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Reasons to Read

Using data from RetailNext, we analyze US retail traffic and in-store metrics in March 2023, in total and by sector, region and location type.

Data in this report include:

Year-over-year changes in US store-based traffic and sales for the past 13 months
Year-over-year changes in US store-based nonfood retail metricsfor the past 13 months—including conversion, ATV, shopper yield and average unit retail
Year-over-year changes in US retail traffic for selected industry verticals, for the past 13 months

Other relevant research:

Our monthly reports keep you up to date on retail sales (in total and by sector) and key consumer indicators, focusing on China, the UK and the US.
Complementing our monthly reports, the Coresight Research US Retail Sales Databank brings together retail sales data to help you understand the scale and trajectory of US retail.

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We discuss the current availability of chips (semiconductors) following recent shortages and spikes in consumer demand for electronics and appliances.

We also present recent commentary on supply and demand from selected technology companies.

This report builds on our previous research on the topic: What Does the Global Chip Shortage Mean for Retailers?

Data in this report include:

Year-over-year growth in US consumer spending on electronics and appliances, 2010–2022
US revenue for selected consumer electronics products, 2018–2026E
Global semiconductor market size, 1987–2023E

Companies mentioned in this report include: Apple, Avery Dennison, HP Inc., Lenovo, Microsoft, Qualcomm, Samsung, TSMC

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The US Store Tracker Extra monthly series offers insight into retailers’ store closure and opening announcements and details on closures and openings as a percentage of total store base and square-footage impact. This report also offers a comparison between year-to-date announced closures and openings, as of April 28, 2023, versus the comparable period in 2022.

New this month, we characterize each retailer by type of location—as having stores predominantly on-mall, off-mall or mixed location types.

Data in this report are:

Year-to-date announced US store closures and openings estimates for 2023, by retailer and location type
Year-to-date announced 2023 US store closures and openings estimates in gross square feet, by retailer
US announced store closures and openings: week-by-week comparison of 2023 versus 2022

Companies mentioned in this report include: Amazon, Bed Bath & Beyond, Hobby Lobby, Macy’s and Whole Foods Market

Other relevant research:

US Store Tracker Extra, March 2023: Retailers To Close 31 Million Square Feet of Retail Space in 2023
Click here to view our full collection of Weekly US and UK Store Openings and Closures Tracker and monthly US Store Tracker Extra reports
The Coresight Research US Store Tracker Databank offers our premium subscribers access to openings and closures data from 2012 to 2023 year to date, filterable by sector and year—click here to view.

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In this Insights Video, Coresight Research analysts Sunny Zheng and Anand Kumar present highlights from our Market Navigator on US apparel and footwear retailing. We discuss growth drivers and the competitive landscape, and explore key themes in the market.

We consider whether inflation will continue to impact consumer demand, the growth trajectory of e-commerce and the reasons behind softness in selected product categories.

Data in this Insights Video include:

Coresight Research estimates on the US apparel and footwear market scale and opportunity—including estimated overall sales growth for 2023 and beyond, growth by segment and online sales growth
Revenue growth, store traffic and other metrics for leading specialty apparel and footwear retailers
Proprietary US consumer survey data on the leading brands and retailers in the market

Other relevant research:

Market Navigator: US Apparel and Footwear Retailing—After the Bounce, What’s Next?
All our coverage of apparel and footwear retail

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On May 3, 2023, Coresight Research presented at the Golden Seeds 2023 Annual Summit on how can retailers navigate a “chutes and ladders” economy.

Understand the current economic environment and retail context by reading our insights on leading indicators of US retail sales and learnings from past recessions. Learn how to leverage the Coresight Research 3x3x3 framework—which outlines three things for retailers to sell, three ways for retailers to sell them and three ways for retailers to deliver them—to drive success. We cover key topics including retail media, quick commerce, livestreaming, sustainability and the metaverse.

Companies mentioned in this presentation include: Gopuff, Instacart, Longaberger, NIKE, Ralph Lauren, Woolworths Group

Other relevant research:

More Coresight Research coverage of the metaverse, livestreaming, retail media and sustainability
More event presentations from Coresight Research

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Coresight Research is a research partner of Shoptalk Europe 2023. On May 9, 2023, Deborah Weinswig, CEO and Founder of Coresight Research, will emcee and feature on the judging panel of the event’s Startup Pitch competition.

In advance of the Startup Pitch, we are profiling the participating innovators. In this report, we present Hyran Technologies, an AI (artificial intelligence)-powered platform for supply chain management in the fashion industry.

This report forms part of our Innovator Profile series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain.

Other relevant research:

The Future of AI in Retail: What Technology Could Make Possible by 2030
Don’t miss all our coverage of Shoptalk Europe 2023, including more Innovator Profiles plus previews, daily insights and a wrap-up of the event.
More Innovator Research from Coresight Research
All Coresight Research coverage of sustainability, emerging technology and the retail supply chain.

