What's Inside

The negative impacts of the coronavirus pandemic are being felt by retailers around the world and have already provided lessons for the future. In response to the crisis, we expect more companies to outsource key business functions to better manage their costs and minimize risk in a downturn economy.

We discuss the key benefits to retailers of implementing an outsourcing strategy—particularly during an economic crisis—such as creating flexibility in companies’ cost bases. We also consider the different business functions that can be outsourced, as well as the benefits that companies could achieve by adopting new technologies.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.