Reasons to Read

Amazon held its sixth annual Prime Day shopping festival in the US on October 13–14, having postponed it from July due to the Covid-19 pandemic. In this report, we present insights from the 48-hour 2020 event, which offered promotions in multiple retail categories—including Amazon devices, electronics and grocery—and saw the e-commerce platform feature livestreaming sessions to promote deals in real time.

We also outline the selected major US retailers that offered deals alongside Amazon’s event this year.

Click here to read further Coresight Research coverage of Amazon Prime Day, including from past years.

Click here to read all of Coresight Research’s coverage of US holiday retail.

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Reasons to Read

3D printing is an emerging technology that brands and retailers are increasingly incorporating into their manufacturing processes. We discuss ways to leverage 3D technology to optimize their retail supply chains, including:

  • A detailed look at 3D printing technology and the steps involved to create a product
  • The four ways to best utilize 3D printing and the benefits of this technology—including increased efficiency and sustainability
  • An overview of select 3D printing vendors, their revenue and the technology and services they provide
  • Use cases for 3D printing in the apparel, cosmetics, footwear, furniture and jewelry markets—including retailers Adidas, IKEA and Neutrogena
  • The limitations that have held mainstream retailers back from consistent or large-scale use of 3D printing in manufacturing
  • Implications for brands, retailers and technology vendors

To read more about technology in retail supply chains, click here to read the latest report in our Reshaping Supply Chains for the 2020s report.

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Reasons to Read

We provide our first estimates for the US retail outlook for holiday 2020. This free report covers the following key content:

  • Our estimates for total retail sales growth—and discussion of demand by category and sector, as well as our expectations for online sales
  • Five factors supporting our estimates—including food retail demand, a switch from services to products, and earlier holiday shopping in October
  • Three wildcards that could have hard-to-predict impacts on holiday spending—including the November election outcome and store capacity issues
  • Implications for brands and retailers

Click here to read all Coresight Research coverage of US holiday retail.

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We present Three Things You Need To Know on US Apparel Retail: Post-Crisis Outlook—Fall 2020 Update. Find the full report here.

 

Reasons to Read

China’s National Day holiday ran from October 1 through October 8 this year. In this report, we discuss data and offer insights into consumption patterns and behaviors among Chinese tourists during Golden Week 2020 across the following key topics:

  • Travel revenue
  • Sales of retail goods and dining
  • Spending in discretionary categories
  • Food-service revenue
  • Travel to Macau
  • Duty-free shopping

Click here to read our Global Tourism report about the pivot of China’s travelers to domestic tourism, based on key findings from a Coresight Research proprietary survey.

Click here to view Coresight Research’s ongoing coverage of the coronavirus crisis.

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Reasons to Read

In this Market Outlook, we explore the US drugstore retail sector and its future outlook. We consider the competitive landscape, market innovators and disruptors, and the impact of the coronavirus pandemic on market growth and online sales. We also discuss key themes in the market, including:

  • Store openings from CVS, Walgreens and Walmart—including health-care concepts and services offered
  • The rise in telehealth adoption amid the pandemic, with insights from key drugstore retailers and breakdowns on the most common use cases for telehealth
  • Spikes in e-commerce growth and digital initiatives among pharmacy and drugstore retailers

This report includes from innovators and disruptors in the market—including Alto Pharmacy, Blink Health, Capsule, NorRx and PillPack by Amazon Pharmacy.

Click here to read more Coresight Research Market Outlooks and Post-Crisis Outlooks for other retail sectors.

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Reasons to Read

The Big Billion Days sale will take place on October 16–21 this year. We explore a preview of key features of this year’s Big Billion Days shopping festival, including:

  • New features for this year’s event, such as pre-booking and early access for Flipkart Plus members
  • Gamification of the shopping experience and offers designed to draw shoppers into the event
  • Upcoming events hosted by other retailers
  • Implications for brands, retailers and technology vendors

Click here to read more Coresight Research coverage of the upcoming Big Billion Days shopping event.

Click here to read more about the retail industry in India in our recent Retail Tech Landscape. Learn more about subscriptions here.

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Reasons to Read

This report is part of our 12 Weeks of Holidays series, in which we present key data, trends and observations as we count down to the peak holiday season.

We discuss the issues regarding last-mile shipping for the holiday season this year, with a focus on:

  • Shipping capacity volumes for the big three carriers in the US—FedEx, UPS and the USPS
  • Holiday surcharges, including the duration and per-package fees levied by FedEx, UPS and the USPS
  • Amazon’s move toward bringing delivery in-house
  • Implications for brands, retailers and technology vendors

Click here to read the previous report in the 12 Weeks of Holidays series, which discusses the “festivalization” of holiday retail.

Click here to read all Coresight Research coverage of US holiday retail.