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Our weekly Earnings Insights reports feature highlights from recent management commentary from major US retailers within our Coresight 100 coverage list, as they report first-quarter 2023 earnings.

This week, there are highlights from companies that reported in the week ended April 30, 2023, across six sectors: apparel and footwear, consumer packaged goods, drugstore, e-commerce, food and grocery, and home and home-improvement.

Data in this report are:

Quarterly data from companies, including gross margins and sales data by brand (where applicable), channel and geography

Companies mentioned in this report include: Albertsons Companies, Crocs, Columbia Sportswear, Procter & Gamble and Tractor Supply Company

Other relevant research:

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We preview the Shoptalk Europe 2023 Startup Pitch competition, presenting the 10 participating technology innovators, which span three areas of retail disruption.

Key themes include sustainability, artificial intelligence (AI), supply chain, customer experience, logistics and more.

Coresight Research is a research partner of Shoptalk Europe 2023.

Other relevant research:

In advance of the startup pitch competition at Shoptalk 2023, we profiled each of the participating innovators in detail. Click the links in this report to access those Innovator Profiles.
Your Strategic Guide to Shoptalk Europe 2023: Our Pick of the Agenda
All Coresight Research coverage of emerging technology
2023 Retail and Technology Outlook: Facing into the Headwinds

Executive Summary

The event, moderated by Deborah Weinswig, CEO and Founder of Coresight Research, will see 10 early-stage startups present on their innovative technologies that are solving important challenges in retail.
There will be two rounds: all competitors will present in the first round, followed by a short Q&A, after which selected companies will progress to round two, during which they will participate in a more in-depth Q&A session.
An expert panel of judges will select the Judges’ Choice winner, and the audience will have the opportunity to cast their votes for the Audience Choice winner.
The participating innovators are Hyran Technologies, Inoqo, Metav.rs, Primis, Quiver, Radd., Rentle, SegmentStream, Sociate.ai and Syrup Tech.
Coresight Research categorizes the participating innovators into three areas of innovation in retail: marketing and new business models; new ways to engage consumers; and optimizing operations and sustainability.

Introduction

Coresight Research is a research partner of Shoptalk Europe 2023, which will take place during May 9–11 in Barcelona, Spain. Shoptalk Europe is an annual retail conference focusing on retail innovation.

The Coresight Research team will participate in two sessions during the conference—see our Strategic Guide to Shoptalk Europe 2023 for more details.

In addition, on May 9, 2023, Coresight Research will host the Startup Pitch competition, which will see 10 early-stage retail-technology innovators compete to win the Judges’ Choice and Audience Choice awards.

In this report, we present a preview of the pitch competition, covering its format and the judging panel as well as a profile of each participating innovator.

Shoptalk Europe 2023—Startup Pitch Competition: A Preview

Event Format and Judging Panel

The Shoptalk Europe 2023 startup pitch competition will comprise two rounds across two sessions through the day:

Round 1. All competitors will present for three minutes on their innovative technologies that are solving important challenges in retail. An expert panel of judges will lead a short Q&A session following each presentation, before selecting a shortlist of companies to progress to the next round.
Round 2. The finalists will each participate in a more in-depth Q&A session.

The judging panel will then reveal the Judges’ Choice winner, and the audience will have the opportunity to cast their votes for the Audience Choice winner.

Deborah Weinswig, CEO and Founder of Coresight Research, will emcee the competition, in addition to participating as one of the judging panel. She will be joined by two expert judges:

Carolin Wais, Partner EMEA Ventures at Plug and Play
Carles Ferrer Roqueta, General Partner at Nauta Capital

Innovative Solutions Across Three Areas of Retail Disruption

Coresight Research categorizes the 10 startups into three areas of disruption in retail.

1. Marketing and New Business Models

As consumer shopping habits and channels continue to evolve, innovators are creating solutions to help brands and retailers sell in new channels and in a more efficient manner.

Companies: Rentle, SegmentStream

2. New Ways To Engage Consumers

Retailers are embracing new technologies such as video, AI (artificial intelligence) and Web3 to go where consumers are, engage them there and generate loyalty.

Companies: Metav.rs, Primis, Radd., Sociate.ai

3. Optimizing Operations and Sustainability

To meet consumer and regulatory demand for greater sustainability, retailers are adopting tools to analyze and help reduce the environmental impacts of their operations (including in last-mile delivery) and improve efficiency through more accurate forecasting.

Companies: Hyran Technologies, Inoqo, Quiver, Syrup Tech

The Competing Innovators

We profile each of the innovators below—including the speaker who will present on the company’s solution at the pitch competition—in alphabetical order.

