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Holiday Bites: Selected Major US Retailers—Same-Day Delivery Options

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Primary Analyst: Coresight Research
Contributors
Primary Analyst: Coresight Research
Other Contributors:
Ristha Dsa, Data Manager
Swarooprani Muralidhar, Director of Research

 

  • Due to Covid-19, there is more unpredictability around the traditional holiday shipping deadlines, with increased pressure this year caused by a surge in online ordering.
  • Retailers have therefore introduced same-day delivery services and leaned on third-party providers to ensure delivery capabilities for the holiday season.
  • We expect that same-day delivery will be a key differentiator for retailers during December, benefiting big-box retailers in particular (which are skewed toward value) and multibrand retailers, such as department stores, because consumers can shop for the entire family, buying multiple gifts in one order.
Coresight Research