Deep DiveDeep Dive: Artificial Intelligence in Retail—Offering Data-Driven Personalization and Customer Service Coresight Research July 11, 2017 Executive SummaryArtificial Intelligence (AI), a technology that enables computers to make autonomous decisions, is a step forward in automation that is changing the retail industry. This report provides an overview of the impact of AI on retail and includes a Q&A with Professor Michael Feindt from AI firm Blue Yonder. In particular, the report shows: How AI is changing the way retailers operate by providing technology to analyze consumer data, to adapt the approach through which companies interact with shoppers and to predict consumer demand for better inventory management. How important industry players are working together with tech companies to develop AI-powered technology for personalization, customer service and inventory management. How AI will shape the future of retail and what the main reasons are for retailers to invest in the technology if they want to remain competitive. Click here to view more reports on AI in retail. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: New Technologies to Drive Retailer-Supplier Collaboration: Insights Presented at NACDS Annual Meeting 2025September 2025 US Retail Sales: Delayed Government Data Show Strong Retail Growth in SeptemberWeekly US Store Openings and Closures Tracker 2025, Week 22: Store Closures Up by 57%Head-to-Head in Global Luxury Retailing: Kering vs. LVMH