Hyran Technologies

Speaker: Dr Ahmed Zaidi, Co-Founder & CEO
Area of disruption: Optimizing Operations and Sustainability

Founded in 2022, Hyran Technologies is an AI-powered platform for supply chain management in the fashion industry. The platform is collaborative and enables suppliers to leverage supply chain data in real time, improving production visibility and planning to effectively respond to consumer demand and reduce waste.

Read the full Innovator Profile for Hyran Technologies.

Inoqo

Speaker: Markus Linder, Co-Founder & CEO
Area of disruption: Optimizing Operations and Sustainability

Inoqo is a software-as-a-service (SaaS) platform that combines public and private data alongside an AI-powered algorithm to help grocery retailers, food and beverage brands and suppliers assess, communicate and action the socio-environmental impacts of their products and ingredients. Inoqo aims to help consumers make more environmentally and socially conscious choices through clear product labeling and retailer transparency around their environmental impact.

Read the full Innovator Profile for Inoqo.

Metav.rs

Speaker: Simon Foucher, Co-Founder & CEO
Area of disruption: New Ways To Engage Consumers

Metav.rs provides a no-code content management platform with integrated apps to help brands and retailers operate in the metaverse in a centralized manner, enabling them to better manage Web3 assets, websites and virtual worlds. The company aims to democratize access to the metaverse and enable Web3 brands and retailers to integrate content into virtual worlds more easily. Metav.rs is interoperable between major metaverse platforms and social media networks, and is compatible with major e-commerce platforms and payment systems.

Read the full Innovator Profile for Metav.rs.

Primis

Speaker: Rebecca Griffiths, Founder & CEO
Area of disruption: New Ways To Engage Consumers

Primis is a digital-first customer experience (CX) platform that focuses on enhancing interactions between consumers and retailers to improve post-purchase customer experiences. The platform offers visually engaging formats and live updates, with features including personalized, event-driven emails, order recaps and product recommendations. Primis provides usable data that helps retailers understand the entire consumer journey. It also offers sustainability solutions, such as tree-planting initiatives and direct carbon offsetting.

Products include Primis Track (for shipment tracking), Primis Ship (for cross-border parcel management) and Primis Returns (to help merchants automate returns, increase loyalty and drive exchanges over returns).

Read the full Innovator Profile for Primis.

Quiver

Speaker: Matthew Barrie, Co-Founder & CEO
Area of disruption: Optimizing Operations and Sustainability

Quiver is a logistics technology provider that enables online retailers to offer different fulfillment options, such as same-day delivery, scheduled delivery or in-store pickup. The central dashboard allows retailers to monitor inventory levels, combining fulfillment preferences with Quiver’s location prioritization algorithm to embed delivery options at checkout and deliver orders as fast as possible to the customer.

Quiver describes itself as a “climate first” company; it enables retailers to track and reduce their impact on the environment, saving carbon-dioxide emissions through more efficient, AI-powered routing as well as by using electric- or human-powered vehicles for deliveries.

Read the full Innovator Profile for Quiver.

Radd.

Speaker: Sivan Baram, Co-Founder & CEO
Area of disruption: New Ways To Engage Consumers

Radd. is an e-commerce intelligence platform that provides video-marketing software for online brands and retailers, enabling them to host customer and influencer UGC (user-generated content)—including livestreams and shoppable story-like video reviews—on their websites, to drive traffic, engagement and conversion.

Radd. leverages AI to personalize the curation of story review videos displayed based on each website visitor’s shopping history, in order to enhance engagement and drive sales. Radd.’s platform also enables brands and retailers to access analytics to monitor video performance.

Read the full Innovator Profile for Radd..

Rentle

Speaker: Tuomo Laine, Co-Founder & CEO
Area of disruption: Marketing and New Business Models

Rentle is a circular-commerce software platform that supports new retailers looking to start a rental business or existing retailers looking to try out the rental business model. Rentle offers inventory management and digital catalog creation as well as a store management platform.

Rentle believes that most commerce software is designed for selling ownership, not access. Through its platform, Rentle enables retailers of all sizes to explore the rental opportunity, selling access to shoppers while retaining control of the customer relationship. In addition, the company aims “to accelerate the sustainable consumption of durable goods.”

Read the full Innovator Profile for Rentle.

SegmentStream

Speaker: Constantine Yurevich, Co-Founder & CEO
Area of disruption: Marketing and New Business Models

Founded in 2018, SegmentStream is a conversion modeling platform that helps brand advertisers understand how ads are performing across different digital channels. It leverages machine learning (ML) to track each unique visit on a retailer’s website and predicts the future chances of conversion for every shopper who views the ad. SegmentStream attributes the modeled conversion to the traffic source when the probability of purchase is high. This attribution helps advertisers quantify the impact of their marketing initiatives and efficiently allocate resources to relevant ad platforms.

