We present Three Things You Need To Know on Earnings Insights 1Q20, Week 2: Evidence of Pent-Up Consumer Demand as US Lockdowns Ease and Stores Reopen. Find the full report here.

Reasons to Read

Building on its strength in databases, which are the foundation for nearly all enterprise and business applications, technology company Oracle has branched out into other software categories, becoming a leader in areas such as ERP software, finance, CRM and supply chain management.  

Exploring Oracle’s position in today’s competitive ERP market landscape, this report covers the following key content: 

  • Recent product launches in retail  
  • Major competitors, competitive advantages and challenges/risks  
  • Retail strategy and product offerings—across omnichannel, merchandisingsupply chain and more 
  • Major milestones and key acquisitions  
  • Corporate strategy and product overview—including cloud infrastructure/applications and on-premise infrastructure 
  • Financial overview and market share 

Click here read more about ERP software. 

As part of our series of RetailTech profiles, previous reports include deep dives into SAP and Salesforce. 

 

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Part of the Coresight Research & Blue Yonder Open for Business webinar series, we present the transcript from our conversation with Katie Finnegan, Chief Consumer Experience and E-Commerce Officer at Rite Aid, on May 13, 2020. As business leaders are managing their companies through the coronavirus crisis, we are working to stay engaged with, and facilitate an open dialogue for, companies of all sizes. This webinar offered insights into retail challenges and technological innovations in the context of the coronavirus pandemic and beyond.

The discussion covered the following key topics:

  • The appetite for innovation—including how retailers are quickly adjusting to better serve customers
  • The changing nature of the workforce, shaped by Covid-19
  • Value proposition and the role of the physical store

In addition, we reviewed responses from webinar attendees to a live poll around leveraging technology and forecasting demand. A Q&A session also prompted conversation around dark stores, on-demand manufacturing and data privacy.

Click here to watch the video recording of this webinar.

To register for future Coresight Conversations webinars, please click here.

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Reasons to Read

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand as the Covid-19 lockdowns began. This report updates the scores based on financial reports and retailer store-reopening announcements in the context of easing lockdowns.

We rank the companies according to the following metrics: financial strength; whether the company sells products offline, online and internationally; and the length of tenure of the CEO.

We highlight the top 10 retailers in our ranking and provide commentary on the companies that have seen the biggest score changes from the original index.

Click here to read the original Coronavirus Retail Robustness Index, published on March 26, 2020.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

We present the startups that participated in the recent Israel Retail-Tech Innovator Landscape: Virtual Overview digital event, which Coresight Research hosted alongside the Retail Innovation Club 

The startups presenting at the event were selected from Coresight Research’s Israel Retail-Tech Innovator Landscape and represented four technology segments: 

  • Logistics and supply chain 
  • In-store technology 
  • Online shopping  
  • Analytics 

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Reasons to Read

The coronavirus outbreak has accelerated the digital transformation of many retailers, because they have experienced a greater need to achieve increased visibility over their supply chains and inventory. A number of companies are taking the opportunity to introduce or upgrade their retail analytics technology, and funding in AI startups continues to flow.

This report, part of our AI in Retail series, covers the following topics:

  • Recent funding raised by two AI companies—Bluecore and DefinedCrowd
  • Intel Capital’s commitment to invest in 11 technology startups
  • The launch of an AI e-commerce app in apparel retail—The Yes
  • An acquisition by autonomous-checkout solution provider Standard Cognition
  • AI applications for social distancing amid Covid-19

Click here to view more of our reports on AI in retail.

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Each year, the IRS reports tax return filings and refunds on a weekly basis, starting at the end of January until the April 15 deadline. This year, the US Department of the Treasury extended the deadline to file (and more importantly, to pay) July 15.

In this report, we look at what happened in the 17th week of the 2020 tax filing season, including:

  • How the extended deadline has affected filings and refunds so far.
  • The impact of the coronavirus shutdown on IRS operations.
  • The current status of returns filed, processed and refunds issued.

Read the 2020 Tax Tracker for week 16 here.

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Reasons to Read

We analyze the findings of a recent Coresight Research proprietary survey of global suppliers and retailers to explore the importance of retailer-supplier collaboration and the key criteria for achieving this.

This report includes insights and discussion around the following topics: 

  • Top challenges in collaboration—including lack of trust and limited data transparency 
  • The impact of collaboration on overall company revenue 
  • Key advantages of good collaboration—including improved customer experience and operational efficiency 
  • Key criteria for successful collaboration—including reliability and trust 
  • Best practices for retailer-supplier collaboration 
  • Recent improvement in collaboration and business operations for retailers and suppliers 
  • Satisfaction level on key criteria for successful collaboration 
  • Opportunities and the path forward 

We also break down our data to analyze key survey results across different respondent groups—such as by country, channel and store format—and identify growth opportunities on which retailers and suppliers can collaborate.  

This report is sponsored by Precima, a Nielsen company.

