Event CoverageOpen for Business with Chris Baldwin, BJ’s Wholesale Club: Empathy and Personalization in Club-Store Retail Coresight Research July 17, 2020 Reasons to ReadPart of the Coresight Research Open for Business webinar series, we present the transcript from our conversation with Chris Baldwin, Chairman of BJ’s Wholesale Club, on June 17, 2020. As business leaders are managing their companies through the coronavirus crisis, we are working to stay engaged with, and facilitate an open dialogue for, companies of all sizes. This webinar covered the following key topics: The response of BJ’s to the Covid-19 pandemic—with Baldwin highlighting the importance of empathy in the current environment The evolution of personalization and assortment localization The changing supply chain—including the working relationships between BJ’s and its suppliers Shifts in consumer demand for alternate categories and delivery services The market positioning of BJ’s as a club retailer Click here to watch the video recording of this webinar. To register for future Coresight Conversations webinars, please click here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Earnings Insights 4Q24, Week 7: Costco, Inditex and Puma Lead with Solid Fourth-Quarter GrowthThree Data Points We’re Watching This Week, Week 8Five Ways AI Is Being Used in Grocery and Mass Retailing—and What’s NextConfidence and Couture—Consumer Sentiment Ticks Up, Gucci Leads in Luxury: US Consumer Survey Insights
Three Things You Need To Know: The Health of the US Small Domestic Appliances Market—Favorable Consumer Trends amid Covid-19 Coresight Research July 16, 2020 We present Three Things You Need To Know on The Health of the US Small Domestic Appliances Market: Favorable Consumer Trends amid Covid-19. Find the full report here. This document was generated for Other research you may be interested in:Financial Sentiment Improves; Plus, Online Shopping in Focus: US Consumer Survey InsightsWeekly US and UK Store Openings and Closures Tracker 2025, Week 3: Joann Files for Bankruptcy Again as US Closures Cross 2,000Tariffs + Consumer Sentiment: A Timeline, 2025—Data GraphicUS Drugstore and Pharmacy Retailing: Market Forecast and Competitive Landscape—The Pharmacy Shakeout
Insight ReportAmazon Prime Day 2020: Expected October Timing To Draw Forward Holiday Spending Coresight Research July 16, 2020 Reasons to ReadAmazon is seemingly postponing its Prime Day shopping holiday this year, from July to the fall. We present our expectations for the 2020 event and the impact of its postponement on the back-to-school and holiday shopping seasons, based on a proprietary survey of US consumers. This report also includes the following key content: The features and challenges of Prime Day over the years, and highlights from the 2019 event Our estimates for sales by Amazon on past Prime Days and our estimate for 2020 Our Prime Day 2020 outlook—considering three potential tailwinds Click here to read further Coresight Research coverage of Amazon Prime Day, including from past years. And click here to read all of Coresight Research’s coverage of US holiday retail. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:March 2025 US Retail Sales: Retail Sales Rebound Amid Tariff ConcernsCEO Brief: Intelligent Inventory—Achieving Inventory ExcellenceUS Retail—Real Estate Insights: Embracing Small Store Formats, Immersive Experiences and Emerging TechnologiesBreathing Space for US Retailers and Brands: US Tariffs Paused for 90 Days But Hiked Further for China
Event CoverageOpen for Business with Brad Santanna, The Hershey Company: Digital Signals and Omnichannel Consumer Engagement Coresight Research July 16, 2020 Reasons to ReadPart of the Coresight Research & Blue Yonder Open for Business webinar series, we present the transcript from our conversation with Brad Santanna, Head of E-Commerce Sales at The Hershey Company, on July 1, 2020. As business leaders are managing their companies through the coronavirus crisis, we are working to stay engaged with, and facilitate an open dialogue for, companies of all sizes. This webinar offered insights into retail challenges and technology solutions in the context of the coronavirus pandemic and beyond. The discussion covered the following key topics: Changes in retailer and supplier relationships—with Santanna emphasizing collaboration as critical Retailer media strategies across the shopper journey The integration of digital signals into a consumer research plan—to identify consumer behaviors and opportunities E-commerce penetration A Q&A session also prompted conversation around omnichannel consumer engagement and the future of sales channels, including DTC—with Santanna sharing his advice on the unique value proposition. Click here to watch the video recording of this webinar. To register for future Coresight Conversations webinars, please click here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:The Beauty Conversion Architecture: From Discovery to Purchase—Powering Beauty Companies’ Growth in 2025 and BeyondAnalyst Corner: Five Key Insights from US Black Friday 2025 and What They Mean for the Rest of Holiday 2025, with Anand KumarWeekly US and UK Store Openings and Closures Tracker 2025, Week 6: Bargain Hunt and Liberated Brands To Close About 200 StoresIndia’s Maha Kumbh Mela 2025: How Convenience, Technology and Sustainability Powered a Multibillion-Dollar Festival
