Event CoverageICSC Research Connections: Experiences, Services, Fun and Commerce Too! Coresight Research December 2, 2019 Executive SummaryThe Coresight Research team attended and presented at ICSC’s Research Connections conference, held on October 27–29 in Miami Beach, Florida. We detail key insights from the three-day conference: By 2030, more services are expected to be offered in shopping centers, and there will be heightened consumer expectations for goods/products with experiences. New metrics will emerge to value retail real estate that holistically incorporates all that occurs in the store. An omnichannel retail strategy creates incremental spending across multiple commerce touchpoints according to an ICSC study, Halo Effect II. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in: CEO Brief: Tech for Tariffs—Four Technologies (and Services) That Can Raise Revenues and Margins Now to Offset Tariff PainEconomic Sentiment Declines Significantly: Weekly US Consumer Sentiment, Week 43, 2025—Data GraphicShoptalk Fall 2025 Day Two: Scaling Pilots, Pivoting with Intelligence and Building Next-Gen Customer ExperiencesLower-Income Sentiment Continues to Weaken; Plus, Off-Price and Dollar Stores in Focus: US Consumer Survey Insights
