Reasons to Read

The coronavirus outbreak has prompted nongrocery companies in the US to open pop-up stores, through which they can sell inventory to local consumers. There are examples of this phenomenon in the restaurant sector, as many US states have banned restaurant dining due to the pandemic. We discuss examples of recently launched grocery pop-up stores by restaurants and other companies in the US.

We also consider the future of the pop-up format in the grocery sector, as it offers many advantages to retailers beyond the scope of the coronavirus crisis.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

The second report in our East-to-West Learnings series looks at how grocery retailers in China have enhanced efficiency in the face of challenges caused by the coronavirus crisis. We discuss initiatives such as creating product bundles and collaborating with other industry players to meet consumer demand while minimizing the spread of the coronavirus.

We consider how grocery retailers in the US could learn from China’s efforts as the coronavirus situation worsens in the West.

Read about the new employment models that Chinese retailers adopted to address the labor imbalance caused by the coronavirus pandemic.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak in China.

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Reasons to Read

Macy’s has seen a string of developments in the past week, with the latest being the departure of its CFO, effective May 31, 2020. This comes on the heels of a companywide furlough and the company’s delisting from the S&P 500 last week.

Macy’s began temporarily closing all of its stores from March 17 due to the impact of the coronavirus pandemic. It remains to be seen how long-term these closures will be and how deeply they will affect the retailer.

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Reasons to Read

Each year, the IRS reports tax return filings and refunds on a weekly basis, starting at the end of January until the April 15 deadline. This year, the US Department of the Treasury (of which the IRS is a part) announced the deadline to file (and more importantly, to pay) has been extended to July 15, but has closed assistance centers and suspended in-person tax assistance meetings.

In this report, we look at what happened in the ninth week of the 2020 tax filing season, including:

  • How the extended deadline has affected filings and refunds so far.
  • The impact of the coronavirus shutdown on IRS operations.
  • The current status of returns filed, processed and refunds issued.

Read the 2020 Tax Tracker for week 8 here.

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With Easter just around the corner, we assess the planned spending of US consumers on the holiday this year amid the coronavirus crisis. We consider the outlook for retail this Easter in light of current shopping trends.

In this report, we look at how retailers could leverage key opportunities in the Easter period to positively engage with consumers to drive sales in the short term as well as increase brand perception for long-term gains.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

Following the temporary closure of all of its stores from March 19, Gap Inc. is reportedly going to cancel shipments of summer order and halt fall production due to the impacts of the ongoing coronavirus pandemic. We outline the measures that the company is said to be taking, including furloughs of store workers.

We also consider the wider disruption of the outbreak on retail supply chains and the retailers that have already announced vensor or customer order cancellations.

See the Coresight Research Coronavirus Tracker for regularly updated details of announced temporary store closures or reduced opening hours by major US retailers in response to the pandemic.

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Reasons to Read

This report, part of our AI in Retail series, discusses the growing adoption of AI technologies, covering the following topics:

  • Total funding raised globally by AI startups over the past four years
  • Examples of AI technology applications in brick-and-mortar retail
  • Recent developments in AI in the context of the current coronavirus pandemic

Click here to view more of our reports on AI in retail.

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Reasons to Read

This is the second report of a series in which we explore new models of retailing across different sectors and channels. In this report, we focus on the innovative capabilities being developed by beauty retailers and brands, with highlights from major players Sephora and Ulta Beauty, among others.

In the global beauty market, retailers and brands are:

  • Using technologies to enhance the customer experience—including livestreaming functions, virtual try-ons and digital storefronts.
  • Offering extended features to better serve customers—such as save-a-sale programs and alternative payment options.
  • Embracing cross-channel retail to drive shopper engagement.
  • Using consumer data to target consumers and forming partnerships to diversify offerings.
  • Launching social media video marketing strategies and adopting social commerce to increase brand awareness.

Click here to read the first report in the series, which explores new retail models in e-commerce.

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We present Three Things You Need To Know on Beauty Activism Represents the Next Wave of Brand Differentiation. Find the full report here.

