Insight ReportLivestreaming E-Commerce Takes Off in the US Coresight Research July 22, 2020 Reasons to ReadChina has a relatively mature livestreaming e-commerce market, but we are now also seeing momentum in the US as brands and retailers further explore the use of social media platforms to engage with consumers and boost sales. In this report, we discuss the following key topics: The market in China versus the US Selected retailers’ and social media platforms’ moves into livestreaming e-commerce in the US Livestreaming platforms in the US—including Amazon, Facebook, Instagram and TikTok In-video checkout functionality and its impact on purchasing conversion The power of social media influencers over consumer shopping behavior Multi-channel networks—proliferation in China and opportunity in the US We have explored livestreaming e-commerce in other recent reports, covering opportunities in the China market and the lessons that can be learned from beauty retail in China amid Covid-19. For more on the topic of social commerce, click here to read our findings from a 2019 Coresight Research survey of US social media shoppers. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Three Months to Singles’ Day 2025: Simplified Promotions, Government Support and Payment Ecosystem Convergence To Fuel GrowthWeekly US and UK Store Openings and Closures Tracker 2025, Week 3: Joann Files for Bankruptcy Again as US Closures Cross 2,000Weekly US Store Openings and Closures Tracker 2025, Week 44: Carter’s To Close 150 Stores2Q25 Retail Inventory Insights: Diverging Strategies Amid Tariff Impacts in the Pre-Holiday Build-Up
Insight ReportContactless Technologies in Grocery Retail and Food Service: Touch-Free Shopping in a Post-Crisis World Coresight Research July 22, 2020 Reasons to ReadWe discuss recent developments in the adoption of contactless technologies in grocery retail and by food-service businesses, as they adapt to demand for touch-free shopping in the wake of the Covid-19 crisis. The new initiatives we present in this report include the following highlights: In-store grocery checkout—a new, automated shopping cart from Amazon and an open-plan self-checkout area in a Walmart supercenter Drone delivery services—from Rouses Market, in partnership with Deuce Drone Food-service solutions—a burger-flipping robotic chef from White Castle and Miso Robotics, and a touch-free beverage dispenser from Coca-Cola We discuss the implications around the adoption of contact-light technologies in grocery and food service for brands and retailers, as well as for technology vendors. For more on this topic, our Consumer Tech Briefing report from June 2020 outlines other product launches involving touch-free tech that helped businesses to safely resume operations post Covid-19 lockdowns. Click here to read more about the adoption and evolution of contactless and contact-light technologies at various stages of the shopping journey, including ordering, checkout, payment and delivery. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly US Store Openings and Closures Tracker 2025, Week 22: Store Closures Up by 57%High-Income Consumers Drive Uptick in Financial Optimism; Inflation Awareness Down Versus Early 2025: US Consumer Survey InsightsEarnings Insights 4Q24, Week 4: Birkenstock, Hermès, Sprouts and More Post Double-Digit Growth—InfographicThree Data Points We’re Watching This Week, Week 24: Consumer Sentiment Improves: US vs. China
Insight Report2020 Tax Tracker, Week 24: Tax Filings Turn Positive; Total Refunds Still Down Coresight Research July 22, 2020 Reasons to ReadEach year, the IRS reports tax return filings and refunds on a weekly basis, starting at the end of January until the April 15 deadline. This year, due to Covid-19, the US Department of the Treasury extended the deadline to file (and more importantly, to pay) to July 15. In this report, we look at what happened in the 24th week of the 2020 tax filing season, including: How the extended deadline has affected filings and refunds so far. The impact of the coronavirus shutdown on IRS operations. The current status of returns filed, processed and refunds issued. Read the 2020 Tax Tracker for week 23 here Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly US Store Openings and Closures Tracker 2025, Week 12: Forever 21 To Close All Stores; Dollar General Announces Major Store Expansion PlanThree Data Points We’re Watching This Week, Week 25: Predictive Data—Looking Ahead in US RetailAnalyst Corner: Beauty’s Back! The US Beauty Market Bounces Back, with Madhav Pitaliya and John MercerNRF 2025: Retail’s Big Show—Top 10 Tech Themes, from Computer Vision and RFID to AI-Powered Associate Devices
