Store TrackerUS Store Tracker Extra, January 2024: CVS Drives Closures, Shuttering 4+ Million Square Feet of Retail Space Aaron Mark Dsouza, Data Analyst Sector Lead: John Mercer, Head of Global Research and Managing Director of Data-Driven Research February 8, 2024 Reasons to ReadThe US will see more than 7 million square feet of retail space close in 2024. The US Store Tracker Extra monthly series offers insight into retailers’ store closure and opening announcements, including their square-footage impact. In this report, we detail announced closures and openings as of February 2, 2024. Data in this report are: Year-to-date announced US store closures and openings estimates for 2023, by retailer Year-to-date announced 2023 US store closures and openings estimates in gross square feet, by retailer US announced store closures and openings: week-by-week data for year-to-date 2023 versus the comparable period in 2022 Companies mentioned in this report include: Aldi, Amazon, Barnes and Noble, Bath & Body Works, CVS Health, Dollar General, Dollar Tree, IKEA, JD Sports, Macy’s, Ross Stores, Soft Surroundings, Ulta Beauty, Walmart, WHSmith Other relevant research: View our full collection of Weekly US and UK Store Openings and Closures Tracker and monthly US Store Tracker Extra reports. The Coresight Research US and UK Store Tracker Databank is the definitive resource for information on store openings and closures by sector in the US and UK retail industries. For the US, the Databank includes store openings and closures from 2012 to 2024 year to date (YTD); for the UK, data span 2017 to 2024 YTD. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly US Store Openings and Closures Tracker 2025, Week 12: Forever 21 To Close All Stores; Dollar General Announces Major Store Expansion PlanConsumer Sentiment Flatlines Ahead of Big Tariff Reveal; Plus, Mass Merchandisers and Wholesale Clubs in Focus: US Consumer Survey InsightsAnalyst Corner: Agentic Commerce Is Progressing at Warp Speed, with John HarmonThe Intelligent Inventory Playbook: How to Approach Inventory Excellence
Deep DiveConsumers Dine Out at Record-High Rates: US Consumer Survey Insights Aditya Kaushik, Analyst February 7, 2024 Reasons to ReadThe Coresight Research weekly US Consumer Survey Insights series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data. In this report, our latest findings are from a survey conducted on January 29, 2024. Data in this research report are our latest proprietary survey findings on: Activities that consumers have done in the past two weeks Where consumers have bought food and nonfood products from in the last two weeks What consumers have bought in-store and online in the last two weeks Consumers’ expectations for the economy overall and for their own personal financial situation Companies mentioned in this research report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart Other relevant research: Seasonal Shopping, 1Q24—Expectations for Valentine’s Day, Easter and Presidents’ Day: US Consumer Survey Insights Extra Read the full series of US Consumer Survey Insights reports The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:AI in Retail: What’s Now and What’s Next—Premium Subscriber Call, November 2025Canada Store Openings and Closures Tracker 2025: Bankrupt Hudson’s Bay Company Takes Total Closures Ahead of OpeningsMay 2025 US Retail Sales Outlook: Projecting 3% Growth Amid Low Sentiment and Front-Loaded PurchasesWeekly UK Store Openings and Closures Tracker 2025, Week 39: Amazon and Bodycare To Close All Stores
Deep DiveSeasonal Shopping, 1Q24—Expectations for Valentine’s Day, Easter and Presidents’ Day: US Consumer Survey Insights Extra Aditya Kaushik, Analyst February 7, 2024 Reasons to ReadThe Coresight Research monthly US Consumer Survey Insights Extra series offers a more detailed or specific take on trends and data from our weekly surveys of US consumers. This month, we continue our quarterly Seasonal Shopping series. We look ahead to the key shopping holidays in the first quarter of the year (1Q24): Valentine’s Day, Presidents’ Day and Easter. We conclude with a very early look ahead to the 2024 holiday season. We also include results on consumers’ shopping behaviors from our weekly survey questions aggregated in four-week increments over the past seven months. Data in this research report are our proprietary survey findings on: Whether US consumers expect