Question of the WeekHow Big Is the Global CRM Software Market? Coresight Research February 24, 2020 QUESTION OF THE WEEK: How Big Is the Global CRM Software Market? The global customer relationship management (CRM) software market was worth $36 billion in 2019, according to Statista. It is set to reach $40 billion by 2023, representing a CAGR of 2.9% over four years. This document was generated for Other research you may be interested in: Shoptalk Fall 2025 Day Three: From Constraints to Catalysts—Technology Driving the Next Era of RetailWeekly UK Store Openings and Closures Tracker 2025, Week 34: The Sleep Haven Files for AdministrationAnalyst Corner: Agentic AI—The New Wave of AI Opportunity, with Charlie PoonSeptember 2025 US Retail Sales: Delayed Government Data Show Strong Retail Growth in September