Read the full Innovator Profile for SegmentStream.

Sociate.ai

Speaker: Yasmin Topia, CEO
Area of disruption: New Ways To Engage Consumers

Sociate.ai is a creator of chat applications with built-in generative AI, providing interfaces that make it easier for people to interact with and train chat applications, enhancing the customer experience. With the ability to actively learn, Sociate.ai’s AI technologies generate and ask appropriate questions to encourage customers to share relevant information and to offer them good recommendations.

Sociate.ai also developed a function targeting the fashion industry: cFIRST (Curious Fashion Intelligence Recommendation and Styling Technology) combines computer vision with natural language processing (NLP) capabilities to make recommendations. In March 2023, Sociate.ai launched its Maia generative AI chatbot, which can help fashion brands and retailers integrate generative AI into their websites.

Read the full Innovator Profile for Sociate.ai.

Syrup Tech

Speaker: James Theuerkauf, Co-Founder & CEO
Area of disruption: Optimizing Operations and Sustainability

Founded in 2020, Syrup offers an AI-powered platform that helps omnichannel brands and retailers optimize inventory management. The platform uses ML algorithms to analyze historical sales data, market trends and other factors to provide accurate demand forecasts and inventory recommendations. It also offers tools for automating inventory allocation, managing purchase orders and optimizing inventory levels across multiple channels.

Read the full Innovator Profile for Syrup Tech.

This document was generated for

Reasons to Read

In advance of the Startup Pitch, we are profiling the participating innovators. In this report, we present Primis, a customer experience (CX) platform that focuses on enhancing the post-purchase interactions between consumers and retailers.

This report forms part of our Innovator Profile series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain.

Other relevant research:

Don’t miss all our coverage of Shoptalk Europe 2023, including more Innovator Profiles plus previews, daily insights and a wrap-up of the event.
More Innovator Research from Coresight Research
All Coresight Research coverage of emerging technology

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This document was generated for

Reasons to Read

In advance of the Startup Pitch, we are profiling the participating innovators. In this report, we present Sociate.ai, a creator of chat applications with built-in generative AI (artificial intelligence).

This report forms part of our Innovator Profile series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain.

Other relevant research:

Don’t miss all our coverage of Shoptalk Europe 2023, including more Innovator Profiles plus previews, daily insights and a wrap-up of the event.
More Innovator Research from Coresight Research
ChatGPT and Generative AI: Five Things Retailers Should Know
All Coresight Research coverage of emerging technology

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The Coresight Research US Apparel and Beauty Spending Tracker provides a monthly update on the trajectory of consumer spending on beauty, clothing and footwear. Our latest report covers spending from March 2023, showing that clothing and footwear spending increased by 2.9% year over year.

Data in this report include:

US consumer spending on clothing and footwear year-over-year percentage change, March 2022–March 2023
US consumer spending on clothing by category year-over-year percentage change, March 2022–March 2023
US consumer spending on footwear year-over-year percentage change, March 2022–March 2023
US consumer spending on selected beauty categories year-over-year percentage change, March 2022–March 2023

Other relevant research:

The previous US Apparel and Beauty Spending Tracker, with February 2023 data
The Coresight Research monthly reports collection
Coresight Research coverage of the apparel and footwear market

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The Coresight Research weekly US Consumer Tracker takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data.

In this report, we present findings from our survey conducted on April 24, 2023.

Data in this report are our latest proprietary survey findings and four-week changes for:

Avoidance of public places, by type of public place
Activities that consumers have done in the past two weeks
Which retailers consumers have bought food and nonfood products from in the last two weeks
What products consumers have bought in-store and online in the last two weeks

Companies mentioned in this report include: Aldi, Amazon, Albertsons, Ahold Delhaize, Costco, Dollar General, Dollar Tree/Family Dollar, Kohl’s, Kroger, Macy’s, Target, Walmart

Other relevant research:

Read the full series of US Consumer Tracker and US Consumer Tracker Extra reports
The Coresight Research US Consumer Tracker Databank provides insight into US consumer behaviors from our weekly tracker surveys.

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Reasons to Read

Shoptalk Europe 2023 is nearly here! We offer a guide for attendees of notable sessions across the major themes of this year’s event.

We also highlight the Startup Pitch competition as well as the sessions in which Coresight Research will participate.

Coresight Research is a research partner of Shoptalk Europe 2023.

This report has been updated since it was first published.

