We present Three Things You Need To Know on Autonomous Retail in China: Opportunities for Brands. Find the full report here.

Reasons to Read

Coresight Research’s September 9 survey provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for US retail.

This week, we discuss our survey findings on consumers’ current and expected behaviors, as well as regular weekly questions on spending and shopping, covering the following:

  • Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products
  • What activities respondents have done in the past two weeks and what they expect to do in the next two weeks
  • Whether respondents are currently avoiding public areas or travel—and which types of places or travel they are avoiding
  • Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories

The findings provide an update to our previous reports, which were based on surveys undertaken on September 2, August 26, August 19, August 12, August 5, July 29, July 22, July 15, July 8, July 1, June 24, June 17, June 10, June 3, May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18.

If you do not have a premium subscription, you can access select findings in a complimentary abridged report.

In addition to this survey, click here to view additional coverage of the coronavirus outbreak.

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Reasons to Read

This report provides select findings from Coresight Research’s September 9 survey of US consumers on their behaviors and expectations, with a focus on implications for retailers. This week, we asked consumers about their attitudes toward online grocery shopping.

This report is available for free and can be accessed by registering for a free account. We highlight selected findings from our weekly survey across three key topics:

1. What spending-related activities respondents have done in the past two weeks

2. Whether consumers are spending more across discretionary categories

3. Whether respondents are currently avoiding shopping centers and malls

Our full report is available to premium subscribers and includes further findings:

A full list of what activities respondents have done in the past two weeks and what they expect to do in the next two weeks

A full list of the public areas or travel that consumers are avoiding

Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products

Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories

Our latest research provides an update to our previous reports, which were based on surveys undertaken on September 2, August 26, August 19, August 12, August 5, July 29, July 22, July 15, July 8, July 1, June 24, June 17, June 10, June 3, May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18.

In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here.

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QUESTION OF THE WEEK: What Are US Consumers’ Travel Expectations for the Remainder of 2020?

Half of all respondents in a July 2020 Coresight Research US survey said that they do not expect to travel at all for leisure for the remainder of 2020. Only around 13% expect to travel abroad.

Reasons to Read

Our weekly Earnings Insights reports feature highlights from recent management commentary at major US retailers within our Coresight 100 coverage list, as they report second-quarter 2020 earnings. We condense what retail companies are reporting regarding the following key content, with a focus on the impact of the coronavirus crisis:

  • Management commentary on demand trends in the second quarter (where reported)—including comparable sales growth, details on consumer demand by category or channel and qualitative insights
  • The strength of e-commerce following temporary store closures
  • Details on the performance of reopened stores, where these have been provided
  • The outlook for demand, as reflected in revenue guidance or more qualitative commentary on the shape or strength of demand—helping to build a picture of a potential US retail recovery in consumer demand

This week, there are highlights from companies that reported in the week ended September 13, including American Eagle Outfitters, Casey’s General Stores and Kroger.

This is the final report in the second-quarter Earnings Insights series. As such, we also summarize the performance of retailers reported in the prior weeks.

Read the Earnings Insight 2Q20, Week 5 report here.

Click here to read our wrap-up report for first-quarter 2020 earnings.

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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” discusses shifts in the holiday-season shopping period, with retailers launching promotions as early as October.

Each report also includes recent retail and technology headlines from Asia, Europe and the US.

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • A week-by-week comparison of store openings and closures in the US and UK year to date in 2020
  • What is happening in retail in the US and UK this week
  • Year-to-date 2020 major US and UK store openings and closures
  • 2020 major US retail bankruptcies
  • New non-store-closure news

This week, there are highlights from Dick’s Sporting Goods and Macy’s in the US and The Co-op and Jigsaw in the UK. We also discuss quarterly store opening and closure settlements following the release of quarterly company filings this week.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2020 year to date, filterable by sector and year. Click here to view.

