Question of the WeekHow Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? Coresight Research October 7, 2019 QUESTION OF THE WEEK: How Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? US retailers trail their international counterparts marginally in adopting the “buy online, return in store” (BORIS) model, with 42.1% offering the service versus the international average of 46.7%, according to a 2018 OrderDynamics survey of retailers in seven countries. Omnichannel retailers see much higher rates of adoption. This document was generated for Other research you may be interested in: July 2025 US Retail Sales: Growth Accelerates to Second-Highest Rate YTD, Supported by Prime DayThree Data Points We’re Watching This Week, Week 17: US Retail and Consumer LatestInconsistent Trends Appear to Reflect Uncertainty: Weekly US Consumer Sentiment, Week 31, 2025—InfographicConsumer Sentiment Shows Signs of Improvement Amid Temporary Tariff Reduction: China Consumer Survey Insights
