QUESTION OF THE WEEK: What Product Category Has the Highest Buying-to-Discovery Ratio on Instagram among US Social Media Shoppers?

The buying-to-discovery ratio—the proportion of respondents who make purchases on Instagram as a percentage of those who use the platform to research or discover products—is the highest for the apparel and footwear category on Instagram, at 83%. This is closely followed by products in beauty segments, which together see a buying conversion of 80.3% of US social media shoppers.

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This report offers analysis of the fourth-quarter 2019 earnings of Coresight 100 companies based in the US. We assess the recent performance of retailers in terms of revenues, earnings per share and comps, considering consensus estimates and year-over-year changes.

We discuss retailers across a number of sectors:

  • Apparel and footwear—including NIKE and VF Corporation
  • Beauty—including Estée Lauder and L’Oréal
  • CPG—including Procter & Gamble and Colgate-Palmolive
  • Department stores—including JCPenney, Macy’s and Nordstrom
  • E-commerce—including Alibaba, Amazon and JD.com
  • Electronics retail—Best Buy
  • Luxury—including Capri Holdings
  • REITs—including Brookfield Property Partners
  • Specialty retail—including Burlington Stores, L Brands and Ross Stores
  • Food, drug and mass retail—including Dollar General, Kroger, Target and Walgreens Boots Alliance
  • Home and home-improvement retail—including Home Depot and Lowe’s

Click here to read the 3Q19 US Earnings Season Wrap-Up

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With the coronavirus continuing to spread globally, we consider its impact in the US drugstore sector. CVS, Rite Aid and Walgreens are adapting their services in response to the shifting landscape.

We discuss the initiatives that these major drugstore chains in the US are rolling out to support consumers during the outbreak, including waiving fees and offering innovative, minimal-contact testing services.

We also consider the potential challenge of drug shortages in the US over the longer term, due to the nation’s reliance on China in the medicine manufacturing supply chain.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” outlines a new series of online events from Coresight Research, so everyone can join, even if they are in isolation.

Each report also includes the following content:

  • Recent retail and technology headlines from Asia, Europe, Latin America and the US—this week’s highlights include Costco, Marks & Spencer and Carrefour.
  • Macroeconomic updates for Asia, Europe, Latin America and the US.
  • An earnings calendar for Coresight 100 companies.
  • A calendar of upcoming retail events.

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We live in exceptional times as a global pandemic keeps shoppers home and compels many stores to close as they work with government to slow the spread. There is no standard roadmap for analysts to assess how retailers will fare amid a disease outbreak that dramatically changes consumer perceptions and behavior—so Coresight Research created one.

This report looks at:

  • What are the characteristics of a company positioned for the challenges ahead.
  • How top US retailers rank based on these criteria.
  • Some surprising players you may not expect to make the cut.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Coresight Research surveyed US consumers in mid-March 2020 about the impact of the coronavirus pandemic on their behaviors.

This report is available for free and can be accessed by registering for a free account.  This report features extracts of our full survey, including:

  • How concerned respondents are about the coronavirus outbreak.
  • The impact, or expected impact, on respondents’ jobs and incomes.
  • Which types of places they are currently avoiding.
  • Whether respondents expect to retain changed behaviors after the end of the outbreak.

Our full report is available to premium subscribers and provides additional survey findings including:

  • How concerned respondents are about the coronavirus outbreak, what they are worried about, and how long they think the impact will last.
  • Their concerns about job and income prospects.
  • The types of public places respondents currently avoid, and they types of places they will avoid should the pandemic worsen.
  • Whether they are buying more or less of any categories as a result of the coronavirus outbreak, and which categories they are buying more/less of.
  • Whether they expect to make more purchases online during the coronavirus outbreak and, if so, in which categories.
  • Whether they expect to retain changed behaviors even after the coronavirus outbreak ends and, if so, which behaviors.

In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak which can be accessed here.

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Coresight Research surveyed US consumers about the impact of the coronavirus pandemic on their behaviors, in mid-March, 2020. This is what the report found:

  • How concerned they are about the coronavirus outbreak, what they are worried about, and how long they think the impact will last.
  • Their concerns about job and income prospects.
  • The types of places they currently avoid and will avoid should the pandemic worsen.
  • What they are buying more of and what they are buying less of.
  • If they will shop more online and if so, what they will buy.
  • Whether they expect new behavior changes to stick even after the outbreak ends.