Flash ReportInnovation in Retail Supply Chains: The Rise of Alternative Models Coresight Research July 16, 2020 Reasons to ReadWritten by entrepreneur Jacqueline Ros Amable, a contributor to Coresight Research, this report highlights four examples of startups that are challenging the status quo by introducing alternative supply-chain models, such as by leveraging localized manufacturing or eco-friendly products. For more about the technologies and trends that are enabling the evolution of the supply chain, read Coresight Research’s Reshaping Supply Chains for the 2020s series, which includes discussion of the consumerization and digitalization of product design and demand forecasting. This report is available for free and can be accessed by registering for a free account. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Retail-Tech Landscape: MarTechThree Data Points We’re Watching This Week, Week 34: US Retail Sales OutlookAnalyst Corner: Holiday Spirit, Bigger Budgets: US Consumers’ Plans for the Fourth of July, Labor Day and the Holiday Season, with Aditya KaushikWeekly US Store Openings and Closures Tracker 2025, Week 48: American Signature, Bed Bath & Beyond and Saks To Close Stores
Three Things You Need To Know: US Survey Update—Covid-19 To Reshape Back-to-School Shopping Coresight Research July 15, 2020 We present Three Things You Need To Know on US Survey Update—Covid-19 To Reshape Back-to-School Shopping. Find the full report here. This document was generated for Other research you may be interested in:RetailTech: Three Technologies Landlords Can Use to Take Malls to the Next LevelThree Data Points We’re Watching This Week, Week 11: US CPG E-Commerce LatestWeekly US Store Openings and Closures Tracker 2025, Week 19: Rite Aid Files for Bankruptcy—AgainWeekly UK Store Openings and Closures Tracker 2025, Week 17: Sainsbury’s To Open 40 Stores
Insight Report2020 Tax Tracker, Week 23: Total Tax Returns Down Only 2% as Deadline Draws Closer Coresight Research July 15, 2020 Reasons to ReadEach year, the IRS reports tax return filings and refunds on a weekly basis, starting at the end of January until the April 15 deadline. This year, due to Covid-19, the US Department of the Treasury extended the deadline to file (and more importantly, to pay) July 15. In this report, we look at what happened in the 23rd week of the 2020 tax filing season, including: How the extended deadline has affected filings and refunds so far. The impact of the coronavirus shutdown on IRS operations. The current status of returns filed, processed and refunds issued. Read the 2020 Tax Tracker for week 22 here. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Analyst Corner: Constrained Consumers Could Soon “Get to the Goods” Again—Evolving In-Store Loss Prevention, with John HarmonSNAP Policy Changes and Funding Cuts: Impact on RetailersRetail Trends and Shopper Traffic Update, Q4: Early Findings & Strategic OutlookEarnings Insights 4Q24, Week 1: Levi Strauss, P&G, Walgreens and Others Post Sales Growth, While Burberry and Kimberly-Clark Report Declines
Flash ReportRetail 2020: 10 Retail-Tech Startup Trends— Post-Crisis Update Coresight Research July 15, 2020 Reasons to ReadWe update our 10 retail-tech startup trends for the remainder of 2020 and into 2021. We have identified five new trends and updated our top five existing trends in the wake of the coronavirus crisis. In this report, we discuss a number of themes, including the following: How demand for contact-light retail will drive omnichannel fulfillment options and cashierless store experiences The impacts of the Covid-19 crisis on the importance of demand forecasting The shift to experiential e-commerce, powered by augmented reality Inventory management—including the use of artificial intelligence and machine learning Last-mile delivery—leveraging autonomous robots The consumerization of health care and sustainability as priorities for retailers This report is available for free and can be accessed by registering for a free account. Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2025, Week 26: River Island To Close 30+ StoresAnalyst Corner: Understand Who Shops Where in US Retail, with John MercerUS Retail Sales Outlook: Retail Sales Projections Moderate for the Holiday QuarterBlack Friday 2025 Around the World: Global Retail Observations
