Event CoverageSalesforce Dreamforce 2023: Generative AI, Data Cloud and Commerce Cloud Primel Konok, Analyst Sector Lead: John Harmon, CFA, Associate Director of Technology Research October 5, 2023 Reasons to ReadWe present insights from Salesforce’s Dreamforce 2023 conference, held in San Francisco, US, on September 12–14. With a focus on generative AI and cloud computing, we discuss the AI (artificial intelligence) revolution, the company’s Einstein 1 Platform, and more. Other relevant research: The updated Coresight Research CORE framework for generative AI in retail Coresight Research x Salesforce: Supercharging Manufacturer and Distributor Sales Productivity with Digital Commerce Insights from other recent Salesforce events: Connections 2023, TrailblazerDX 2023, Industry Analyst Forum 2022, Dreamforce 2022 More Coresight Research coverage of generative AI and retail technology Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Positive Sentiment Trend Comes to an End; Kohl’s Leads in Department Store Shopping: US Consumer Survey InsightsMixed Sentiment Trends Ahead of August 1 Tariffs; Plus, Luxury Shopping in Focus: US Consumer Survey InsightsFour Technologies Retailers Can Use to Enchant Consumers: Insights Presented at CES 2025Positive Sentiment Trend Comes to an End: Weekly US Consumer Sentiment, Week 21, 2025—Infographic