InfographicHoliday Survey Bites: AI Chatbots and AR/VR John Mercer, Head of Global Research and Managing Director of Data-Driven Research October 28, 2024 Reasons to ReadOur Holiday Survey Bites series for 2024 spotlights proprietary survey data and analysis for the end-of-year holiday season. This series covers US consumer expectations for holiday spending, the shape and scale of demand, and trends in shopper behavior during the holidays. In this graphic, we highlight proprietary survey findings on whether the availability of AI (artificial intelligence) chatbots and AR/VR (augmented/virtual reality) features influences US consumers’ online shopping preferences for the holiday season—in total, and broken down by age. Methodology: The data in this graphic are informed by an online survey of 1,485 US respondents aged 18+ who typically spend on the holiday season, conducted by Coresight Research in October 2024. At a total level, the results have a margin of error of +/- 2%, at a 95% confidence level. Other relevant research: Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. View all Coresight Research coverage of US holiday retail, including more Holiday Survey Bites graphics. Click here to access our US Holiday Retail 2024 Databank. The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Weekly UK Store Openings and Closures Tracker 2025, Week 45: Fired Earth To Close Stores Due to AdministrationThe Future of AI, Supply Chains and Sustainability: Insights from CES 2025US Retail Sales Outlook: Our Retail Growth Outlook Score Strengthens, SlightlyWalmart Investment Community Meeting 2025: From Low-Margin Retailer to Diversified, Digital Profit Engine, But Tariffs Create Uncertainty