Other relevant research:

Don’t miss all our coverage of Shoptalk Europe 2023, including Innovator Profiles, our Startup Pitch preview, daily insights and a wrap-up of the event.
All Coresight Research coverage of emerging technology
2023 Retail and Technology Outlook: Facing into the Headwinds
Global Retail in 2023: Five Forces, Five Trends

Executive Summary

Key sessions during Shoptalk Europe 2023 cover five major themes, as identified by the Shoptalk team: shopper engagement, emerging channels and business models, store experience, technology and organizational changes.
The Startup Pitch competition will see startups present on their innovative technologies that are solving challenges in retail.
The Coresight Research team will participate in two sessions during the conference, exploring Web3, supply chain, retail innovation and more.

Introduction

In this preview, we offer a guide to notable sessions for attendees across five major themes identified by the Shoptalk team: shopper engagement, emerging channels and business models, store experience, technology and organizational changes. We also highlight the Startup Pitch competition (which will take place on the first day of Shoptalk Europe) as well as the sessions in which Coresight Research will participate. All times in this report are CET (local time of the event).

To ensure you don’t miss out on critical insights, we will provide regular coverage of Shoptalk Europe 2023 on stage.coresight.com. Closing the event, leaders of the Shoptalk Content Team will host the “Shoptalk Europe Recap: Key Takeaways for 2023” session on the Terracotta Stage at 3.20 p.m. on Thursday, May 11. In addition, The Retail Zeitgeist—a 20-minute distillation of all that’s happening in retail technology and innovation, with flagship Shoptalk content—will take place on the keynote stage (the “Imaginarium”) at 1.55 p.m. on May 11, presented by Krystina Gustafson, SVP Content at Shoptalk, and Ben Miller, Director of Original Content at Shoptalk.

Coresight Research will publish a wrap-up of everything you need to know from Shoptalk Europe 2023 after the event.

Guide to Shoptalk Europe 2023: Coresight Research Insights

Notable Sessions Across Five Major Themes

Shopper Engagement

With increased competition for shoppers’ attention and spending, retailers need to provide differentiated and immersive shopping experiences to stand out and capture share.

What does best-in-class shopper engagement look like? Highlighted sessions cover using data to delight, simplifying online discovery and using new products and experiences to draw in Gen Z consumers.

Below, we present notable sessions relevant to this theme.

Date	Time	Location—Track	Session	Interviewer/ Presenter	Participating Companies
Tuesday, May 9	11.00–11.40 a.m.	Teal Stage—Meeting Heightened Consumer Expectations	Case Studies: Using Customer Data to Surprise and Delight	HG O’Connell, Assistant Content Director, Shoptalk	M&S Unibail-Rodamco-Westfield Zalando
Tuesday, May 9	11.50 a.m.–12.30 p.m.	Lime Stage—Groceryshop @ Shoptalk Europe	Simplifying Online Product Search and Discovery	Anne Mezzenga, Co-CEO, Omni Talk	Carrefour Nestlé Picnic
Tuesday, May 9	2.35–3.15 p.m.	Teal Stage—Meeting Heightened Consumer Expectations	Catering to Gen Z Shoppers with New Products and Experiences	Debbie Ellison, Global Chief Digital Officer, VMLY&R COMMERCE	Adidas Bubble Skincare Spotify

Related Coresight Research reports:

Emerging Channels and Business Models

Continued macroeconomic uncertainty is driving more retailers to new and emerging channels to generate alternative revenue streams.

What emerging channels will offer business growth opportunities and how do companies capture those? At Shoptalk Europe 2023, sessions under this theme will cover opportunities such as NFTs (non-fungible tokens), retail media and marketplaces.

Below, we present notable sessions relevant to this theme.

Date	Time	Location—Track	Session	Interviewer/ Presenter	Participating Companies
Wednesday, May 10	1.00–1.40 p.m.	Lime Stage—Groceryshop @ Shoptalk Europe	Next-Generation Convenience Offerings that Meet Consumer Needs	Anne Mezzenga, Co-CEO, Omni Talk	BP Uber Eats Mars Wrigley
Wednesday, May 10	1.50–2.10 p.m.	Terracotta Stage—Exploring Emerging Retail Technologies	Retail Opportunities for NFTs and Virtual Goods	Simon James, Group VP, Data Science & AI, Publicis Sapient	e.l.f. Beauty Mars
Wednesday, May 10	4.05–4.45 p.m.	Lime Stage—Groceryshop @ Shoptalk Europe	Developing an Effective Retail Media Network Strategy	Ana Paula Guimarães, Partner, McKinsey & Company	John Lewis Partnership Mimeda The Coca-Cola Company
Thursday, May 11	9.00 – 9.40 a.m.	Lime Stage—Groceryshop @ Shoptalk Europe	Building Successful FMCG-Retailer Relationships	Laure Maddens, Partner, Bain and Company	Amazon InBev PepsiCo
Thursday, May 11	2.30–3.10 p.m.	Lime Stage—Groceryshop @ Shoptalk Europe	Track Keynote: Digital Innovation Powering European Grocery Retailing	Ben Miller, Director of Original Content, Shoptalk	Carrefour
Thursday, May 11	3.20–4.00 p.m.	Lime Stage—Groceryshop @ Shoptalk Europe	Executing Successful E-Commerce Partnerships: Tech Providers, Marketplaces and Beyond	Toby Pickard, Global Insight Leader, IGD	Diageo Kraft Heinz Migros Ticaret

Related Coresight Research reports:

Store Experience

Greater usage of online shopping in the past few years has focused minds on role of the retail store. Consumers and retailers alike are placing greater emphasis on the in-store shopping experience.