to celebrate and spend on key holidays in 1Q24 How consumers plan to celebrate key holidays in 1Q24—with breakdowns by age for Easter How much consumers expect to spend on key holidays in 1Q24—compared to last year and in dollar terms, with breakdowns by gender for Valentine’s Day Where consumers expect to shop for Valentine’s Day—and breakdowns by gender Consumers’ spending expectations for the 2024 holiday season compared to last year Consumers’ expectations for inflation and their personal financial situation—and breakdowns by income level Other relevant research: Read the full series of US Consumer Survey Insights and US Consumer Survey Insights Extra reports. The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys. For a review of the recent holiday season in retail, read our Holiday 2023: US Retail Wrap-Up. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Financial Sentiment Hits a Year-to-Date High: Weekly US Consumer Sentiment, Week 33, 2025—InfographicWeekly US Store Openings and Closures Tracker 2025, Week 47: IKEA Continues Its Opening Spree; Target To Invest in StoresAnalyst Corner: What’s Happening in China’s Economy? Analyzing Retail and Consumer Metrics with Madhav PitaliyaWeekly UK Store Openings and Closures Tracker 2025, Week 42: Store Closures Exceed 1,000
Insight ReportEarnings Insights 4Q23, Week 1: Deckers, Clorox and Walgreens Report Strong Results; Columbia Sportswear Sees Sales Decline Madhav Pitaliya, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research February 6, 2024 Reasons to ReadOur weekly Earnings Insights reports feature highlights from recent management commentary from major US retailers within our Coresight 100 coverage list as they report fourth-quarter 2023 earnings. This week, there are highlights from companies that reported in the week ended February 4, 2024, across five sectors: apparel and footwear, consumer packaged goods (CPG), drugstores, food and grocery, and home and home-improvement. Data in this report are: Quarterly data from companies, including gross margins and sales data by brand (where applicable), channel and geography Companies mentioned in this report include: Albertsons, Clorox, Colgate-Palmolive, Columbia Sportswear, Deckers Outdoor, Kimberly-Clark, Levi Strauss & Co, Procter & Gamble, Skechers, Tractor Supply Company, Walgreens Boots Alliance Other relevant research: The Coresight 100 list Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:US Retail Sales Outlook—Preview: Latest Retail Projections in the Absence of Government DataMarch 2025 US Retail Sales: Retail Sales Rebound Amid Tariff ConcernsFinancial Sentiment Improves; Plus, Online Shopping in Focus: US Consumer Survey InsightsInnovator Profile: ReFiBuy—Solving Research-Find-Buy E-commerce Challenges with Agentic AI
Market Navigators/Market OutlookResearch Preview: Market Navigator—US Drugstore and Pharmacy Retailers Aditya Kaushik, Analyst Sector Lead: Swarooprani Muralidhar, Director of Research February 6, 2024 Reasons to ReadOur Market Navigator series offers in-depth, data-rich views of a retail, consumer or technology sector. This Research Preview provides an early look at our upcoming Market Navigator report on US drugstore and pharmacy retailing. Gain insights into emerging ideas and opportunities in the market, understand the growth trajectory of retailers’ revenues, and explore the competitive landscape. We also provide a sneak peek of the themes we are watching in the market, aligning with our RESET framework. Look out for our full report next week to explore these topics in further detail and to discover key insights about market factors, the US macro context and more. Data in this research report include: Estimated US drugstore and pharmacy sector sales by category in 2022 Proportion of retail sales accounted for by pharmacy sales at major US drugstore and pharmacy chains in 2022 Revenues for top US drugstore and pharmacy chains, 2018–2022 Companies mentioned in this report are: CVS Health, Cityblock Health, Gifthealth, GoGoMeds, Homeward, Kroger, Rite Aid, Target, Walgreens Boots Alliance, Walmart Other relevant research: US Drugstores—Retail 2024 Sector Outlook: Mid-Single-Digit Sales Growth; Stronger Focus on Healthcare Expansion Five Ways AI Is Being Used in Drugstore Retail Generative AI for US Retail Pharmacies and Healthcare: Satisfying Customers through Automation and Personalization All Coresight Research coverage of drugstore retailing Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Rolling Metric Stabilizes: Weekly US Consumer Sentiment, Week 38, 2025—InfographicWeekly UK Store Openings and Closures Tracker 2025, Week 30: Marks & Spencer Opens Airside Food StoresInnovator Profile: Lumi AI—Uncovering Hidden Value with Automated Data IntelligenceGroceryshop 2025 Day Three: Driving Grocery’s Future with AI, New Revenue Models and Unified Vision
