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The NextGen Commerce conference, hosted by Coresight Research in New York on June 26, 2024, brought together industry experts, retailers, brands and technology innovators to explore the future of retail.

In this free report, Deborah Weinswig, CEO and Founder of Coresight Research, offers selected highlights from the event, covering critical topics such as AI (artificial intelligence) and e-commerce.

Are you a premium subscriber? Read more in-depth, exclusive insights from NextGen Commerce in our separate report.

Other relevant research:

View the accompanying infographic for this report, which presents highlights from the event, by clicking the download link above!
Listen to the Retaili$tic podcast (S4.EP25) for more on the NextGen Commerce conference.
More research reports on generative AI and sustainability
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
Keep up to date with future events here to make sure you don’t miss out.

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Reasons to Read

Welcome to Analyst Corner! Every Sunday, a member of the Coresight Research team discusses upcoming or recent research and their thoughts on interesting topics in their area of expertise.

We also highlight our key research from the past week and reports to look out for in the coming week, so you don’t miss out.

This week, Anand Kumar, Associate Director of Retail Research, discusses e-commerce giant Amazon’s massive investment commitments in its AWS European Sovereign Cloud.

Other relevant research:

Amazon is in the Coresight 100 focus list of retailers and brand owners.
Generative AI Latest: Key Announcements from AWS re:Invent 2023
RetailTech: Cloud Computing—Amazon vs. Google vs. Microsoft
More reports featuring Amazon
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
Read previous Analyst Corner reports, including last week’s, which discussed India’s quick-commerce market.

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Reasons to Read

This report, exclusively available to Coresight Research premium subscribers, provides key insights from the full event. Catch up on what you missed, or reflect on what you heard, by diving into our comprehensive coverage.

Explore shifting power dynamics, discover the new frontier in omnichannel retail, understand the AI (artificial intelligence) opportunity landscape, and reshape retail through sustainability. Be part of the technology-powered transformation of retail with Coresight Research!

Not a subscriber? Become one to access our exclusive insights! In the meantime, read our free event highlights here.

Other relevant research:

More research reports on generative AI and sustainability
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
Keep up to date with future events here to make sure you don’t miss out.

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Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies.

Data in this research report include:

Week-by-week comparisons of announced store closures and openings in the US and the UK: 2024 vs. 2023
Major US and UK store closures and openings, 2024
Major US and UK retail bankruptcies: 2024 and 2023

Companies mentioned in this research report include: Harbor Freight Tools, Lidl, Menards, Zara

Other relevant research:

The full collection of Weekly US and UK Store Openings and Closures Tracker reports
Complementing our weekly reports, the Coresight Research US and UK Store Tracker Databank is the definitive resource for information on store openings and closures by sector in the US and UK retail industries. For the US, the Databank includes store openings and closures from 2012 to 2024 year to date (YTD); for the UK, data span 2017 to 2024 YTD.
The Retail Bankruptcies Databank details bankruptcies of US and UK retail companies, restaurants and gyms since March 2020.

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Our Three Data Points We’re Watching This Week series spotlights key data points from this week’s research.

Discover data points we are watching in week 26 of 2024, with a focus on shopping festivals and holiday retail. Discover our projection for US holiday retail sales as well as insights on Amazon’s Prime Day and China’s 6.18 shopping festival.

Companies mentioned in this graphic include: Amazon, Douyin

Dive into the full research reports behind these data points:

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Our Market Navigator series offers in-depth, data-rich views of a retail, consumer or technology sector. This Research Preview provides an early look at our upcoming Market Navigator report on US apparel and footwear retailing.

Gain insights into emerging ideas and opportunities in the US apparel and footwear market, understand the competitive landscape, and explore survey data. We also provide a sneak peek of the themes we are watching in the market, aligning with our proprietary RESET framework.

Look out for our full report in two week to explore these topics in further detail and to discover key insights about market factors, the macro context and more.

Companies mentioned in this report include: Adidas, Amazon, Burlington Stores, Deckers Outdoor, Foot Locker, Lululemon Athletica, Macy’s, Nordstrom, Ralph Lauren, Ross Stores, Target, Urban Outfitters, Walmart, Zalando

Other relevant research:

Amazon Apparel US Consumer Survey 2024: Amazon Regains Its Spot as America’s Most-Shopped Clothing and Footwear Retailer
US Apparel and Footwear—Retail 2024 Sector Outlook: While Resilience Remains, E-Commerce Continues To Cede Share to Physical Stores
Visit the Coresight Research Fashion and Luxury Hub to explore sector data, reports and company profiles.
More reports in the Coresight Research Market Navigator (and Market Outlook) series

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Take an early look at the likely trajectory in retail demand for the 2024 holiday season! We present our retail sales growth projections and discuss consumer sentiment, inflation, the holiday calendar and more.