Event PresentationRetail and Fashion Retail Update Coresight Research July 14, 2020 Reasons to ReadOn July 14, 2020, Marie Driscoll, Managing Director of Luxury and Fashion at Coresight Research presented Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Three Months to Singles’ Day 2025: Simplified Promotions, Government Support and Payment Ecosystem Convergence To Fuel GrowthThe CORE 3.0 Framework for Artificial Intelligence in RetailRolling Metric Declines This Week: Weekly US Consumer Sentiment, Week 34, 2025—InfographicAnalyst Corner—Key Tech Themes at CES 2025 and NRF 2025, with John Harmon
Insight ReportInsights from China: China’s Booming Pet Economy Coresight Research July 14, 2020 Reasons to ReadThe rising popularity of raising pets in China is fueling the growth of the Chinese pet economy. We look at key drivers in China’s pet-related market and the increasing demand for premium and smart pet-care products. In doing so, we explore the following topics: The significant growth of China’s pet economy in recent years Key drivers of the pet products and services market—covering consumer demographics and the increasing penetration of e-commerce Trends in product demand and the emergence of a new array of pet-related business Implications for brands and retailers Click here to read the previous report in the Insights from China series, which explored how brands and retailers can leverage short-video platforms Douyin and Kuaishou as part of their digital marketing strategies. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:What Can Retailers Learn from Shein and Temu?: Premium Subscriber Call, February 2025Inflation Up, Sentiment Down: Alarm Bells for the US Consumer Economy?Weekly US Store Openings and Closures Tracker 2025, Week 14: Urban Outfitters Announces Expansion PlanEarnings Insights 4Q24, Week 1: Levi Strauss, P&G, Walgreens and Others Post Sales Growth, While Burberry and Kimberly-Clark Report Declines
Deep DiveThe Health of the US Small Domestic Appliances Market: Favorable Consumer Trends amid Covid-19 Coresight Research July 14, 2020 Reasons to ReadWe explore the health of the small domestic appliances market in the US, in the context of favorable consumer trends that have been driven by the Covid-19 crisis. This report covers the following content: Market overview—including US consumer spending in recent years The impact of Covid-19—such as a shift in consumer focus to at-home cooking Key players in the market—including Hamilton Beach Brands, Newell Brands and Spectrum Brands Key trends that are shaping demand for small appliances—including the influence of advancing technologies and emerging startups The coronavirus pandemic has delivered a significant blow to most discretionary retail categories in the US and globally, but in this report, we consider how the small domestic appliances market may defy the downturn. Click here to read our post-crisis outlook for the home-improvement sector, another home-related category that we expect to perform well this year. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Amazon Prime Day India 2025: Preview—Capitalizing on E-Commerce Momentum; Unlocking Small-Town Potential Through Speed and ValueThe New Coresight 100: Leading the Retail Charge in 2025Holiday Bites: US Holiday Travelers Plan To Spend Less—Data GraphicSentiment Hits Four-Month Low as Higher-Income Confidence Weakens; Plus, Mass Merchandisers and Warehouse Clubs in Focus: US Consumer Survey Insights
Company Earnings UpdateCostco Monthly Sales, June 2020: Highest Total Comp Growth in the Past Year, but E-Commerce Growth Decelerates Coresight Research July 14, 2020 Reasons to ReadWe review comparable sales metrics reported by Costco for the month of June 2020, including the following: Year-over-year same-store sales growth—global and US comps Global online comparable sales Performance by segments We also consider the factors that impacted comparable sales in June, including coronavirus-led store closures and gasoline price deflation. Click here to read about Costco’s comparable sales performance in May 2020. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:US CPG Sales Tracker: Beauty Sales Accelerate, While Online Grocery Sees Sharp SlowdownWhere Shoppers Live vs. Where They Shop: US Consumer Survey Insights ExtraInnovator Profile: Lumi AI—Uncovering Hidden Value with Automated Data IntelligenceWeekly US Store Openings and Closures Tracker 2025, Week 27: Beauty Brand Miss A Announces Store Expansion
