Question of the WeekHow Big Is the Global CRM Software Market? Coresight Research February 24, 2020 QUESTION OF THE WEEK: How Big Is the Global CRM Software Market? The global customer relationship management (CRM) software market was worth $36 billion in 2019, according to Statista. It is set to reach $40 billion by 2023, representing a CAGR of 2.9% over four years. This document was generated for Other research you may be interested in: Five Ways Brands and Retailers Can Use AI/ML and Shared Data to Energize End-to-End Product ManagementWeekly UK Store Openings and Closures Tracker 2025, Week 16: B&M and Tesco Provide Store-Opening PlansAnalyst Corner: UK Retail Crime Soars—Visibly Reflected in Stores, with John MercerAnalyst Corner: US Seasonal Shopping in the Holiday Quarter, with Aditya Kaushik