Data in this research report include:

Year-over-year change in total US retail sales—actual and projected, May 2023–May 2025
Proprietary survey findings—US consumers’ spending expectations and actual behavior for the holiday season, 2023 vs. 2024; expectations for their personal financial situation and the economy; changes in shopping habits in response to inflation
Latest metrics for leading indicators of US retail sales—including unemployment rate, wages and consumer sentiment
US CPI, October 2023–May 2024
November and December 2024 calendars
Seasonal weather forecast

Companies mentioned in this report include: Amazon, Burlington Stores, Kohl’s, Macy’s, Shein, Target, Temu, The TJX Companies, Walmart

Other relevant research:

All Coresight Research coverage of US holiday retail
Our full series of US Consumer Tracker and US Consumer Tracker Extra survey reports
Our monthly reports keep you up to date on retail sales (in total and by sector) and key consumer indicators in the US.

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The Coresight Research weekly US Consumer Survey Insights series takes a regular temperature check on US consumers’ behaviors and sentiment, based on exclusive proprietary survey data.

This week, in addition to our usual weekly findings on consumer sentiment, activities and shopping patterns (with the latest data from our June 17, 2024, survey), we present new data on the home and home-improvement retail sectors specifically, diving into where home-furnishing and home-improvement/DIY shoppers make purchases and what they buy.

Data in this research report are our latest proprietary survey findings on:

Whether consumers have purchased home-furnishing or home-improvement products in the past three months
Popular retailers and product categories among home and home-improvement shoppers
Activities that consumers have done in the past two weeks
Where consumers have bought food and nonfood products from in the last two weeks
What consumers have bought in-store and online in the last two weeks
Consumers’ expectations for the economy overall and for their own personal financial situation

Companies mentioned in this research report include: Amazon, Bed Bath & Beyond, Costco, Home Depot, Lowe’s, Target, Walmart

Other relevant research:

All our research reports on home and home-improvement retailing
Our monthly US Retail Sales Outlook reports cover the state of the US housing market
Every 12 weeks, we survey consumers about each major retail sector, and we include that data in full in our US Consumer Survey Insights Databank. Look out for focused analysis on more retail sectors in future reports in our US Consumer Survey Insights report series.

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Given the combination of consumers’ heightened demand for leisure and travel, the tight labor market, rising unforeseen expenses and volatile macroeconomic conditions, understanding and effectively managing costs and margins has become more crucial than ever.

In this infographic, we present research highlights on the challenges and expectations around cost and margin management in the hospitality sector—including hotels, restaurants and other hospitality industries (such as fitness centers and theme parks)—through the lens of digital transformation technologies. Discover how to harness technology to improve cost and margin management!

Our analysis is based on a Coresight Research survey of key decision-makers at hospitality businesses globally.

This infographic is produced and made available to non-subscribers of Coresight Research in partnership with Workday, a leading cloud-based financial and human capital management software platform.

Data in this infographic include:

Costs that hospitality businesses found most difficult to control, and unexpected costs they encountered, over the past 12 months—overall and breakdown by geography
Technology solutions currently used to manage costs and margins, and top three challenges in using those technologies
Top technology that will most positively impact hospitality companies’ ability to proactively identify unexpected costs, and areas in which AI (artificial intelligence) will benefit cost and margin management

Other relevant research:

Read the full report from Coresight Research x Workday: Navigating Digital Transformation: Optimizing Hospitality Operations To Enhance Margins and Growth
Navigating Digital Transformation: Optimizing Retail Operations Amid Margin Pressure: Coresight Research x Workday
View the other infographics in this series, which focus on retailing in North America, Europe and Australia/New Zealand.
Workday is a member of our updated Tech 25 focus list, covering retail-technology companies to watch.
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
See all Coresight Research coverage of emerging technology
More Innovator Research from Coresight Research

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Reasons to Read

Amazon’s Prime Day shopping event will be held on July 16–17 this year in major countries where Prime services are available (except India).

We present five key insights into Prime Day 2024 ahead of the event.

Data in this research report include:

A comparison of Prime Day metrics over the past three years
Proprietary US consumer survey findings—expectations to browse/spend on Prime Day promotions, categories that Prime Day shoppers will shop, the impacts of the back-to-school season, Prime membership rates

Other relevant research:

More Coresight Research coverage of Amazon’s Prime Day, including from past years
Amazon Apparel US Consumer Survey 2024—full report and infographic
The Coresight Research Amazon Databank brings together a range of proprietary data on Amazon, with a focus on its US retail operations.
All our reports on shopping festivals and holidays

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The retail landscape is undergoing a significant transformation, driven by the unpredictable economic environment and shifting consumer preferences—given these turbulent and unprecedented times, understanding and effectively managing costs and margins has become more crucial than ever.

In this infographic, we present research highlights on the strategies and challenges of cost and margin management in the retail sector via the lens of digital transformation technologies. Discover the path to enhanced profitability in in-store retailing for North American retailers!

Our analysis is based on a Coresight Research survey of key decision-makers at medium to enterprise retailers globally.

This infographic is produced and made available to non-subscribers of Coresight Research in partnership with Workday, a leading cloud-based financial and human capital management software platform.

