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First-party data (data collected directly from customers or users by a company or organization) present huge opportunities for US brands and retailers to enhance customer satisfaction, boost loyalty and drive revenue growth.

In this report, we delve into the ways in which first-party data can maximize the sustainable growth and long-term success of retail businesses.

Gain a strategic advantage in today’s hypercompetitive market landscape by understanding the power of first-party data and strategic partnerships with technology providers. From GenAI (generative artificial intelligence) to retail media to technology solutions such as CDPs (customer data platforms), explore the wide-ranging applications and business benefits of first-party data.

This report is produced and made available to non-subscribers of Coresight Research in partnership with Treasure Data, an AI (artificial intelligence)-powered customer data platform built for the world’s largest retailers and CPG companies.

Data in this research report include:

Global GenAI hardware and applications market size, 2024E–2028E
US retail media market size, 2022–2028E
B2B survey analysis—top-priority business aims, level of confidence regarding future customer loyalty, views on the skillsets of the C-suite
US consumer survey analysis—views on data privacy

Other relevant research:

Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
See all Coresight Research coverage of emerging technology
More Innovator Research from Coresight Research

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Welcome to Analyst Corner! Every Sunday, a member of the Coresight Research team discusses upcoming or recent research and their thoughts on interesting topics in their area of expertise.

We also highlight our key research from the past week and reports to look out for in the coming week, so you don’t miss out.

This week, Manik Bhatia, Head of Custom Research, discusses India’s quick-commerce market, considering its development, competitive edge and future prospects in the e-commerce space.

Other relevant research:

More Coresight Research reports on India retail and quick commerce
Read previous Analyst Corner reports, including last week’s, which discussed key findings from our seventh annual US Online Grocery Survey.

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The monthly Coresight Research US Retail Sales Outlook series tracks several major macroeconomic indicators and their likely effect on US retail sales. In this report, we analyze the latest available data as of June 20, 2024.

Data in this research report include:

Proprietary Coresight Research projections for retail sales growth by month for the next 12 months
US actual retail sales versus model-predicted sales
US unemployment rate and labor force participation rate
US average hourly wages for all private-sector employees
US annualized real disposable income per capita

Other relevant research:

May 2024 US Retail Sales: Solid Growth Continues as Department Stores Rebound
The Coresight Research US Retail Sales Databank
Click here to view our full collection of monthly reports

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Our Three Data Points We’re Watching This Week series spotlights key data points from this week’s research.

Discover data points we are watching in week 25 of 2024, from our projections for the global generative AI market to trends in US beauty e-commerce.

Companies mentioned in this graphic include: TikTok

Dive into the full research reports behind these data points:

AI Models: Risky Business—Navigating the Challenges of Using AI
US CPG Sales Tracker: E-Commerce Growth Accelerates, But Not for Beauty
Beauty Shopping in Focus—TikTok Gains in Latest Quarter: US Consumer Survey Insights
- Access all our US Consumer Survey Insights reports for more on the trends we are seeing from week to week.

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Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies.

Data in this research report include:

Week-by-week comparisons of announced store closures and openings in the US and the UK: 2024 vs. 2023
Major US and UK store closures and openings, 2024
Major US and UK retail bankruptcies: 2024 and 2023

Companies mentioned in this research report include: Casey’s, JCPenney, Torrid, Walmart

Other relevant research:

The full collection of Weekly US and UK Store Openings and Closures Tracker reports
Complementing our weekly reports, the Coresight Research US and UK Store Tracker Databank is the definitive resource for information on store openings and closures by sector in the US and UK retail industries. For the US, the Databank includes store openings and closures from 2012 to 2024 year to date (YTD); for the UK, data span 2017 to 2024 YTD.
The Retail Bankruptcies Databank details bankruptcies of US and UK retail companies, restaurants and gyms since March 2020.

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Continuing our US Back to School 2024 series of reports, we present our retail outlook for the back-to-school (BTS) season, including our spending projections.

What should retailers expect this season? Discover the consumer context and its implications for retail to get a step ahead.

Data in this research report include:

Estimated US BTS consumer spending, by category, 2020–2024E
Year-over-year (YoY) change in US retail sales—actual and projected, May 2023–May 2025E
Latest figures for leading indicators of US retail sales, including wages, unemployment rate, savings rate
Inflation—YoY change in US consumer prices for selected retail categories
Proprietary US consumer survey data—expectations for the state of personal finances and the economy; strategies to deal with inflation; BTS purchasing expectations

Companies mentioned in this report include: American Eagle Outfitters, Best Buy, Target, Walmart

Other relevant research:

US Back to School 2024: Preparing for Class—Unveiling Consumer Spending Expectations
US Back to School 2024: How and Where Will Consumers Shop?—Uncovering the Channels and Retailers Set To Capture Share
US Back to School 2024: Popular Products and Classroom Chic—Which Categories and Apparel Brands Will Dominate the Season?
The Coresight Research US Consumer Survey Insights Databank provides insight into US consumer behaviors from our weekly surveys.
Our monthly reports keep you up to date on retail sales (in total and by sector) and key consumer indicators in the US.
The Coresight Research US Retail Sales Databank

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The Coresight Research and Circana monthly US CPG Sales Tracker provides our data-driven insights into online sales trends in the US CPG industry—covering the product categories of food & beverage, health & beauty, and general merchandise & homecare.

