Question of the WeekHow Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? Coresight Research October 7, 2019 QUESTION OF THE WEEK: How Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? US retailers trail their international counterparts marginally in adopting the “buy online, return in store” (BORIS) model, with 42.1% offering the service versus the international average of 46.7%, according to a 2018 OrderDynamics survey of retailers in seven countries. Omnichannel retailers see much higher rates of adoption. This document was generated for Other research you may be interested in: Financial Confidence Reaches Five-Month High: Weekly US Consumer Sentiment, Week 26, 2025—InfographicFinancial Sentiment Turns Negative: Weekly US Consumer Sentiment, Week 11, 2025—InfographicThree Data Points We’re Watching This Week, Week 11: US CPG E-Commerce LatestSNAP Policy Changes and Funding Cuts: Impact on Retailers