Deep DiveThe Future of Malls: Ebook—Analyzing Mall Retail Dynamics Through 2030 Swarooprani Muralidhar, Director of Research February 5, 2024 Reasons to ReadThe Future of Malls ebook brings together our research on the prospects and growth opportunities for US malls—which we define as indoor, covered shopping centers—through 2030. We provide quantitative predictions and an analysis of sector dynamics, including evolving retailer behavior and new trends in construction and mall space usage. We explore the bifurcation of the American mall, the keys to profitability in mall-based retail and initiatives to compete with e-commerce retail. Data in this research report include: Overall occupancy rates and number of malls of major REITs—top-tier vs. lower-tier malls Malls as a share of total retail gross leasable area Percentage of US adults who would consider residing in a mixed-use community, by generation Share of US adults who have visited a medical clinic in a shopping center, by generation Average weekly foodservice expenditure Companies mentioned in this report are: Brookfield, Macerich, Simon Property Group Other relevant research: This report compiles research from our published The Future of Malls series—you can read parts one, two and three The State of the American Mall: Competitive, Attractive and Here To Stay Copley Place and Prudential Center—Demonstrating the Potential of Urban Mixed-Use Malls Read all Coresight Research on the real estate sector and physical retail The Coresight Research BEST framework for retail excellence Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2025, Week 33: River Island Confirms Store Closures; Claire’s UK Files for AdministrationUS Retail and Consumer Outlook: June 2025Sector Focus: Beauty Retailing—Data GraphicChinese New Year 2025: New Trends—Domestic Travel and Subsidy-Boosted Spending
Analyst CornerAnalyst Corner: A Definitive Guide to US Drugstore Retail with Aditya Kaushik Aditya Kaushik, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research February 4, 2024 Reasons to ReadWelcome to Analyst Corner! We are excited to launch this new series, where, every Sunday, a member of the Coresight Research team will discuss their research and give readers a preview of upcoming reports. We also highlight our key research from the past week and reports to look out for in the coming week, so you don’t miss out. This week, Aditya Kaushik, Analyst at Coresight Research, previews our upcoming Market Navigator on US drugstore retailing, guiding you through the market. Other relevant research: Look out for our preview report publishing on February 5 and our full Market Navigator: US Drugstores publishing on February 12. US Drugstores—Retail 2024 Sector Outlook Five Ways AI Is Being Used in Drugstore Retail More Coresight Research coverage of drugstore retailing Stay tuned to the Retaili$tic podcast for weekly retail insights and inspiration. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Earnings Insights 1Q25, Week 4: Alibaba, Walmart and Others Report Sales Growth While Under Armour Reports Sales Decline—InfographicApparel and Footwear Shopping in Focus—Amazon and Walmart Lead; NIKE Ranks as Top Brand: US Consumer Survey InsightsShoptalk Spring 2025: Day Three—Community Building, Earning Loyalty and Enhancing Search Are Top of MindWeekly US and UK Store Openings and Closures Tracker 2025, Week 2: Barnes & Noble CEO Announces Store Expansion Plan
