Event CoverageNRF 2022 Day Two: The Retail Metaverse and Consumer-Centric Listening Coresight Research January 18, 2022 Reasons to ReadThe Coresight Research team is attending NRF 2022: Retail’s Big Show in New York City, US, from January 16 to 18. In this report, we present our top insights from day two of the show on January 17, 2022. For more insights from NRF 2022, read the second report in our three-part series on the technology innovators exhibiting at the event. Contents (Click to navigate) NRF 2022 Day Two: Coresight Research Insights Talent Is the Bottleneck for Metaverse Development For Meaningful DEI, Integration Is Key Consumer-Centric Listening Is Being Redefined Change from Within Through a Focus on Customers Innovation Is Key at Ralph Lauren Physical Stores Are Still Important for Brands Instant Delivery Models Can Support Sustainability Technology and Passion Drive Sustainability Artificial Intelligence Can Be Retailers’ Point of Difference Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: US Back to School 2026, Part 1: Early Shopping, Inflation Worries and Strategic Choices Shape BTS 2026US Store Tracker Extra, September 2025: Ollie’s Bargain Outlet and Alimentation Couche-Tard Add 3+ Million Square Feet to Total Opened Retail SpaceUS Store Tracker Extra, February 2026: Five Below and Sprouts Farmers Market Add 2.5+ Million Square Feet to Total Opened Retail SpaceHoliday 2025: US Retail Wrap-Up—Walmart Outpaces Amazon, Apparel Tops the Chart and Beauty Leads the Online Surge