How can retailers deliver an outstanding store experience? Retail technologies and store design are among the subjects covered at Shoptalk Europe 2023.

Below, we present notable sessions relevant to this theme.

Date

Time

Location—Track

Session

Interviewer/
Presenter

Participating Companies

Wednesday, May 10

1.50–2.30 p.m.

Yellow Stage—Technology Solution Spotlight

Groundbreaking Physical Retail Technologies

Chris Walton, Co-CEO, Omni Talk

Google Cloud

Haut.AI

SES-Imagotag

Trigo

Thursday, May 11

9.50–10.30 a.m.

Teal Stage—Outstanding Retail Experiences: In-Store

Providing Inspiration and Ease with Innovative Store Designs and Technologies

Melissa Gonzalez, Founder, The Lionesque Group, Principal, MG2

COS (H&M Group)

Frasers Group

Rituals Cosmetics

Related Coresight Research reports:

Coresight Research has identified physical retail renewal as a key theme in retail this year under our RESET framework: Global Retail in 2023. Five Forces, Five Trends
BEST Framework—A New Era in Retail Excellence
Data Dive: What US, European and Australian Retailers Are Saying on Capex
Robotics in Retail—Part 2. Service Bots Automate and Upgrade the In-Store Experience

Technology

Macroeconomic headwinds, raised expectations and heightened competition mean that strong technology investment plans will be crucial in enhancing productivity, improving experiences and driving growth.

Which tech investments will boost retailers’ revenue and profitability? Retailers and industry experts will share how next-generation technologies, such as AI (artificial intelligence) and ML (machine learning), Web3 and automation can transform operations.

Below, we present notable sessions relevant to this theme.

Date	Time	Location—Track	Session	Interviewer/ Presenter	Participating Companies
Tuesday, May 9	3.25–4.05 p.m.	Yellow Stage—Spotlight on Retail and Technology Innovation	VC Perspectives on Retail Technology Innovation	Chris Walton, Co-CEO, Omni Talk	Antler Atomico Octopus Ventures
Wednesday, May 10	1.00–1.20 p.m.	Teal Stage—Groundbreaking Data Applications	Track Keynote: New and Effective Applications of AI and Machine Learning	Joe Laszlo, VP Content, Shoptalk	Decathlon
Wednesday, May 10	1.20–1.40 p.m.	Teal Stage—Groundbreaking Data Applications	New and Effective Applications of AI and Machine Learning	Joe Laszlo, VP Content, Shoptalk	Google Pernod Ricard
Wednesday, May 10	2.10–2.30 p.m.	Terracotta Stage—Exploring Emerging Retail Technologies	Track Keynote: Exploring and Evaluating Emerging Technologies	Krystina Gustafson, SVP Content, Shoptalk	IKEA Retail (Inkga Group)
Wednesday, May 10	4.25–4.45 p.m.	Terracotta Stage—Exploring Emerging Retail Technologies	Web3 and the Supply Chain: Blockchain, Digital Twins and More	Ben Miller, Director of Original Content, Shoptalk	Coresight Research (Deborah Weinswig)
Wednesday, May 10	4.55–5.35 p.m.	Lime Stage—Groceryshop @Shoptalk Europe	Next-Generation Automation: Robotics, Checkouts and Beyond	HG O’Connell, Assistant Content Director, Shoptalk	Carrefour JD.com Ocado Group
Thursday, May 11	9.00–9.40 a.m.	Yellow Stage—Workshops	Simplifying the E-Commerce Tech Stack	Bharat Bansal, Partner, Bain and Company	Emma – The Sleep Company
Thursday, May 11	9.50–10.30 a.m.	Lime Stage—Groceryshop @ Shoptalk Europe	New Grocery Technologies Worth the Hype	Mike Tattersall, Managing Director, Innovation & Chief Commercial Officer, True	Ahold Delhaize Sonae MC Unilever
Thursday, May 11	2.30–3.10 p.m.	Teal Stage—Outstanding Retail Experiences: Digital and Omnichannel	New Approaches to Frictionless Payments and Checkout	Laura McCracken, Managing Director, Global E-Commerce & Payments, Accenture	Abercrombie & Fitch Adidas Flying Tiger Copenhagen
Thursday, May 11	2.30–3.10 p.m.	Terracotta Stage—Supply Chain Innovations	Convenient and Cost-Effective Fulfilment and Delivery Options	Markus Schmid, Partner, McKinsey & Company	Defacto Just East

Related Coresight Research reports:

Retail-Tech Landscape: Robotics and Automation
Retail Challenges Drive Edge Technology Investment
The Future of AI in Retail: What Technology Could Make Possible by 2030
All Coresight Research coverage of emerging technology

Organizational Changes

Structural and organizational changes can be crucial for retailers to remain competitive in an uncertain and challenging macroeconomic environment—yet attracting and retaining staff must be considered, too.