Research DigestInsights Video: Exclusive Insights from CES 2024 and NRF 2024: Retail’s Big Show—Premium Subscriber Call John Harmon, CFA, Managing Director of Technology Research February 2, 2024 Reasons to ReadThis Insights Video is an on-demand replay of our early-February 2024 Premium Subscriber Call. What did you miss at CES and NRF 2024: Retail’s Big Show? Sunny Zheng, Senior Analyst at Coresight Research, and John Harmon, Managing Director of Technology Research at Coresight Research, present exclusive insights, exploring top tech and retail trends from AI to transformative business models to sustainability. Other relevant research: CES 2024 Wrap-Up: Top 10 Tech Takeaways—AI Creates a Buzz NRF 2024: Retail’s Big Show Wrap-Up—Leveraging Tech To Evolve the Retail Experience and Improve Efficiency Key Retail-Tech Themes at NRF 2024: Retail’s Big Show—Partnerships, GenAI, RFID and Sustainability Introducing the New “Tech 25”: Retail-Tech Companies To Watch in 2024 All Coresight Research coverage of generative AI in retail Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. For more exclusive insights and interactive discussion with our expert analysts, look out for our next Premium Subscriber Call! Not a subscriber? Learn more about subscriptions here. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Three Data Points We’re Watching This Week, Week 32: US Store Tracker ExtraWeekly UK Store Openings and Closures Tracker 2025, Week 15: Amazon Closes Amazon Fresh Store; T.M.Lewin To Open One StoreInside India’s Flourishing Men’s Skincare Market—Masstige Growth, Celebrity Influence and Tech InnovationPersonal Financial Sentiment Improves Significantly: Weekly US Consumer Sentiment, Week 49, 2025—Data Graphic
InfographicThree Data Points We’re Watching This Week John Mercer, Head of Global Research and Managing Director of Data-Driven Research February 2, 2024 Reasons to ReadOur Three Data Points We’re Watching This Week series spotlights key data points from this week’s research. This week, we highlight leading indicators of US retail sales, proprietary survey data on US consumer sentiment and insights from NRF 2024. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:India’s Maha Kumbh Mela 2025: How Convenience, Technology and Sustainability Powered a Multibillion-Dollar FestivalAnalyst Corner: Agentic AI—The New Wave of AI Opportunity, with Charlie PoonHoliday 2025: Government Shutdown-Related Reduction in SNAP, Other Payments and Salaries Could Meaningfully Impact US Holiday SpendingWeekly US Store Openings and Closures Tracker 2025, Week 19: Rite Aid Files for Bankruptcy—Again
Store TrackerWeekly US and UK Store Openings and Closures Tracker 2024, Week 5: Walmart Announces US Expansion Aaron Mark Dsouza, Data Analyst February 2, 2024 Reasons to ReadOur Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. Data in this research report include: 2024 week-by-week comparisons of announced store closures and openings in the US and the UK 2023 week-by-week comparisons of announced store closures and openings in the US and the UK 2024 major US and UK store closures and openings 2024 major US and UK retail bankruptcies 2023 major US and UK retail bankruptcies Companies mentioned in this research report include: Walmart, WHSmith Other relevant research: Weekly US and UK Store Openings and Closures Tracker 2024, Week 4: Macy’s To Close Five Stores The full collection of Weekly US and UK Store Openings and Closures Tracker reports Complementing our weekly reports, the Coresight Research US and UK Store Tracker Databank is the definitive resource for information on store openings and closures by sector in the US and UK retail industries. For the US, the Databank includes store openings and closures from 2012 to 2024 year to date (YTD); for the UK, data span 2017 to 2024 YTD. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Analyst Corner: Exploring IKEA’s City Stores Worldwide, with John MercerHoliday 2025 Survey Insights: Shopping Activity Builds Amid Black Friday WeekendEarnings Insights 4Q24, Week 4: Birkenstock, Hermès, Sprouts and More Post Double-Digit Growth—InfographicHoliday Bites: Toys and Games Show Resilience and AI Suitability—Data Graphic
Event CoverageKey Retail-Tech Themes at NRF 2024: Retail’s Big Show—Partnerships, GenAI, RFID and Sustainability John Harmon, CFA, Managing Director of Technology Research February 1, 2024 Reasons to ReadCoresight Research attended NRF 2024: Retail’s Big Show in New York City, hosted by the National Retail Federation. During NRF 2024: Retail’s Big Show, Coresight Research attended several meetings with companies featured in the recently updated Tech 25, our focus list of retail-technology companies to watch, as well as various other technology providers. We present retail tech-related highlights and themes from all three days of the conference, covering technology partnerships, GenAI, new developments in RFID (radio-frequency identification) technology and