Data in this infographic include:

Costs that retail businesses found most difficult to control over the past 12 months
Challenges encountered by retail companies when making their operations adaptive to a fast-changing environment
Current investment in technology solutions to manage costs and margins
Areas where retailers believe that AI (artificial intelligence) will be beneficial to cost and margin management

Other relevant research:

Read the full report from Coresight Research x Workday: Navigating Digital Transformation: Optimizing Retail Operations Amid Margin Pressure
View the other infographics in this series, which focus on retailing in Europe and Australia/New Zealand, as well as on hospitality operations globally.
Navigating Digital Transformation: Optimizing Hospitality Operations To Enhance Margins and Growth: Coresight Research x Workday
Workday is a member of our updated Tech 25 focus list, covering retail-technology companies to watch.
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
See all Coresight Research coverage of emerging technology
More Innovator Research from Coresight Research

This document was generated for

Reasons to Read

Our analysis is based on a Coresight Research survey of key decision-makers at medium to enterprise retailers globally.

This infographic is produced and made available to non-subscribers of Coresight Research in partnership with Workday, a leading cloud-based financial and human capital management software platform.

Data in this infographic include:

Costs that retail businesses found most difficult to control over the past 12 months
Challenges encountered by retail companies when making their operations adaptive to a fast-changing environment
Challenges encountered in managing store staffing in times of fluctuating demand
Top three current investment in technology solutions to manage costs and margins

Other relevant research:

Read the full report from Coresight Research x Workday: Navigating Digital Transformation: Optimizing Retail Operations Amid Margin Pressure
View the other infographics in this series, which focus on retailing in North America and Europe, as well as on hospitality operations globally.
Navigating Digital Transformation: Optimizing Hospitality Operations To Enhance Margins and Growth: Coresight Research x Workday
Workday is a member of our updated Tech 25 focus list, covering retail-technology companies to watch.
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
See all Coresight Research coverage of emerging technology
More Innovator Research from Coresight Research

This document was generated for

Reasons to Read

Our analysis is based on a Coresight Research survey of key decision-makers at medium to enterprise retailers globally.

This infographic is produced and made available to non-subscribers of Coresight Research in partnership with Workday, a leading cloud-based financial and human capital management software platform.

Data in this infographic include:

Costs that retail businesses found most difficult to control over the past 12 months
Challenges encountered by retail companies when making their operations adaptive to a fast-changing environment
Current investment in technology solutions to manage costs and margins
Top advanced technologies that retailers think will help proactively identify unexpected costs

Other relevant research:

Read the full report from Coresight Research x Workday: Navigating Digital Transformation: Optimizing Retail Operations Amid Margin Pressure
View the other infographics in this series, which focus on retailing in North America and Australia/New Zealand, as well as on hospitality operations globally.
Navigating Digital Transformation: Optimizing Hospitality Operations To Enhance Margins and Growth: Coresight Research x Workday
Workday is a member of our updated Tech 25 focus list, covering retail-technology companies to watch.
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
See all Coresight Research coverage of emerging technology
More Innovator Research from Coresight Research

This document was generated for

Reasons to Read

On June 18, 2024, Competera hosted Coresight Research for a webinar on the future of pricing in retail. Competera is a pricing solution company that empowers retailers to set and maintain optimal pricing in retail time using AI (artificial intelligence).

A Coresight Research survey found that, on average, 52% of retailers cannot execute at least 10% of their promotional campaigns properly, and retailers misprice 10% of their products in any given selling period. This presentation delves into the problem of ineffective pricing and promotion planning, leveraging our proprietary survey findings, and explores the importance and benefits of an optimal pricing strategy.

From the reality of AI (artificial intelligence)-driven pricing to the benefits of its adoption, discover how to transform your price planning operations with advanced technology!

Featured speakers during the webinar:

Alex Galkin, CEO & Co-Founder at Competera
Steven Winnick, Vice President of Innovator Services at Coresight Research
Manik Bhatia, Head of Custom Research at Coresight Research

Don’t miss out! Read the full presentation below.

Other relevant research:

The Future of Pricing: How AI Is Transforming Price Planning in Retail—a free research report from Coresight Research and Competera
All our coverage of emerging technology and retail management
More Innovator Research from Coresight Research
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.

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The 6.18 shopping festival is the second largest annual online shopping festival in China. We take a look at Chinese consumer spending and trends during the 2024 event, including sales model shifts, low-price strategies, new brands and livestreaming.

Data in this research report include:

Timing of the 6.18 shopping festival, by platform
Reported 6.18 performance data from Tmall and JD.com
Year-over-year growth in sales and daily active users on major platforms during the first phase of the 6.18 shopping festival 2024

Companies mentioned in this report include: Alibaba (Taobao/Tmall), Douyin, JD.com, Kuaishou, Pinduoduo

Other relevant research:

Key Festivals and Holidays for Promotional Campaigns in China in 2024: Calendar
Retail 2024: 10 Trends in China Retail
More research reports on e-commerce and China retail
The Coresight Research monthly China Consumer Survey Insights series takes a regular temperature check on Chinese consumers’ behaviors and sentiment, based on exclusive proprietary survey data.

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