Three Things You Need To Know: Amazon Prime Day 2020—Expected October Timing To Draw Forward Holiday Spending Coresight Research July 22, 2020 We present Three Things You Need To Know for Amazon Prime Day 2020: Expected October Timing To Draw Forward Holiday Spending. Find the full report here. This document was generated for Other research you may be interested in:Innovator Profile: Sotira—Monetizing Surplus Inventory with Automated Compliance, Logistics and Resale ChannelsSector Focus: Beauty Retailing—Data GraphicAgentic Commerce: How Retailers Can Employ OpenAI’s Agentic Commerce Protocol To Unleash a True AI Shopping AgentUS Black Friday 2025: Early Read—Early-Morning Footfall Points to a Selective Return of the Black Friday Store Energy
Event PresentationThe New World of Beauty, Learnings from China Post Crisis Coresight Research July 21, 2020 Executive Summary Chinese beauty market overview Driving Chinese growth: spectacular retail Learnings for U.S. beauty market Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2025, Week 32: Co-op Opens New-Format Micro StoreFlipkart Big Billion Days 2025: Sales-Tax Cuts To Drive Strong Consumer DemandUS Store Tracker Extra, March 2025: US Total Closed Retail Space Exceeds 100 Million Square FeetUS Retail Sales Outlook—Preview: Latest Retail Projections in the Absence of Government Data
Insight ReportRetail Reimagined: Using Gamification To Attract Shoppers Coresight Research July 21, 2020 Reasons to ReadIn our Retail Reimagined series, we offer a thematic outlook to the post-crisis world, identifying and discussing key retail trends that are likely to prevail and exploring how retail may be reimagined in response to shifts in demand and supply. The coronavirus pandemic has significantly impacted the ways in which consumers engage in retail, and marketing through gamification has gained traction as retailers look to provide entertaining content to stay connected with shoppers. In this report, we explore the following key topics: The rise of gamification in retail and its four use cases—including in-app and in-store features, as well as partnerships with e-commerce platforms and game providers Examples of gamification amid the Covid-19 crisis—with highlights from Burberry, Drest, Kraft Heinz and Pinduoduo Our expectations for gamification in the future—and its implications for brands, retailers and technology vendors Click here to read Coresight Research’s ongoing coverage of the coronavirus pandemic. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2025, Week 22: Marks & Spencer Announces Additional Store OpeningsUS Apparel & Footwear Retailing—Themes, Concepts and Innovators: AI, Value, GLP-1 and More To Drive Apparel TransformationGroceryshop 2025 “Shark Reef” Startup Pitch Competition: Innovator ProfilesUS CPG Sales Tracker: In-Store CPG Sales Fall While Beauty Remains Resilient
Insight ReportReshaping Supply Chains for the 2020s: #3—Building a More Flexible and Cost-Efficient Manufacturing System after Covid-19 Coresight Research July 21, 2020 Reasons to ReadIn our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss the implications of Covid-19 for retail manufacturing and the evolution of technology solutions to streamline supply chains. This report considers the following key topics: Impacts of the coronavirus crisis on retail inventories The rise of demand-driven technologies and business models for supply chain flexibility Key technologies that can be used to improve efficiency—including examples of automation and robotics in supply chain management Our expectations for the future of retailers and manufacturers Our Reshaping Supply Chains for the 2020s series includes previous insight reports on demand forecasting and consumerization and digitalization in product design. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Retail 2025: 10 Trends Shaping the Retail Media MarketWhat You Need to Know About US Tariffs and Consumers’ and Retailers’ Reactions—April 2025 UpdateInnovator Profile: Sotira—Monetizing Surplus Inventory with Automated Compliance, Logistics and Resale ChannelsSentiment, Tariffs and Inflation—How Is the US Shopper Reacting? US Consumer Survey Insights
Insight ReportUS Food-Service Closures: Spike in Closures Pile on the Pain for Landlords Coresight Research July 21, 2020 Reasons to ReadIn the wake of the coronavirus crisis, the outlook for landlords, mall owners and REITs could be worse than our estimates for retail store closures suggest, as US food-service businesses announce closures and bankruptcies. This report covers the following content: The impact of declining traffic in the food-service sector Key food-service chains that have recently announced closures or filed for bankruptcy Implications for malls, shopping centers and REITs Overall narrative for restaurants and food chains in the context of the Covid-19 pandemic Our expectations for the future of commercial real estate Click here to read our US Store Closures 2020 Outlook. Click here to read Coresight Research’s ongoing coverage of the coronavirus pandemic, and visit our Coronavirus Tracker for more information on temporary store closures and key developments. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:US Beauty Retailing: Market Forecast and Competitive Landscape—From Rebound to Reinvention in 2026New Technologies to Drive Retailer-Supplier Collaboration: Insights Presented at NACDS Annual Meeting 2025Seasonal Shopping, 3Q25—Expectations for the Fourth of July, Labor Day, Amazon Prime Day: US Consumer Survey Insights ExtraWeekly US Store Openings and Closures Tracker 2025, Week 12: Forever 21 To Close All Stores; Dollar General Announces Major Store Expansion Plan