What organizational changes will help retailers win? Retail leaders will explore topics such as leadership, talent and the store workforce.

Below, we present notable sessions relevant to this theme.

Date	Time	Location—Track	Session	Interviewer/ Presenter	Participating Companies
Tuesday, May 9	2.35–3.15 p.m.	Terracotta Stage—Thriving in a Challenging Global Economy	The C-Suite on Thriving in Today’s Retail Environment	Joelle Diderich, Paris Bureau Chief, Women’s Wear Daily Sarah Engel, President, January Digital	Authentic Brands Group (ABG) Pull & Bear, Inditex
Tuesday, May 9	3.25–4.05 p.m.	Lime Stage—Groceryshop @ Shoptalk	Europe Executive Perspectives on the Future of Grocery and FMCG	Ben Miller, Director of Original Content, Shoptalk Sarah Engel, President, January Digital	Amazon Danone
Wednesday, May 10	4.55–5.15 p.m.	Teal Stage—The New Retail Organization	Track Keynote: Leading with Purpose	Chris Brook-Carter, CEO, retailTRUST	Ingka Group (IKEA Retail)
Wednesday, May 10	5.15–5.35 p.m.	Teal Stage—The New Retail Organization	Attracting and Retaining Top Tech Talent to Shape the Future of Retail	JJ Van Oosten, Advisor, Boston Consulting Group	Caudalie Hornbach Baumarkt AG
Thursday, May 11	9.00–9.40 a.m.	Teal Stage—Outstanding Retail Experiences: In-Store	Transforming the Store Workforce with New Roles and Capabilities	Steve Dennis, Founder & President, SageBerry Consulting	Camper Hornbach Baumarkt AG

Related Coresight Research reports:

Keynotes

In addition to the sessions mentioned above, Shoptalk Europe 2023 will host a number of keynote sessions from retail leaders, including:

Stefano Perego, VP, Global Operations Services, Amazon (May 9, 5.00–5.20 p.m.)
James Reinhart, Co-Founder & CEO, ThredUP, and Milan Daniels, Founder, Otrium (May 9, 5.20–5.40 p.m.)
Karl Andersson, Co-Founder & CEO, Matsmart-Motatos, interviewed by Joe Laszlo, VP Content, Shoptalk (May 10, 9.50–10.10 a.m.)
Jean-Marc Bellaiche, CEO, Groupe Printemps (May 10, 10.10–10.30 a.m.)
Wouter Kolk, CEO, Europe & Indonesia, Ahold Delhaize, and Selma Postma, Chief Digital Officer, Europe & Indonesia, Ahold Delhaize (May 11, 12.15–12.35 p.m.)
Stephanie Phair, Group President, Farfetch (May 11, 12.35–12.55 p.m.)

Don’t Miss the Startup Pitch Competition!

We strongly urge attendees to join the Startup Pitch competition, which will take place on May 9 at the Yellow Stage. The event will span two sessions, comprising presentations and Q&A from early-stage startups whose technologies are addressing challenges in retail. The judges and audience will rate each company, to determine Judges’ Choice and Audience Choice winners.

Deborah Weinswig, CEO and Founder of Coresight Research, will emcee the competition, in addition to participating as one of the judging panel. The other judges are Carolin Wais, Partner EMEA Ventures at Plug and Play, and Carles Ferrer Roqueta, General Partner at Nauta Capital.

Representatives from the participating innovators that will compete in the Startup Pitch are:

Dr Ahmed Zaidi, Co-Founder & CEO, Hyran Technologies
Markus Linder, Co-Founder & CEO, Inoqo
Simon Foucher, Co-Founder & CEO, Metav.rs
Rebecca Griffiths, Founder & CEO, Primis
Matthew Barrie, Co-Founder & CEO, Quiver
Sivan Baram, Co-Founder & CEO, Radd.
Tuomo Laine, Co-Founder & CEO, Rentle
Constantine Yurevich, Co-Founder & CEO, SegmentStream
Yasmin Topia, CEO, Sociate.ai
James Theuerkauf, Co-Founder & CEO, Syrup Tech

We have profiled each participating company in separate reports. Look out for our upcoming preview report on the Startup Pitch competition.