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We present Three Things You Need To Know on Global Tourism: China’s Travelers Set To Pivot to Domestic Tourism, Coresight Research Survey Confirms. Find the full report here.

Reasons to Read

In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss the consumerization and digitalization of product design, which will influence change in retail supply chains as we head into the 2020s.

This report considers the following key topics:

  • The failure rates of new products
  • Consumers’ and buyers’ attitudes to product innovation—and how retailers can respond
  • The impact of design on the bottom line
  • Technologies that enable companies to be innovative—including 3D design, artificial intelligence and augmented reality

Click here to read the first report in this series, Reshaping Supply Chains for the 2020s: Part 1—Five Forces Impacting Supply Chains.

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Reasons to Read

Our weekly Earnings Insights reports feature highlights from recent management commentary at major US retailers within our Coresight 100 coverage list, as they report first-quarter 2020 earnings. We condense what retail companies are reporting regarding the following key content, with a focus on the impact of the coronavirus crisis:

  • Management commentary on demand trends in the first quarter and subsequent weeks (where reported)—including comparable sales growth, details on consumer demand by category or channel and qualitative insights
  • Sales retention rates through e-commerce as nonfood retailers have been forced to temporarily close nonessential stores
  • Details on early performance of reopened stores, where these have been provided
  • The outlook for demand, as reflected in revenue guidance or more qualitative commentary on the shape or strength of demand—helping to build a picture of what US retail expects the recovery in consumer demand to look like

This week, there are highlights from companies that reported in the week ended May 31, including Burlington Stores, Dollar General and Ulta Beauty.

Read the Earnings Insights 1Q20, Week 1 report here.

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QUESTION OF THE WEEK: How Big Is the Social Commerce Market in China?

China’s social commerce market is estimated to grow to $341.6 billion in 2022, representing a CAGR of 32% from 2019, according to financial firm Tianfeng. This growth can be attributed to the wide range of platforms in China’s social commerce landscape, as well as the large number of Internet users in China—around 904 million as of March 2020, which is close to 64.6% of the nation’s population.

Reasons to Read

Coresight Research’s May 27 survey provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for US retail.  

Wdiscuss a number of survey findings on expected behavior after lockdowns end, including: 

  • What consumers expect to do in the month after lockdowns end—such as shopping, dining out, grooming and socializing.  
  • Whether respondents expect to avoid public areas or travel once lockdowns end—and which types of places or travel they will avoid. 
  • How long consumers expect to avoid public places or travel for. 
  • When respondents expect their purchasing levels to return to normal. 
  • How long consumers expect the impacts of the Covid-19 crisis to last in the US. 
  • Whether respondents expect to retain behaviors from the coronavirus outbreak period—and if so, which behaviors and for how long.  

We also provide trended data for a number of our regular weekly questions on spending and shopping: 

  • Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products; we provide trended data for a number of categories such as apparel, beauty and furniture/home products. 
  • Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories. 
  • We also asked respondents about their concerns surrounding job and income prospects. 

he findings provide an update to our previous reports, which were based on surveys undertaken on May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18. We provide week-over-week comparisons for most metrics. 

If you do not have a premium subscription, you can access select findings in a complimentary abridged report. 

In addition to this survey, click here to view additional coverage of the coronavirus outbreak.

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Reasons to Read

This report provides select findings from Coresight Research’s May 27 survey of US consumers on the coronavirus crisis. We asked respondents about the impact of the pandemic on their behaviors and expectations, with a focus on implications for retailers.

This report is available for free and can be accessed by registering for a free account. Selected findings in this report include:

  • Whether consumers expect to avoid public places or change travel arrangements once the coronavirus lockdowns are eased and businesses reopen—we look at week-over-week changes.
  • What activities consumers most expect to do once lockdowns end, and how these compare to expectations in prior weeks.
  • Which retail-related behaviors consumers expect to retain from the crisis for the longer term, including how selected options have shifted over the past 11 weeks.

Our full report is available to premium subscribers and includes further findings:

  • The types of places respondents expect to avoid after lockdowns end, and how long consumers expect to retain avoidance behaviors for.
  • When respondents expect their spending levels to return to normal.
  • Whether respondents expect to retain behaviors from the coronavirus outbreak period—and if so, which behaviors.
  • How long consumers expect the impacts of the Covid-19 crisis to last in the US.
  • Whether respondents are buying more or less of any retail categories as a result of the Covid-19 outbreak and, if so, which types of products.
  • Whether US shoppers are making more purchases online during the coronavirus outbreak and, if so, which categories.
  • We also asked respondents how worried they were about the outbreak and about their concerns surrounding job and income prospects.

Our latest research provides an update to our previous reports, which were based on surveys undertaken on May 20, May 13, May 6, April 29, April 22, April 15, April 8, April 1, March 25 and March 17–18.

In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak, which can be accessed here.

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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” looks at the growth of Aldi, Lidl and Grocery Outlet in the US grocery market.

Each report also includes recent retail and technology headlines from Asia, Europe and the US.

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