Event CoverageOpen for Business with Bjoern Peterson, Sensormatic Solutions: The Physical Store and Inventory Accuracy Post Crisis Coresight Research July 13, 2020 Reasons to ReadPart of the Coresight Research & Blue Yonder Open for Business webinar series, we present the transcript from our conversation with Bjoern Petersen, President of Sensormatic Solutions, on June 3, 2020. As business leaders are managing their companies through the coronavirus crisis, we are working to stay engaged with, and facilitate an open dialogue for, companies of all sizes. This webinar offered insights into retail challenges and technology solutions in the context of the coronavirus pandemic and beyond. The discussion covered the following key topics: The impact of Covid-19 on Sensormatic Solutions and essential and nonessential retailers, from supply chains to consumer demand The shift toward e-commerce Issues for the physical store around returns and shrink The importance of RFID and other technology in achieving inventory accuracy In addition, we reviewed responses from webinar attendees to a live poll around demand forecasting and loss prevention. A Q&A session also prompted conversation around how retailers can best position themselves to gain actionable, real-time inventory insights—with Petersen sharing his advice on technologies and change management. Click here to watch the video recording of this webinar. To register for future Coresight Conversations webinars, please click here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:US Store Tracker Extra, October 2025: Rite Aid Takes Total Closed Retail Space to 143 Million Square FeetSentiment; Tariff Perceptions; Inflation Reactions—Taking the Consumer Pulse on Essentials: US Consumer Survey InsightsSeptember 2025 US Retail Sales Outlook: Retail Outlook Score Plummets; Holiday-Quarter Growth Projection ModeratesRetailTech: Three Technologies Landlords Can Use to Take Malls to the Next Level
Question of the WeekHow Can Prescriptive Analytics Determine Retailers’ Corrective Actions? Coresight Research July 13, 2020 QUESTION OF THE WEEK: How Can Prescriptive Analytics Determine Retailers’ Corrective Actions? Prescriptive analytics has five core capabilities that incorporate machine learning to suggest corrective actions to retailers: Anomaly detection, whereby performance that deviates from an average or baseline for a variety of retail metrics is identified; assessing hidden demand—revenues that retailers could have collected but missed; sentiment analysis; clustering—the aggregation of similar customers, employees or stores; and shrink This document was generated for Other research you may be interested in:Disrupting Retail: Lessons from SHEIN and TEMU on Redefining Consumer Engagement and Supply Chain InnovationWeekly UK Store Openings and Closures Tracker 2025, Week 41: Claire’s To Close 145 StoresUS Store Tracker Extra, June 2025: 120+ Million Square Feet of Retail Space To Close This Year, Outpacing Openings by Over 1.5XUS Back to School 2025, Part 1: Early Shopping, Tariff Worries and Strategic Choices Shape BTS 2025
Flash ReportCoronavirus Insights: US Survey Update—Covid-19 To Reshape Back-to-School Shopping (Select Findings) Coresight Research July 13, 2020 Reasons to ReadThis report provides select findings from Coresight Research’s July 8 survey of US consumers on the coronavirus crisis. We asked respondents about the impact of the pandemic on their behaviors and expectations, with a focus on implications for retailers. This report is available for free and can be accessed by registering for a free account. Selected findings in this report include: How the crisis is shaping what consumers will spend on during the upcoming back-to-school season Whether respondents are continuing to shop for apparel online, despite the reopening of brick-and-mortar stores Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products Our full report is available to premium subscribers and includes further findings: The impact of the coronavirus outbreak on consumers’ expectations for spending during the back-to-school season compared to last year A full list of what activities respondents have done in the past two weeks and what they expect to do in the next two weeks Whether respondents are currently avoiding public areas or travel—and which types of places or travel they are avoiding Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories Whether respondents expect to retain behaviors from the coronavirus outbreak period over the long term—and if so, which behaviors Our latest research provides an update to our previous reports, which were based on surveys undertaken on July 1, June 24, June 17, June 10, June 3, May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18. In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Analyst Corner: Are You Ready for the Future of Physical Retail? Three Trends in US Retail Real Estate, with Anand KumarStretching Budgets and Shifting Choices: Navigating Back-to-School 2025—Data GraphicRolling Metric Picks Up After Last Week’s Dip: Weekly US Consumer Sentiment, Week 29, 2025—InfographicUS Store Tracker Extra, September 2025: Ollie’s Bargain Outlet and Alimentation Couche-Tard Add 3+ Million Square Feet to Total Opened Retail Space
