Insight ReportCoronavirus Insights: Retail Playbook—React and Adapt Coresight Research April 30, 2020 Reasons to ReadWith the global retail industry taking heavy hits from the impact of the ongoing coronavirus pandemic, we provide a playbook for nonfood brands and retailers in Western markets to help them navigate the crisis. Our recommendations are based around two themes: Reacting in the short term—including consumer engagement and loyalty, alternative sales channels and collaboration Adapting in the medium to long term—including post-crisis expectations, subdued consumer demand and changed shopping habits, and a “mask economy” Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Shoptalk Spring 2025: Day Three—Community Building, Earning Loyalty and Enhancing Search Are Top of MindWeekly UK Store Openings and Closures Tracker 2025, Week 33: River Island Confirms Store Closures; Claire’s UK Files for AdministrationUS CPG Sales Tracker: E-Commerce Sustains Double-Digit Growth Rate; In-Store Sales Expansion SlowsFinancial Sentiment Hits a Year-to-Date High: Weekly US Consumer Sentiment, Week 33, 2025—Infographic