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October 21, 2024 9 minutes

Shoptalk Fall 2024 Day Three: Tech and Personalization Power the Store Experience and Foster Customer Loyalty

Primary Analyst:
John Harmon, CFA, Associate Director of Technology Research
Max Kahn, President
Contributors
Primary Analyst:
John Harmon, CFA, Associate Director of Technology Research
Max Kahn, President
Emerging Technology Technology
Event Coverage

What's Inside

Dive into our insights from Shoptalk Fall 2024! The conference, which took place in Chicago, Illinois, during October 16–18, 2024, explored the latest trends, innovations, challenges and opportunities in the retail industry.

In this report, we present highlights from the third and final day of Shoptalk Fall 2024, covering unified commerce, personalization, the customer experience, applications of GenAI (generative artificial intelligence) and more.

Coresight Research is a research partner of Shoptalk Fall 2024.

Companies mentioned in this report include: Bain Capital Ventures, Build-A-Bear Workshop, Dermalogica, Ever/Body, KEEN Footwear, McDonald’s Corporation, PetSmart, Studs, ThredUp, Ulta Beauty, The Wendy’s Company

Other relevant research:

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This document was generated for

Emerging Technology Physical Retail Retail Management Multi-Sector Technology

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