Deep DiveCoronavirus Insights: US Survey Update—Holiday Early Read with Consumers Expecting To Shop Early and Spend Less (Full Report) Coresight Research July 20, 2020 Reasons to ReadCoresight Research’s July 15 survey provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for US retail. This week, we focus on consumers’ expected shopping behaviors for the 2020 holiday season. Our findings cover the following: The impact of the coronavirus outbreak on consumers’ expectations for spending compared to last year The impact of Amazon’s postponement of Prime Day this year on expected holiday spending How the crisis is shaping what consumers will spend on and how they will shop We discuss a number of survey findings on consumers’ current and expected behaviors, covering the following: What activities respondents have done in the past two weeks and what they expect to do in the next two weeks Whether respondents are currently avoiding public areas or travel—and which types of places or travel they are avoiding We also provide trended data for a number of our regular weekly questions on spending and shopping: Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories Whether respondents expect to retain behaviors from the coronavirus outbreak period over the long term—and if so, which behaviors The findings provide an update to our previous reports, which were based on surveys undertaken on July 8, July 1, June 24, June 17, June 10, June 3, May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18. If you do not have a premium subscription, you can access select findings in a complimentary abridged report. In addition to this survey, click here to view additional coverage of the coronavirus outbreak. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Consumer Sentiment Falls Further After Stock-Market Sell-Off; Plus, Social Commerce in Focus: US Consumer Survey InsightsSector Focus: Beauty Retailing—Data GraphicThree Data Points We’re Watching This Week, Week 34: US Retail Sales OutlookRetailTech: Three Technologies Landlords Can Use to Take Malls to the Next Level
Flash ReportCoronavirus Insights: US Survey Update—Holiday Early Read with Consumers Expecting To Shop Early and Spend Less (Select Findings) Coresight Research July 20, 2020 Reasons to ReadThis report provides select findings from Coresight Research’s July 15 survey of US consumers on the coronavirus crisis. We asked respondents about the impact of the pandemic on their behaviors and expectations, with a focus on implications for retailers. This report is available for free and can be accessed by registering for a free account. Selected findings in this report include: The impact of the coronavirus outbreak on consumers’ expectations for spending compared to last year. The impact of Amazon’s postponement of Prime Day this year on expected holiday spending. Whether respondents are currently avoiding public areas or travel. Our full report is available to premium subscribers and includes further findings: How the crisis is shaping what consumers will spend on and how they will shop for the holiday season Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products A full list of what activities respondents have done in the past two weeks and what they expect to do in the next two weeks A full list of the public areas or travel that consumers are avoiding Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories Whether respondents expect to retain behaviors from the coronavirus outbreak period over the long term—and if so, which behaviors Our latest research provides an update to our previous reports, which were based on surveys undertaken on July 8, July 1, June 24, June 17, June 10, June 3, May 27, May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18. In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:Innovator Profile: Lica World—Delivering Compelling AI-Created Video to Maximize ROASWeekly US Store Openings and Closures Tracker 2025, Week 35: Netflix Heads to the Mall as Claire’s Shutters Nearly 300 StoresWeekly US Store Openings and Closures Tracker 2025, Week 38: Global Names, Including LEGO, Monos and Uniqlo, Continue to ExpandThree Data Points We’re Watching: Will Stock Market Volatility Impact US Consumer Spending?
