Reasons to Read

Coresight Research’s January 11 survey provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for US retail.

Our tracker questions cover the following:

  • What product categories respondents had purchased in-store and online in the past two weeks
  • Which retailers respondents had bought food and nonfood products from in the past two weeks
  • What activities respondents have done in the past two weeks and what they expect to do in the next two weeks
  • Whether respondents are currently avoiding public areas—and which types of places they are avoiding

We also present findings and trend data on shoppers’ current shopping and online spending habits—including what they are buying more and less of than pre-pandemic.

Click here to view all of our weekly survey reports.

CONTENTS

What’s the Story?

What Shoppers Are Buying and Which Retailers They Are Buying From

What Consumers Bought In-Store and Online

Retailers: Where Consumers Shopped

What Shoppers Are Doing and Where They Are Going

Consumers Get More Active, But Continue to Avoid Bars and Shopping Centers

Consumers Remain Wary of Shops and Food Services

Consumers Increasingly Avoid All Public Places

Reviewing Trend Data in Current Purchasing Behavior

What Consumers Are Currently Buying More Of and Less Of

Fewer Consumers Report Switching Spending Online

What Consumers Are Currently Buying More Of Online

What We Think

Methodology

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Reasons to Read

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Complementing our monthly reports, the Coresight Research US Retail Sales Databank brings together retail sales data to help you understand the scale and trajectory of US retail.

In this report, we assess US retail traffic in December 2020, covering the following:

  • Weekly shopper traffic trends
  • Traffic by retailer vertical
  • Regional traffic trends
  • Traffic by retailer location type

 

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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” discusses the prospects for private labels in apparel retail, following the acquisition of Jaeger by Marks & Spencer in the UK.

Each report also includes recent retail and technology headlines from Asia, Europe and the US.

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Reasons to Read

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), is taking place virtually over six days between January 12 and 22.

The Coresight Research team presents our 10 key insights from day three of the event, which focused on the importance of understanding consumers, many of whom have changed their behaviors over the course of the pandemic. The benefits of integrating technology across all retail operations, from supply chain to stores, emerged as another key theme.

Read our insights from day one and day two of NRF 2021.

Coresight Research CEO and Founder Deborah Weinswig also hosted a session on day four of NRF 2021 with location data analytics startup Placer.ai. Click here to read highlights from the session.

Look out for our separate reports presenting key takeaways from the rest of the event.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

NRF 2021 Day Three: 10 Key Insights

  1. China’s New Luxury Consumer Is Young, Discerning and Spending
  2. Digital Capabilities Expand as Retailers Adapt to a Digital-First Home Consumer
  3. Five Segments of Home Shoppers: “The Creative” Spends Most
  4. Consumers Continue To Change the Way They Think and Shop
  5. Easily Accessible, Real-Time Data Is Necessary To Adapt to a Volatile Retail World
  6. Retention of Pandemic-Driven Changed Behaviors Will Vary by Demographic
  7. The New Consumer Will Expect a Streamlined, Omnichannel Retail Experience
  8. Capturing Data at Brick-and-Mortar Stores Helps Retailers Understand the Consumer Journey
  9. Supply Chain Technology Helps Exceed Customer Expectations in Food Service
  10. Labor Management Can Be Optimized Through Technology Solutions

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Reasons to Read

On January 14, 2021, Coresight Research participated in the “Retail’s Big Show” webinar series at NRF 2021 to introduce our retail trend predictions for China’s e-commerce market in 2021. We expect 2021 to be a year full of innovation in China’s e-commerce market, with the Covid-19 pandemic having significantly altered the nature of how consumers engage with brands and make purchases.

In this presentation, we present the 10 key trends and discuss how brands and retailers that are targeting the China market could capitalize on the changes we expect to see over the course of the year. These trends cover livestreaming, shopping festivals, group buying, New Retail and more.

Click here to read the associated report, which explores each China e-commerce trend in more detail.