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Reasons to Read

We explore the continued impacts of the Covid-19 crisis on the US apparel retail sector and present an outlook for the remainder of 2020 and into 2021

This Post-Crisis Outlook covers the following key topics:

  • Our estimates for 2020, including consumer spending on clothing and clothing and footwear specialty retailers’ sector sales
  • An outlook for 2021—including the expected drivers of demand
  • What retailers have said about the upcoming holiday season
  • Select retailers’ expansion of their digital presence
  • Inventory management and the importance of a resilient supply chain
  • The adoption of new selling models—such as livestreaming
  • Modification of lease conditions
  • Key market trends—including technological innovation, automation and demand for activewear
  • Commentary from select US apparel brands and retailers—including American Eagle Outfitters, Gap Inc. and NIKE
  • Bankruptcies and store closures in 2020
  • How direct-to-consumer brands are positioned in a post-crisis environment
  • Factors impacting the apparel sector’s resilience

Click here to read the previous US Apparel Retail: Post-Crisis Outlook report, published in June.

Click here to read more Coresight Research Market Outlooks and Post-Crisis Outlooks for other retail sectors.

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We present Three Things You Need To Know on Holiday 2020—US Retail and Logistics Firms Boost Staff Numbers for an Online Holiday Season. Find the full report here.

Reasons to Read

With one month to go until Singles’ Day 2020, we explore the different plans made by Chinese platforms, including e-commerce and short video platforms, for this year’s event.

We discuss the following key topics:

  • Rules and application windows set by Alibaba for brands and retailers, reflecting the new timeline for Singles’ Day 2020.
  • Timelines for the events for participating platforms, including JD.com, Suning, Kuaishou and Douyin.
  • The types of promotions and incentives planned for consumers, as well as logistical, technical and financial support provided for brands and retailers to optimize traffic and drive sales.

Click here to read the previous report in our countdown to Singles’ Day, which discusses how brands and retailers can use Alibaba’s marketing tools to increase brand or product exposure and drive traffic to their Tmall and Taobao stores.

Click here to read more about Singles’ Day 2020 as we count down to the event, as well as further Coresight Research coverage of past Singles’ Day events.

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Reasons to Read

This report provides select findings from Coresight Research’s October 6 survey of US consumers on their behaviors and expectations, with a focus on implications for retailers. This week, we discuss volatility in consumer behavior across retail and food service.

This report is available for free and can be accessed by registering for a free account. We highlight selected findings from our weekly survey across three key topics:

  1. Which retail shopping festivals consumers expect to participate in out of the four events held by different retailers in October
  2. Whether respondents expect to buy or browse during the upcoming shopping festivals
  3. Whether respondents are currently avoiding public places, including shopping centers and malls

Our full report is available to premium subscribers and includes further findings:

  • A full list of the public areas or travel that consumers are avoiding
  • A full list of the activities that respondents have done in the past two weeks and what they expect to do in the next two weeks
  • Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories

Our latest research provides an update to our previous reports, which were based on surveys undertaken on September 29September 22September 15September 9September 2August 26August 19August 12August 5July 29July 22July 15July 8July 1June 24June 17,June 10June 3May 27May 20May 13May 6April 29April 22April 15April 8April 1March 25 and March 17–18.

In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here.

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Reasons to Read

Coresight Research’s October 6 survey provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for US retail.

This week, we discuss consumer intent to purchase or browse promotions in the four upcoming shopping festivals in October and the most popular categories for intended purchases. We also discuss consumer behavior across retail and grocery, including findings around consumers’ avoidance of public places, as well as what activities they expect to do in the next two weeks, with survey findings covering the following:

  • What activities respondents have done in the past two weeks and what they expect to do in the next two weeks
  • Whether respondents are currently avoiding public areas or travel—and which types of places or travel they are avoiding
  • Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products
  • Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories

The findings provide an update to our previous reports, which were based on surveys undertaken on September 29, September 22September 15September 9September 2August 26August 19August 12August 5July 29July 22July 15July 8July 1June 24June 17June 10June 3May 27May 20May 13May 6April 29April 22April 15April 8April 1March 25 and March 17–18.

If you do not have a premium subscription, you can access select findings in a complimentary abridged report.

In addition to this survey, click here to view additional coverage of the coronavirus outbreak.

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Reasons to Read

Part of our Holiday 2020 series, this report outlines key developments related to holiday hiring in US retail. We discuss the following:

  • Multiyear trends in seasonal hiring by major retail and logistics firms, including hiring numbers announced so far for 2020.
  • Early signs are that major US retailers will hire similar or fewer numbers of seasonal employees compared to last year.
  • Among retailers that have announced hiring plans against the uncertain background of the pandemic, hiring is mainly aimed at bolstering workforces to cater for a huge anticipated surge in e-commerce activity.
  • Hiring in allied sectors, such as shipping and logistics, is expected to broad offsetting reduced demand in parts of traditional retail, in light of coronavirus-related retail bankruptcies, sales declines and shifts toward online shopping.

Our US Holiday Retail 2020 Databank includes regularly updated data on holiday hiring by major US retailers and logistics firms—click here to access the Databank.

Click here to read Coresight Research’s coverage of US holiday retail for the 2020 season. To gain key retail insights for holiday hiring in 2019, read last year’s report here.

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QUESTION OF THE WEEK: Which Is the Most Used “Buy Now Pay Later” Service Provider in the US?

Afterpay is the most used Buy Now Pay Later (BNPL) service provider in the US, according to Coresight Research’s recent survey. Almost 25% of BNPL users had used Afterpay in the past 12 months. Additionally, response levels suggest that the average BNPL shopper uses more than one BNPL service.