sustainability. Companies mentioned in this report include: Adobe, Amazon, Avery Dennison, Honeywell, HP, IBM, Manhattan Associates, Microsoft, NielsenIQ, Salesforce, SAP, Zebra Technologies Other relevant research: Our Premium Subscriber Call offered exclusive insights from CES and NRF 2024. NRF 2024: Retail’s Big Show Wrap-Up—Leveraging Tech To Evolve the Retail Experience and Improve Efficiency Insights from day one, day two and day three of NRF 2024 Introducing the New “Tech 25”: Retail-Tech Companies To Watch in 2024 Retail 2024: US E-Commerce Technology Trends—Generative AI, Retail Media and Other Revenue-Generating Opportunities To Transform the Online Landscape Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Global Outreach Summit 2025 Insights: India’s Digital Leap in Apparel Sourcing and SustainabilityWeekly US and UK Store Openings and Closures Tracker 2025, Week 2: Barnes & Noble CEO Announces Store Expansion PlanWeekly US Store Openings and Closures Tracker 2025, Week 45: Bed Bath & Beyond Home Continues To Open StoresEarnings Insights 4Q24, Week 7: Costco, Inditex and Puma Lead with Solid Fourth-Quarter Growth
Event CoverageCES 2024 Wrap-Up: Top 10 Tech Takeaways—AI Creates a Buzz John Harmon, CFA, Managing Director of Technology Research February 1, 2024 Reasons to ReadThe Coresight Research team attended CES (formerly the Consumer Electronics Show), hosted by the Consumer Technology Association (CTA) in Las Vegas in mid-January 2024. We wrap-up our coverage of the event with our top 10 tech takeaways, highlighting that AI is capturing attention in multiple fields of application, from beauty to home appliances to grocery retail. We also discuss sustainability, inclusivity and more. Companies mentioned in this report include: Alibaba, Dentsu, EssilorLuxottica, HD Hyundai, LG, L’Oréal, Meta, Nvidia, Panasonic, Qualcomm, Siemens, Walmart Other relevant research: Our Premium Subscriber Call offered more exclusive insights from CES and NRF 2024. More on CES 2024: event preview, pre-conference insights, customer-centric innovation, cool tech on display and the tech trends set to reshape retail in 2024 Read more of our reports on generative AI Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2025, Week 34: The Sleep Haven Files for AdministrationCEO Brief: A Turning Point for US Consumers and the Economy?Agentic Commerce—How Should Retailers Leverage GEO to Maximize AI-Engine Visibility?The Sentiment Split: Optimism at the Top, Strain at the Bottom; Plus, Social Commerce Shopping in Focus—US Consumer Survey Insights
Event CoverageNRF 2024: Retail’s Big Show Wrap-Up—Leveraging Tech To Evolve the Retail Experience and Improve Efficiency Sunny Zheng, Analyst Sector Lead: John Harmon, CFA, Associate Director of Technology Research February 1, 2024 Reasons to ReadThe Coresight Research team attended NRF 2024: Retail’s Big Show in New York City, which ran January 13–16, 2024. NRF is an annual conference hosted by the National Retail Federation that brings together retail technology innovators, industry experts, brands and retailers to participate in panel discussions, present on key topics in retail and showcase their solutions. The event helps businesses navigate the evolving retail landscape by exploring the latest business models, advanced technologies and consumer behaviors. In this wrap-up report, we present insights from all three days of NRF 2024: Retail’s Big Show, covering consumer-centric strategies, the use of AI (artificial intelligence) and generative AI (GenAI), workforce management investments, and opportunities around marketplaces and sustainability, among other topics. Companies mentioned in this report include: Amazon, H-E-B, HSN, Mars, McFadyen Digital, Michaels, Moët Hennessy, NielsenIQ, P.F. Chang’s, PVH, Roku, Salesforce, Shein, Target, Temu, Workday Other relevant research: Our Premium Subscriber Call offered exclusive insights from CES and NRF 2024. Key Retail-Tech Themes at NRF 2024: Retail’s Big Show—Partnerships, GenAI, RFID and Sustainability Insights from day one, day two and day three of NRF 2024 More event coverage from Coresight Research More reports on supply chain, sustainability and retail technology Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Earnings Insights 1Q25, Week 2: Adidas, CVS, Sprouts and More Report Solid Sales Growth—InfographicEarnings Insights 4Q24, Week 2: Columbia Sportswear, Mondelēz and Tapestry See Sales Growth; Clorox, Estée Lauder and PepsiCo Report DeclinesWeekly US Store Openings and Closures Tracker 2025, Week 47: IKEA Continues Its Opening Spree; Target To Invest in StoresFour Technologies Retailers Can Use to Enchant Consumers: Insights Presented at CES 2025
