2 minutes

Coresight Bites: What Happened to eBay?

Primary Analyst: Coresight Research
Contributors
Primary Analyst: Coresight Research
Other Contributors: Georgina Smith, Head of Editorial
Free Data Graphic

Coresight Bites provide free snapshots of Coresight Research data and findings. Subscribers can access the full research here. To find out how to subscribe, click here.

  • Once a peer to Amazon, eBay has gradually become a relatively less significant player in US e-commerce. This relative decline has occurred alongside the growth in marketplace and resale formats, with rivals including Amazon capturing greater share as the overall marketplace space has grown.
  • eBay’s total US GMV has roughly flatlined over the past five years, and its underperformance equates to lost share of online retail sales—a 4.5-percentage-point attrition in channel share between 2016 and 2020, we calculate.

Click the image below for more on eBay’s position in US retail.