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • A week-by-week comparison of store openings and closures in the US and UK year to date in 2021
  • What is happening in retail in the US and UK this week, including non-store-closure news
  • Year-to-date 2021 major US and UK store openings and closures
  • 2020 total US and UK store openings and closures
  • Year-to-date 2021 and full-year 2020 major retail bankruptcies in the US and the UK

This week, there are highlights from Amazon, Bed Bath & Beyond, Family Video, IKEA and Loves Furniture in the US and B&M, Debenhams and Marks & Spencer in the UK. We also discuss quarterly store opening and closure settlements following the release of quarterly company filings this week.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly report, the Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2021 year to date, filterable by sector and year. Click here to view.

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Reasons to Read

CES 2021, an event held by the Consumer Technology Association, took place on January 11–14. The Coresight Research team presents our key insights from day three of the virtual event, which covered a number of technologies: 5G, robotics, fintech, contactless shopping, cloud computing and AI. It featured keynote addresses from Microsoft, on the promise and perils of technology, and Walmart, covering the use of technology to improve its business, its omnichannel approach to healthcare and the company’s efforts to improve inclusion and equality.

We also offer our closing thoughts on the digital event as a whole.

Read our insights from day one and day two of CES 2021.

Coresight Research CEO and Founder Deborah Weinswig also presented on day two of CES 2021 and hosted fireside chats with leaders from Dick’s Sporting Goods and Alibaba Group. Click here to read highlights from the session.

Click here to read more Coresight Research coverage of consumer technology.

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CONTENTS

CES 2021: Closing Thoughts

CES Day Three: 10 Key Insights

  1. Technology Presents Promise and Perils—Humans Must Decide Its Uses
  2. There Are Areas for Future Improvement of Technology in the Supply Chain
  3. An Omnichannel Approach to Healthcare Is Emerging
  4. Walmart Reconfigures Its Business To Achieve Racial Equity
  5. Many of the Most Compelling Applications of 5G Are Yet To Be Imagined
  6. Consumers Are Rapidly Embracing Fintech and E-Banking This Year
  7. Robots Take On New Tasks and Offer Cheaper, More Sustainable Delivery
  8. Contactless Payment Gains Traction and Enhances the Shopping Journey
  9. The Cloud Enables Enterprises To Perform Rapid Testing and Experimentation
  10. Inclusive Input Leads to Inclusive Output with AI

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Reasons to Read

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), is taking place virtually over six days between January 12 and 22.

The Coresight Research team presents our 10 key insights from day two of the event, which focused on how retailers can benefit from using data, artificial intelligence and voice commerce to appeal to consumers in the new environment. Sustainability and social responsibility also emerged as key themes.

Click here to read our insights from the first day of NRF 2021, which focused on new digital strategies, the importance of an agile supply chain and the growing value of loyalty programs amid the Covid-19 pandemic.

Look out for our separate reports presenting key takeaways from the rest of the event.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

NRF 2021 Day Two: 10 Key Insights

  1. Retailers Can Leverage the “Data Explosion” To Enhance Customer Experiences and Loyalty
  2. Partnerships Can Take Retailers to the Next Level
  3. Data Analytics Provides Valuable Insights for Customer Engagement and Retention
  4. Voice Commerce Is Likely To Continue To See Strong Growth
  5. A Focus on Sustainability Is Table Stakes
  6. Social Responsibility Has To Be a Strategy, Not a Response
  7. To Lead Effectively, Retail Executives Must Work with Experts and Embrace Innovation
  8. AI Is an Essential Component of the Modern Store
  9. Keeping Employees Connected and Safe Drives an Effective Workforce
  10. Reflecting the Demographics of the New Consumer in the Workforce Is a Necessity

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Reasons to Read

On January 14, 2021, John Harmon, Senior Analyst at Coresight Research, presented a wrap-up of the 2020 US holiday shopping season.

In this presentation, we cover the following:

  • Retail wrap-up—including an analysis of macro indicators, US retail sales, store closures and openings, e-commerce growth, physical store traffic and consumer behavior
  • Business weather impacts—including October 2020–January 2021 regional trends and weather-driven product demand expectations

Evan Gold, EVP of Global Partnerships at Planalytics also presented weather-driven insights for the quarter.

Click here to read Coresight Research coverage of US holiday retail.

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Reasons to Read

In the first report in our E-Commerce Outlook series, we provide an overview of e-commerce development in the US apparel and footwear sector as well as our analysis of post-crisis expectations.