Question of the WeekWhat Proportion of US Consumers Plan To Buy on Amazon.com on Prime Day 2020? Coresight Research July 20, 2020 QUESTION OF THE WEEK: What Proportion of US Consumers Plan To Buy on Amazon.com on Prime Day 2020? Almost half of respondents to a new Coresight Research survey of US consumers said that they expect to buy on Amazon.com during Prime Day in fall 2020. This document was generated for Other research you may be interested in:Weekly UK Store Openings and Closures Tracker 2025, Week 31: Greggs Opens More than 60% of Its Announced Store OpeningsRetail 2025: US Macro, Consumer and Retail OutlookWorld Retail Congress 2025 Insights: Consensus on Tariffs Floor, AI Risks in Adaptive Apparel, Smart Scaling in FocusInnovator Profile: Chimeable—Generating Authentic Reviews and Scaling User Videos Through Social Media Syndication
Insight ReportJune 2020 US Retail Traffic and In-Store Metrics: Traffic Declines by 62%, Plateauing Toward the End of the Month Coresight Research July 20, 2020 Reasons to ReadCoresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, and key global consumer indicators. Click here to view our full collection of Monthly Reports. In this report, we assess US retail traffic in June 2020, covering weekly shopper traffic trends, traffic by retailer vertical, traffic trends for reopened stores, regional traffic trends and traffic by retailer location type. Highlights from our June 2020 Retail Traffic report: Although June saw a deep year-over-year decline in store traffic, it represented an improvement from May as coronavirus-led lockdowns were lifted. Traffic was impacted by many states’ reversals of reopening guidelines by the end of the month, as the number of Covid-19 rose. Declines varied by region due to the phased approaches to retail reopening (and reversals) taken by different states. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Positivity About Personal Finances Continues; Walmart Leads Mass Merchandisers and Warehouse Clubs: US Consumer Survey InsightsInnovator Profile: MUSE Inc.—Transforming Retail Operations with Intelligent Store RobotsHoliday 2025: Navigating Social Commerce—Top Strategies for Maximizing Engagement This Holiday SeasonThree Data Points We’re Watching: Will Stock Market Volatility Impact US Consumer Spending?
Analyst CornerWeinswig’s Weekly: July 19, 2020—Heading Toward $1 Trillion in US E-Commerce, Fueled by Covid-19 Spending Trends Coresight Research July 19, 2020 Reasons to ReadIn each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” discusses how nonfood categories will drive total US online retail sales to $1 trillion—and the implications. Each report also includes recent retail and technology headlines from Asia, Europe and the US. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in:The Future of AI, Supply Chains and Sustainability: Insights from CES 2025Adapting to Tariff Pressures: Strategies for Retail SuccessAnalyst Corner: Are You Ready for the Future of Physical Retail? Three Trends in US Retail Real Estate, with Anand KumarThree Months to Singles’ Day 2025: Simplified Promotions, Government Support and Payment Ecosystem Convergence To Fuel Growth
Insight ReportJune 2020 US Retail Sales: Total Sales Jump 9%; Declines Ease in Apparel while Several Nonfood Sectors Surge Coresight Research July 17, 2020 Reasons to ReadCoresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics and key global consumer indicators. Click here to view our full collection of Monthly Reports. Highlights from our June 2020 US Retail Sales Report: Discretionary sectors witnessed the easing of sales declines in June, suggesting pent-up demand in nonfood categories post lockdowns. Growth in total US retail sales excluding gasoline and automobiles jumped on a year-over-year basis, driven by food retailers, home-improvement retailers, sports and leisure goods retailers and nonstore retailers. Using data from the US Census Bureau, this report looks at which retail sectors saw sales surge and which did not do well in June 2020. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Sustained Stimulus Measures Give Rise to Consumer Optimism: China Consumer Survey InsightsPersonal Financial Sentiment Hits Six-Month Low: Weekly US Consumer Sentiment, Week 48, 2025—Data GraphicInnovator Profile: Selectika—Enhancing Online Product Discovery Through Intelligent Metadata EnrichmentWeekly UK Store Openings and Closures Tracker 2025, Week 22: Marks & Spencer Announces Additional Store Openings
Store TrackerWeekly US and UK Store Openings and Closures Tracker 2020, Week 29: Muji USA and RTW Retailwinds File for Bankruptcy Coresight Research July 17, 2020 Reasons to ReadOur Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover: What is happening in retail in the US and UK this week Year-to-date 2020 major US and UK store openings and closures 2020 major US retail bankruptcies New non-store-closure news This week, there are highlights from Muji USA, PVH Corp. and RTW Retailwinds in the US, and Halfords, Lidl and Peter Jones China in the UK. Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers. Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2020 year to date, filterable by sector and year. Click here to view. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in:Consumer Sentiment Steadies: Weekly US Consumer Sentiment, Week 13, 2025—InfographicThree Data Points We’re Watching This Week, Week 24: Consumer Sentiment Improves: US vs. ChinaRetail Trends and Shopper Traffic Update, Q4: Early Findings & Strategic OutlookHead-to-Head in US Warehouse Club Retailing: Costco vs. Sam’s Club