Deep DiveNavigating Digital Transformation: Optimizing Retail Operations Amid Margin Pressure Manik Bhatia, Head of Custom Research Sector Lead: Steven Winnick, Vice President—Innovator Services January 30, 2024 Reasons to ReadThe retail landscape is undergoing a significant transformation, driven by the unpredictable economic environment and shifting consumer preferences—given these turbulent and unprecedented times, understanding and effectively managing costs and margins has become more crucial than ever. In this report, we delve into the strategies and challenges of cost and margin management in the retail sector via the lens of digital transformation technologies. We examine the current state of the retail industry, focusing on how digital technologies such as financial planning software, workforce management tools, and artificial intelligence and machine learning applications can address the pressing issues of cost control and margin optimization. Our analysis is based on a Coresight Research survey of key decision-makers at medium-sized to enterprise retailers globally. This report is produced and made available to non-subscribers of Coresight Research in partnership with Workday, a leading cloud-based financial and human capital management software platform. Data in this research report include: Estimated global workforce management software market size, 2023–2027E Proprietary survey data on costs that retail businesses found most difficult to control and the unexpected costs they encountered over the past 12 months Survey data on the challenges retail companies faced when making their operations adaptive to a fast-changing environment and when managing staff in times of fluctuating demand Survey data on the technology solutions retail companies are using to manage their costs and margins and the effectiveness of those solutions Other relevant research: Workday is featured in the Coresight Research Tech 25, our focus list of retail-technology companies to watch. Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. More coverage of emerging technology More Innovator Research from Coresight Research Non-subscribers can access the report by completing the form on this page. The report will arrive in your inbox upon completion of the form. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly US Store Openings and Closures Tracker 2025, Week 48: American Signature, Bed Bath & Beyond and Saks To Close StoresWeekly US Store Openings and Closures Tracker 2025, Week 29: Openings by Daiso, LEGO and TargetConsumer Sentiment Falls Further After Stock-Market Sell-Off; Plus, Social Commerce in Focus: US Consumer Survey InsightsHome and Home-Improvement Shopping in Focus; Financial Sentiment Turns Negative: US Consumer Survey Insights
Deep DiveConsumers Shift Spending Toward Essential Categories: US Consumer Survey Insights Aditya Kaushik, Analyst January 30, 2024 Reasons to ReadThe Coresight Research weekly US Consumer Survey Insights series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data. In this report, our latest findings are from a survey conducted on January 22, 2024. Data in this research report are our latest proprietary survey findings on: Activities that consumers have done in the past two weeks What consumers have bought in-store and online in the last two weeks Where consumers have bought food and nonfood products from in the last two weeks Consumers’ expectations for the economy overall and for their own personal financial situation Companies mentioned in this research report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart Other relevant research: Read the full series of US Consumer Survey Insights reports The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:US Apparel & Footwear Retailing—Themes, Concepts and Innovators: AI, Value, GLP-1 and More To Drive Apparel Transformation2Q25 Retail Inventory Insights: Diverging Strategies Amid Tariff Impacts in the Pre-Holiday Build-UpBreathing Space for US Retailers and Brands: US Tariffs Paused for 90 Days But Hiked Further for ChinaEarnings Insights 4Q24, Week 3: Gucci Sales Slump 21%, Plus Updates from Ahold, Amazon, Coty and More