For more insights on the US apparel market, click here to read our report on digitally native DTC (direct-to-consumer) apparel and footwear brands.

CONTENTS

What’s the Story?

E-Commerce Performance and Outlook

Online Market Drivers

Competitive Landscape

E-Commerce Innovators

Themes We Are Watching

What We Think

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Reasons to Read

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), has moved online for the first time, taking place entirely virtually over six days, from January 12 to 22.

The Coresight Research team presents our 10 key insights from day one of the event, which focused on new digital strategies, the importance of an agile supply chain and the growing value of loyalty programs amid the Covid-19 pandemic.

Look out for our separate reports presenting key takeaways from the rest of the event.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

NRF 2021 Day One: 10 Key Insights

  1. Retailers Must Adapt to Pandemic-Driven Changes in Consumer Spending
  2. Surging Digital Channels Will Retain Importance Post Crisis
  3. Streamlined Inventory Management Systems Are Key to Omnichannel Success
  4. Supply Chain Will Be One of the Top Three Retail Areas of Change, According to Google
  5. Drugstores Empowered by Technology Will Continue To Play a Vital Role in Crisis Response
  6. Consumer Spending Shifts Emphasize Value of Loyalty Programs for Retailers
  7. Consumers Expect Every Interaction To Be Personal
  8. AI and ML Are Helping To Transform Grocery Retail
  9. Technology Is the Backbone of the Store
  10. The Role of the Store Associate Is Changing

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Reasons to Read

CES 2021, an event held by the Consumer Technology Association, is taking place on January 11–14. The Coresight Research team presents our key insights from day two of the virtual event, which focused on initiatives launched, and progress made, by technology companies to benefit society in light of the Covid-19 pandemic, as well as video gaming as a driver of technology. Sustainability, diversity and inclusion also emerged as key themes.

Coresight Research CEO and Founder Deborah Weinswig also presented on day two of CES 2021 and hosted fireside chats with leaders from Dick’s Sporting Goods and Alibaba Group. Click here to read highlights from the session.

Click here to read our insights from day one of CES 2021.

Click here to read more Coresight Research coverage of consumer technology.

This report is available for free and can be accessed by registering for a free account.

CONTENTS

CES Day Two: 10 Key Insights

  1. The Tech Industry Provides Substantial Resources for Covid-19 Vaccine Development
  2. Companies Leverage Manufacturing Capacity To Produce PPE amid Covid-19
  3. Processor-PC Maker Partnerships Drive Innovation in Computing and Gaming
  4. Computer Gaming Is a Major Part of Many Consumers’ Everyday Lives
  5. Companies’ Efforts in Diversity and Inclusion Should Focus on Talent Retention
  6. The Future of Vehicles: All-Electric Offers Sustainability, Quality of Life and Safety
  7. The Future of Retailing Is To Agnostically Meet Consumers Wherever They Are
  8. Companies Can Achieve Inclusion via Suppliers, Startups and Employees in Other Geographies
  9. Consumer-Electronics Vendors Improve Supply Chain Resiliency
  10. AI Offers Massive Scale and Power, but Presents Challenges in Use and Data Bias

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Reasons to Read

The Covid-19 pandemic has created huge opportunity for retailers in the virtual space due to a widespread consumer shift to e-commerce. However, with increased order volumes, online apparel retailers continue to grapple with the negative impact of returns. Virtual try-on technologies can help these retailers to reduce returns.

In this report, we discuss the key trends impacting the virtual try-on market, covering the following:

  • E-commerce growth
  • The use of social media as part of the shopping journey
  • The cost of returns for retailers
  • The impulsive and impatient nature of consumers
  • The rise of virtual stores

We will also explore a solution for online apparel retailers offered by virtual try-on solution provider SeeItFit, which helps brands and retailers to enhance the overall customer experience online—reducing returns and increasing conversion.

This free report is sponsored by SeeItFit. Non-subscribers can access the report by completing the form on this page.

This report forms part of our Innovator Intelligence series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain.

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We present Three Things You Need To Know on Strategies for International Brands and Retailers To Capitalize on Chinese New Year. Find the full report here.

Three-Things-You-Need-To-Know-Chinese-New-Year