Insight ReportCoronavirus Insights: Retail Playbook—React and Adapt Coresight Research April 30, 2020 Reasons to ReadWith the global retail industry taking heavy hits from the impact of the ongoing coronavirus pandemic, we provide a playbook for nonfood brands and retailers in Western markets to help them navigate the crisis. Our recommendations are based around two themes: Reacting in the short term—including consumer engagement and loyalty, alternative sales channels and collaboration Adapting in the medium to long term—including post-crisis expectations, subdued consumer demand and changed shopping habits, and a “mask economy” Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Financial Sentiment Turns Negative: Weekly US Consumer Sentiment, Week 11, 2025—InfographicRolling Metric Declines This Week: Weekly US Consumer Sentiment, Week 34, 2025—InfographicAgentic Commerce: How Retailers Can Make Their Products Discoverable and Shoppable for 800 Million ChatGPT UsersMixed Sentiment Trends Ahead of August 1 Tariffs; Plus, Luxury Shopping in Focus: US Consumer Survey Insights