This edition of the report presents key insights for the four weeks ended May 19, 2024.

Data in this research report include:

CPG e-commerce, in-store and total sales growth
E-commerce CPG sales growth by category type
Food & beverage departments: e-commerce and total sales growth
Nonfood departments: e-commerce and total sales growth

Other relevant research:

More reports in our US CPG Sales Tracker series
Beauty Shopping in Focus—TikTok Gains in Latest Quarter: US Consumer Survey Insights
Visit the Coresight Research Food, Grocery and CPG Retail Hub to explore sector data, reports and company profiles

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Beware the risks of AI (artificial intelligence) and generative AI (GenAI)! We offer a detailed overview of the challenges of using AI models, with recommended actions that retail companies should take to ensure that AI models operate effectively (producing reliable output) and are used responsibly.

Our insights span the four stages of AI implementation: pre-deployment, at the time of deployment, during deployment and after deployment.

Stay at the forefront of AI: read this report to gain a better understanding of training bias, model drift, hallucination and other critical concepts related to the use of LLMs (large language models).

This report is made available to non-subscribers of Coresight Research through its sponsorship by Intel.

Data in this research report include:

Estimated global GenAI hardware and applications market size and year-over-year growth, 2024–2028

Companies mentioned in this report include: Amazon, IBM, Microsoft, Salesforce, Walmart

Other relevant research:

More reports on GenAI in retail
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.

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We analyze the recent performance of selected retailers, brands and e-commerce platforms (Coresight 100 companies mostly based in the US) in the first quarter of 2024, covering revenues, earnings per share and comps, considering consensus estimates and year-over-year changes.

Data in this report include:

Quarterly data from companies, including gross margins and sales data by brand (where applicable), channel and geography

Companies mentioned in this report include: Alibaba, Amazon, Bath & Body Works, Best Buy, Burlington Stores, Capri Holdings, CVS Health, Dollar General, Dollar Tree, Lowe’s, Macy’s, PVH Corp., Ross Stores, Tapestry, Target, Ulta Beauty, Under Armour, Walgreens Boots Alliance, Walmart

Other relevant research:

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The Coresight Research team attended and participated in the inaugural NRF 2024: Retail’s Big Show Asia Pacific (NRF APAC 2024) in Singapore, which ran June 11–13, 2024. Hosted by the National Retail Federation (NRF), the three-day event brought together retail technology innovators, industry experts, brands and retailers to participate in panel discussions, present on key topics in retail and showcase their solutions.

In this wrap-up report, we present insights from NRF APAC 2024. Dive into the future of retail, digital transformation and consumer-centric strategies, with highlights on the use of AI (artificial intelligence) and sustainable practices.

Companies mentioned in this report include: Amazon, Centric Software, Domino’s Pizza, Endeavour Group, Fast Retailing, NIKE, Ocado, PUMA, Zebra Technologies

Other relevant research:

Read our insights from NRF 2024: Retail’s Big Show, held in New York City earlier in the year.
More Coresight Research coverage of the China retail market
Research on sustainability and retail technology
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.

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Coresight Research is a research partner of Shoptalk Europe 2024, which took place during June 3–5, 2024, in Barcelona, Spain. The annual event brings together retail and e-commerce professionals to discuss industry trends, innovations and challenges.

In this report, we present our top insights from this year’s event, covering topics such as artificial intelligence (AI) and generative AI (GenAI), unified commerce, retail media and new industry relationships, among others.

Companies mentioned in this report include: Amazon, Bata, Currys, H&M, IKEA, Instacart, Kingfisher, Mars, Mattel, Mytheresa, Omni Talk, Otto Group, Procter & Gamble, Victoria’s Secret, Walmart, Zalando

Other relevant research:

Read our Shoptalk Europe 2024 daily and Startup Pitch coverage here
Read more about the topics covered in this report: emerging technology, GenAI in retail, retail media
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.

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Reasons to Read

Join Coresight Research at our exclusive NextGen Commerce conference, which will bring together top retailers, brands and technology innovators to explore the groundbreaking technologies that are transforming how we shop, eat and play.

Read our preview to take a peek at what this unmissable event has in store.

We look forward to seeing you there!

Other relevant research:

Register now for the NextGen Commerce conference and cocktail party.
Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.

Executive Summary

On Wednesday, June 26, 2024, in New York City, Coresight Research will host an exclusive, one-day conference, NextGen Commerce. This transformative event will bring together top retailers, brands and technology innovators to explore the groundbreaking technologies that are transforming how we shop, eat and play!