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Reasons to Read

In China, alternative retail formats are becoming more desirable for brands and retailers to meet consumer demand for safety and convenience in the wake of the coronavirus crisis. In this report, we discuss the rise of “autonomous retail,” our term for a labor-light, technology-heavy retail segment that encompasses unstaffed stores, vending machines and unstaffed shelves.

We present insights into the accelerated development of the unstaffed retail business in China due to Covid-19. We explore the features, typical locations, size, initial setup costs, advantages and disadvantages of the three autonomous retail formats in China, with examples of operators in each space:

  1. Unstaffed stores—F5 Future Store, Bianlifeng
  2. Vending machines—Maker Store, JD.com
  3. Unstaffed shelves—Bianligou by MissFresh

This report covers technologies such as RFID, robotics, QR codes and self-checkout.

To read related content, see our previous report on unstaffed stores and our recent Retail Reimagined report on contact-light retail.

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We present Three Things You Need To Know on Global Tourism: How Covid-19 Has Impacted the US Travel Sector. Find the full report here.

Reasons to Read

With two months to go until Singles’ Day 2020, we explore how brands and retailers can use Alibaba’s marketing tools to increase brand or product exposure and drive traffic to their Tmall and Taobao stores.

We discuss the following key topics:

  • The extended timeline for Alibaba’s Singles’ Day 2020
  • Five key digital marketing tools offered by Alibaba—including use examples of merchants that have used them to drive traffic
  • Implications for brands and retailers

This report includes highlights around livestreaming, artificial intelligence technology and gamification.

Click here to read the previous report in our countdown to Singles’ Day, which discusses how brands and retailers can use Weitao, Alibaba’s built-in social feed for Tmall and Taobao, to prepare for China’s biggest e-commerce festival.

Click here to read more about Singles’ Day 2020 as we count down to the event, as well as further Coresight Research coverage of past Singles’ Day events.

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Reasons to Read

Coresight 100 is our focus list of retailers, brand owners and retail-related firms, spanning Asia, Europe and the US. We profile each company, covering the following content:

  • Countries of operation and key product categories
  • Annual metrics—including revenues, operating margin and global store numbers
  • Our insights into the company’s operations, including consideration of headwinds and tailwinds
  • Business strategy
  • Recent company developments
  • The company’s current management team

Click here to see our full Coresight 100 list and related reports.

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Executive Summary

  • The New Consumer
  • Key Trends and What They Mean for the Future of Retail
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Reasons to Read

The coronavirus pandemic has resulted in the shift of significant additional sales to the online channel this year, and retailers have had to pivot and accelerate their adoption of e-commerce.

In this report, we discuss how retailers are rethinking their brick-and-mortar store presence over the longer term, covering the following key topics:

  • The refocus by retailers and brand owners to e-commerce—with examples of this shift from Best Buy, Bed Bath & Beyond, Estée Lauder and Microsoft
  • The changing role of the physical store as part of omnichannel fulfillment—including the adoption of BOPIS and curbside pickup as well as conversion to dark stores
  • Implications for retailers and real estate firms of the shift to e-commerce at the expense of stores

Another result of the “mask economy” due to Covid-19 is that US retailers are refocusing on product over experiences—a reversal of the previous trend toward experiential retail. Click here to read our separate report on this topic.

Click here to read our US Store Closures 2020 Outlook.

Click here to read Coresight Research’s ongoing coverage of the coronavirus pandemic, and visit our Coronavirus Tracker for more information on temporary store closures and key developments.

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We present Three Things You Need To Know on Opportunities in the US Women’s Plus-Size Apparel Market. Find the full report here.

Reasons to Read

On August 25, 2020, Coresight Research hosted Michael Brackett, CEO and Founder of data analytics provider Centricity, to discuss how data-driven insights can inform more efficient inventory planning and product development.

We present key insights from the webinar:

  • Backwards-looking sales data and subjective insights are not enough to drive efficient R&D.
  • Centricity captures consumer sentiment data to create actionable insights for retailers.

Click here to view the video recording of this webinar.

To register for future Coresight Research webinars, please click here.

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