive insights from CES and NRF 2024.
Key Retail-Tech Themes at NRF 2024: Retail’s Big Show—Partnerships, GenAI, RFID and Sustainability
Insights from day one, day two and day three of NRF 2024
More event coverage from Coresight Research
More reports on supply chain, sustainability and retail technology

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The retail landscape is undergoing a significant transformation, driven by the unpredictable economic environment and shifting consumer preferences—given these turbulent and unprecedented times, understanding and effectively managing costs and margins has become more crucial than ever.

In this report, we delve into the strategies and challenges of cost and margin management in the retail sector via the lens of digital transformation technologies. We examine the current state of the retail industry, focusing on how digital technologies such as financial planning software, workforce management tools, and artificial intelligence and machine learning applications can address the pressing issues of cost control and margin optimization. Our analysis is based on a Coresight Research survey of key decision-makers at medium-sized to enterprise retailers globally.

This report is produced and made available to non-subscribers of Coresight Research in partnership with Workday, a leading cloud-based financial and human capital management software platform.

Data in this research report include:

Estimated global workforce management software market size, 2023–2027E
Proprietary survey data on costs that retail businesses found most difficult to control and the unexpected costs they encountered over the past 12 months
Survey data on the challenges retail companies faced when making their operations adaptive to a fast-changing environment and when managing staff in times of fluctuating demand
Survey data on the technology solutions retail companies are using to manage their costs and margins and the effectiveness of those solutions

Other relevant research:

Workday is featured in the Coresight Research Tech 25, our focus list of retail-technology companies to watch.
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
More coverage of emerging technology
More Innovator Research from Coresight Research

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The Coresight Research weekly US Consumer Survey Insights series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data.

In this report, our latest findings are from a survey conducted on January 22, 2024.

Data in this research report are our latest proprietary survey findings on:

Activities that consumers have done in the past two weeks
What consumers have bought in-store and online in the last two weeks
Where consumers have bought food and nonfood products from in the last two weeks
Consumers’ expectations for the economy overall and for their own personal financial situation

Companies mentioned in this research report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart

Other relevant research:

Read the full series of US Consumer Survey Insights reports
The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys.

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The food technology (food tech) industry, at the crossroads of culinary traditions and technology, is experiencing transformative shifts. We present selected technology providers globally that are offering food-tech solutions for grocery retail, covering supply chain, e-commerce, food waste, fulfillment, in-store technology and more. Most of the companies featured in this Retail-Tech Landscape participated in the FMI (Food Management Institute) Midwinter Executive Conference 2024.

Companies mentioned in this report include: Amoobi, Afresh Technologies, Avery Dennison, Blue Yonder CMX1, DoorDash, Digital Wave Technology, Focal Systems, Google, Grocery Shopii, Impact Analytics, Instacart, Invafresh, Ocado Group, RELEX Solutions, Shipt (Target), Takeoff Technologies, Trax Retail

Other relevant research:

More research on food waste in grocery retail
Visit the Coresight Research Food, Grocery and CPG Retail Hub to explore sector data, reports and company profiles.
What’s Next for the Food Industry?: Insights Presented at the FMI Midwinter Executive Conference 2024
All our Retail-Tech Landscapes spotlighting innovators that are disrupting the retail industry

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