Insight Report 19 minutes PremiumChatGPT and Generative AI: Five Things Retailers Should Know—Update Primel Konok, AnalystTerence Ng, Senior Analyst Sector Lead: John Harmon, CFA, Managing Director of Technology Research May 23, 2023 What's InsideGenerative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI. This report updates our previous research report on the topic. Companies mentioned in this research report include: Alibaba, Amazon, Baidu, Databricks, Google, IBM, JD.com, Microsoft, OpenAI Other relevant research: The Retail Buzz Around Generative AI—Infographic Building Blocks of the Metaverse: Artificial Intelligence (AI) Motivating Customer Action and Driving Business Growth with AI-Generated, Personalized Digital Marketing All Coresight Research coverage of emerging technology This report is for subscribers only. Learn more about subscriptions here.If you are a subscriber, please log in. This document was generated for Other research you may be interested in: US Consumer Tracker: Shoppers Weigh Holiday Needs Against Health and Weather ConcernsChina Consumer Tracker: Consumer Sentiment Remains VolatileThinking Differently About Tech and Data To Drive Profit: The 3x3x3 FrameworkM&A in US Apparel and Footwear: Strong Prospects To Redefine Portfolios and Bolster Capacity