If you do not have a premium subscription, you can access select findings in a complementary abridged report.

In addition to this survey, click here to view additional coverage of the coronavirus outbreak.

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Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • What is happening in retail in the US and UK this week.
  • Year-to-date 2020 major US and UK store openings and closures.
  • 2020 major US retail bankruptcies.
  • New non-store-closure news.

This week, there are highlights from Gap, Modell’s Sporting Goods and Neiman Marcus in the US and Dixons Carphone and Laura Ashley in the UK. We also discuss quarterly store opening and closure settlements following the release of quarterly company filings this week.

This report also includes temporary store closures caused by the ongoing coronavirus outbreak.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to opening and closure data from 2012 to 2020 year to date, filterable by sector and year. Click here to view.

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Johnson Controls’ Sensormatic Solutions division started out life in the 1960s after its founder witnessed a shoplifting incident and was inspired to build a business that shrinks shrink. Now, Johnson Controls is aiming to grow its Sensormatic Solutions business into a global leader in smart and connected shopper engagement. With a dominant market position and strong technology capabilities, Johnson Controls is well-positioned to deliver on this goal.

This report looks at how Johnson Controls will grow through:

  • Enabling retailer in-store digitalization.
  • Supporting systems integration to offer omnichannel operations.
  • Digitalizing related activities using its portfolio of sensors, cameras, readers and data sets, which represent one of the largest assortments available from any single service provider.
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Consumer demand remains high for off-price retail in the US. Exploring this typically brick-and-mortar market, we present its defining characteristics and discuss the top retailers by US market share—including Burlington, Nordstrom, Ross Stores and TJX Companies, Inc. We discuss the dominance of two players in particular, considering company revenue growth over the past five years.

This report also covers the following key topics in the US off-price retail market:

  • The physical footprint expansion of selected retailers
  • The role of e-commerce
  • Growing product categories in the market
  • How traditional department stores, including Macy’s and Nordstrom, are leveraging off-price channels

The research for this report was prepared before the impact of the coronavirus outbreak reached severe levels in the US, including the closure of stores by many major retailers.

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After months under lockdown, major Chinese cities are coming back to life as new COVID-19 cases continue to fall. But China’s retail had a tough couple of months as consumers stayed home during what is normally the busiest time of year for them: Chinese New Year.

This report looks at: ·

  • How the outbreak in China affected online and brick and mortar retail.
  • Some surprising findings from recent data about consumer behavior under quarantine.
  • Lessons US retailers can draw on to prepare for COVID-19 in the US.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Highlights from our February 2020 US Retail Sales Report:

US retail sales surged in February, growing at more than double January’s already impressive rate. This should be good news for retail, but most was driven by coronavirus panic buying and so is not sustainable. As we head into what could be one of the most challenging periods for retail in recent memory, we look at what February figures tell us.

This report looks at:

  • Which retailers saw sales surge.
  • Which products people snapped up.
  • Retailers that did not do well.
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For weeks we’ve witnessed scenes of panic buying as nervous consumers emptied store shelves of products such as toilet paper and other staples. The situation changed quickly over the March 14-15 weekend as state and local governments began announcing plans for ordered or strongly suggested retail closings. Coresight Research visited stores in New York City and saw some interesting—and unexpected—trends.

This report looks at:

  • What consumers are doing to cope with spending more time at home—and what it means for retail.
  • How Americans are finding a substitute for hard-to-find toilet paper.
  • The impact on luxury and the psychology of luxury purchases in uncertain times.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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As nations around the world scramble to tackle the fast-moving COVID-19 outbreak, which the World Health Organization has now declared to be a global pandemic, India seems to have escaped the worst of it as infections appear to be spreading slowly, but business and government are taking action.

This report looks at the steps being taken and the impact the outbreak is estimated to have on the economy:

  • How the visa ban will impact the economy as tourism accounts for 9.2% of GDP.
  • How key industries that rely on Chinese suppliers have they been affected by supply chain disruption.
  • What Indian companies are doing to mitigate the impact—and to engage with consumers.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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As of week six of the US tax refund season, the volume of refunds received is up slightly year over year, and the average refund size is nearly flat versus 2019. We review the data published by the Internal Revenue Service and look at what results from week six may mean for the rest of the season. We are seeing slow but steady growth in total refunds since 2015, as well as increasing number of taxpayers filing electronically.

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