Coresight Research at Shoptalk Europe 2023

In addition to the Startup Pitch competition (see above), the Coresight Research team will participate in two sessions during the conference, the details of which we provide below.

Web3 and the Supply Chain: Blockchain, Digital Twins and More. 4.25 p.m. on May 10, 2023

Web3 (sometimes styled Web 3 or Web 3.0) technologies have existing and potential applications within and between businesses, to improve the operational efficiency and effectiveness of supply chains. Companies are already using blockchain for supply chain visibility, and are utilizing computer vision, augmented reality and connected IoT devices to create “digital twins,” virtual copies of stores or other retail infrastructure. This Shoptalk Original Content presentation will feature new insights from Coresight Research, including a brand new framework on the opportunities to utilize Web3 technologies in your supply chain.

Deborah Weinswig, CEO and Founder of Coresight Research
Ben Miller, Director of Original Content at Shoptalk

Leading-Edge Retail Innovations Outside of Europe: China, US and Beyond. 3.20 p.m. on Thursday, May 11, 2023

Retail innovation can come from anywhere, with groundbreaking technologies and new trends taking off in markets from China to the US. From autonomous stores to payment innovations to new shopping capabilities, companies everywhere are rapidly implementing technologies to cater to changing consumer preferences and deliver products faster and more conveniently. In this session, held on the Teal Stage, retail leaders from Europe and beyond will discuss their latest innovations, and compare and contrast how retail is evolving in markets outside of Europe.

Marie Driscoll, Managing Director of Beauty and Luxury at Coresight Research
Gareth Locke, Chief Growth Officer at Mytheresa
Benjamin Thompson, Head of Digital Transformation at Endeavour Drinks Group
Joaquín Mencía, Chief Innovation Officer at Chalhoub Group

This document was generated for

Reasons to Read

Each report in the Weinswig’s Weekly series reflects on a topical theme in retail. We also highlight our key research from the past week and upcoming reports to look out for, so you don’t miss out.

This week’s note, “From the Desk of Deborah Weinswig” (CEO and Founder of Coresight Research), leverages proprietary survey findings to explore the wants and needs of women aged 50+, a demographic that presents a meaningful opportunity for the US beauty and wellness industry.

Other relevant research:

The 50+ Woman: What She Needs from the Beauty and Wellness Industry, sponsored by CEW, conversation leaders in the beauty industry and community
Inclusivity in Retail: Trends from 2022, Opportunities for 2023
Inclusive Beauty: Opportunities To Reach Older Consumers
All our coverage of beauty retail
Read last week’s Weinswig’s Weekly, which revisits the subject of food waste, exploring the scale of, and potential solutions for, this problem.

Please Login to read the full report. Not a member? To access this content for free, register for a free account.

This document was generated for

Reasons to Read

The US home and home-improvement sector is a touch-and-feel industry, meaning consumers often like to hold and test goods before purchase. It is also a sector known for big-ticket, bulky items. As such, the sector often has unique customer preferences and demands.

Using proprietary survey data, we analyze the top five factors customers consider when choosing a specialist retailer in the US home and home-improvement sector. We also explore examples of specialist retailers meeting these factors, showcasing what retailers can do to meet customer expectations and preferences.

Data in this research report include:

US home and home-improvement sector size and year-over-year change for 2017 through 2027E
Proprietary survey data on what factors impact US most when choosing a home and home-improvement retailer
The drivers behind a successful home and home-improvement assortment
Supply chain investments from various companies in the sector

Companies mentioned in this report include: Floor & Decor, Home Depot, Lowe’s, Wayfair and Williams-Sonoma

Other relevant research:

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Executive Summary

Introduction

Shoptalk Europe 2023—Startup Pitch Competition: A Preview

Event Format and Judging Panel

Innovative Solutions Across Three Areas of Retail Disruption

1. Marketing and New Business Models

2. New Ways To Engage Consumers

3. Optimizing Operations and Sustainability

The Competing Innovators

Hyran Technologies

Inoqo

Metav.rs

Primis

Quiver

Radd.

Rentle

SegmentStream

Sociate.ai

Syrup Tech

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Executive Summary

Introduction

Guide to Shoptalk Europe 2023: Coresight Research Insights

Notable Sessions Across Five Major Themes

Shopper Engagement

Emerging Channels and Business Models

Store Experience

Technology

Organizational Changes

Keynotes

Don’t Miss the Startup Pitch Competition!

Coresight Research at Shoptalk Europe 2023

Web3 and the Supply Chain: Blockchain, Digital Twins and More. 4.25 p.m. on May 10, 2023

Leading-Edge Retail Innovations Outside of Europe: China, US and Beyond. 3.20 p.m. on Thursday, May 11, 2023

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