QUESTION OF THE WEEK: How Worried Are US Consumers about the Coronavirus Outbreak? 

Over half of US consumers (52.6%) are now extremely concerned about the coronavirus outbreak, up 6.9 percentage points from last week. A total of 89% of respondents are now either somewhat or extremely concerned about the coronavirus, up from 85% a week earlier.

Reasons to Read

With China embracing signs of recovery from the coronavirus crisis, we look at the lessons that NIKE and Lululemon have learned from their experiences in the country. We consider how the two athletic apparel companies might use this knowledge to inform their approaches to other markets being affected by the pandemic.

At the end of March 2020, both NIKE and Lululemon reported favorable earnings amidst the coronavirus outbreak. We discuss coronavirus-related highlights from the companies’ reports, covering the following key content:

  • NIKE’s four-phase coronavirus playbook and Lululemon’s two-workstream approach
  • The use of digital channels—such as activity apps and social media—to engage with consumers and encourage them to stay active
  • The growth of e-commerce through digital marketing
  • Product innovation and creativity in new product launches
  • How NIKE and Lululemon have maintained positions of strength through the coronavirus crisis

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

This is the final report of a four-part series that explores the use of social media by US shoppers. Based on data from a Coresight Research proprietary survey, we provide an overview of our key insights across the following topics:

  • The most popular social media platforms for researching, discovering and buying products across multiple categories
  • The categories most shopped on social media
  • Discretionary spending by US social media shoppers
  • The impact of social media influencers on shopping behavior
  • The abandoning of purchases due to a lack of platform functionality
  • The sharing of content by social media shoppers after they make a purchase
  • Implications for brands

Read more about the impact of social media on shopping behavior and US consumers’ use of Instagram in the shopping journey.

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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” looks at how US retail sales could shape up during and after the coronavirus crisis.

Each report also includes recent retail and technology headlines from Asia, Europe, Latin America and the US.

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • What is happening in retail in the US and UK this week
  • Year-to-date 2020 major US and UK store openings and closures
  • 2020 major US retail bankruptcies
  • New non-store-closure news

This week, there are highlights from Fairway Market, GameStop and Shoe Carnival in the US and BrightHouse and Jack Wills in the UK. We also discuss quarterly store opening and closure settlements following the release of quarterly company filings this week.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2020 year to date, filterable by sector and year. Click here to view.

See the Coresight Research Coronavirus Tracker for regularly updated details of announced temporary store closures or reduced opening hours by major US retailers.

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Reasons to Read

This report provides select findings from Coresight Research’s April 1 survey of US consumers on the coronavirus crisis. We asked respondents about the impact of the pandemic on their behaviors and their expectations.

This report is available for free and can be accessed by registering for a free account. This report features extracts from our full survey, including:

  • How concerned respondents are about the coronavirus outbreak.
  • Whether consumers are increasing or decreasing their spending in certain categories.
  • The challenges facing the US apparel market from shopper cutbacks.
  • The impact, or expected impact, on respondents’ jobs and incomes.

Our full report is available to premium subscribers and provides additional survey findings including:

  • How concerned US consumers are about the coronavirus outbreak, what they are worried about, and how long they think the severe impacts of the outbreak will last.
  • Whether shoppers are buying more or less of any retail categories as a result of the COVID-19 outbreak and, if so, which types of products.
  • Whether consumers expect to make more purchases online during the coronavirus outbreak and, if so, which categories.
  • Respondents’ concerns about jobs and incomes.
  • What proportion of US consumers are now avoiding public places or travel, and what kind of places they are avoiding.
  • Whether respondents expect to retain changed behaviors even after the COVID-19 outbreak ends and, if so, which.

Our latest research provides an update to our previous reports, which were based on surveys undertaken on March 25 and March 17–18. We provide week-over-week comparisons for many metrics.

In addition to this survey, Coresight Research is publishing ongoing coverage on the coronavirus outbreak which can be accessed here.

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