Coresight Research Insights

The conference promises insightful discussions on the impact of AI (artificial intelligence), retail media, RFID (radio-frequency identification), AR/VR (augmented and virtual reality) and more on the current and future landscape of commerce.
Attendees will gain the opportunity to learn how next-generation technology, including GenAI (generative AI), impacts the decisions and strategies of key C-suite executives; discover how these technologies can enhance the customer experience, streamline operations, improve employee satisfaction and drive growth; engage in interactive conversations centered around use cases and demos; and dive into the real-world applications of AI in retail with leading retail companies and technology leaders.
The captivating panels and keynotes at NextGen Commerce will explore a range of critical topics in retail, covering the customer experience, AI-enabled healthcare, data-driven personalization, the shifting grocery landscape, the evolution of retail real estate and the growing importance of sustainable practices.
Esteemed speakers include senior executives from AmeriCo Group, AWS, Dollar General, Lush Décor, Mars, PacSun, PIM Brands, and many more.
Our carefully curated post-conference cocktail party offers an unmissable opportunity to explore the forefront of retail innovation and unlock valuable connections with fellow professionals and entrepreneurs alike.

Introduction

On Wednesday, June 26, 2024, in New York City, Coresight Research will host an exclusive, one-day conference, NextGen Commerce. This transformative event will bring together a distinguished gathering of senior executives from top retailers, brands and technology innovators to explore the groundbreaking technologies that are transforming how we shop, eat and play!

NextGen Commerce—Event Preview: Coresight Research Insights

Our in-person NextGen Commerce conference promises insightful discussions on the impact of AI (artificial intelligence), retail media, RFID (radio-frequency identification), AR/VR (augmented and virtual reality) and more on the current and future landscape of commerce.

This exciting event is sponsored by leading companies including Alvanon, Amazon Ads, AWS (Amazon Web Services), Cimulate, Digital Wave Technology, Intel, Omnistream, Treasure Data and Tymely.

Network, Learn and Sharpen Your Competitive Edge

The NextGen Commerce event features a fantastic lineup of speakers and a dynamic community of delegates. Attendees will engage with top experts, innovators, retailers and commerce leaders who are shaping the world of AI, discussing everything from groundbreaking innovations to advanced optimization strategies. Do not miss this chance to network and collaborate with the best in the field!

By attending the conference, you will gain the opportunity to:

Learn how next-generation technology, including GenAI (generative AI), impacts the decisions and strategies of key C-suite executives.
Discover new options for deploying next-generation technologies and the ways these new technologies can enhance the customer experience, streamline operations, improve employee satisfaction and drive growth.
Engage in interactive conversations centered around use cases and demos provided by industry experts and major retailers.
Dive into the real-world applications and case studies of AI in retail with leading retail companies and technology leaders, covering a range of topics, including personalization and the ROI (return on investment) of AI investments.

Agenda Highlights

The captivating panels and keynotes at NextGen Commerce will see leaders from across the commerce and technology ecosystems reveal insights into tackling critical questions around AI and advanced technologies and how they are fueling market disruption and innovation.

Among other engaging sessions, conference highlights will offer attendees the chance to:

Take a deep dive into crafting customer experiences that not only captivate your customers but also unlock organizational efficiencies. Explore the emotional triggers and strategies that forge deep brand connections, and learn how to design seamless touchpoints across all channels that build brand loyalty.
Learn the art of e-commerce persuasion, from website design and user experience to targeted marketing campaigns. Explore strategies for creating a seamless connection with your physical store through placemaking principles, blending the best of online and offline experiences.
Explore the shift toward health and wellness in the retail sector, driven by AI-enabled tools that empower consumers to actively engage with their health.
Discover the power of data-driven personalization and unlock strategies to transform casual customers into brand fanatics. Learn how to create captivating experiences that resonate deeply with your target audience, predict their needs and exceed their expectations.
Explore the shifting grocery landscape and discover strategies to win over today’s mindful shoppers.
Discuss the evolution of retail real estate in a world shaped by e-commerce and changing consumer habits. Discover strategies for creating futureproof retail spaces that resonate with the next-generation consumer, foster community and drive business success.
Explore the growing importance of sustainable practices and learn how businesses can integrate environmental and social responsibility into their operations, from sourcing materials to product delivery. Discover strategies for reducing waste, minimizing environmental impact, and building a more ethical and sustainable future for your brand.

Esteemed speakers include senior executives from AmeriCo Group, AWS, Dollar General, Lush Décor, Mars, PacSun, PIM Brands, and many more.

You can view the full conference agenda here.

Post-Conference Cocktail Party

Our carefully curated cocktail party is designed to encourage the exchange of ideas and foster new relationships among leaders, innovators and influencers. Whether you are a seasoned industry expert or a budding entrepreneur, our cocktail party will offer an unmissable opportunity to explore the forefront of retail innovation and unlock valuable connections with fellow professionals and entrepreneurs alike.

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Executive Summary

Coresight Research Insights

Introduction

NextGen Commerce—Event Preview: Coresight Research Insights

Network, Learn and Sharpen Your Competitive Edge

Agenda Highlights

Post-Conference Cocktail Party

Other research you may be interested in:

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