Reasons to Read

Coresight Research’s latest survey on the coronavirus crisis provides a detailed update on US consumers’ behaviors, concerns and expectations. Among the subjects we surveyed consumers on are:

  • How concerned they are about the coronavirus outbreak, what they are worried about, and how long they think the severe impacts of the outbreak will last.
  • Whether they are buying more or less of any retail categories as a result of the COVID-19 outbreak and, if so, which types of products.
  • Whether they are making more purchases online during the coronavirus outbreak and, if so, which categories.
  • Their concerns about job and income prospects.
  • Whether they are avoiding public spaces or travel and the types of places there are avoiding.
  • Whether they expect to retain changed behaviors even after the COVID-19 outbreak ends and, if so, which.

The research for this report was undertaken on April 1, and the findings provide an update to our previous report, which was based on surveys undertaken on March 25 and March 17–18. We provide week-over-week comparisons for most metrics.

If you do not have a premium subscription, you can access select findings in a complimentary abridged report.

In addition to this survey, click here to view additional coverage of the coronavirus outbreak.

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Reasons to Read

In our quarterly US Retail Inventory Tracker reports, we analyze inventory trends among those US retailers listed in the Coresight 100.

We look at the inventory levels of various retailers in 4Q19 and assess why levels may have changed from the year-ago period, across the following sectors:

  • Apparel specialty retail—including Ascena Retail and Burlington Stores
  • Department stores—including JCPenney, Kohl’s and Macy’s
  • Food, drug and mass retail—including Target and Walmart
  • Home and home-improvement retail—including Home Depot and Lowe’s
  • Luxury retail—including Ralph Lauren and Tapestry
  • Beauty retail—Ulta Beauty

While we note some positive trends in this report, we make the obvious caution that the quarter under review will be no guide to 2020 due to the impacts of the global coronavirus pandemic.

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Reasons to Read

Since the coronavirus broke out in Wuhan in January, China has implemented unprecedented measures to control the spread of the virus. The nationwide lockdown looks to have been a success—we discuss signs that indicate the country is now on the road to recovery:

  • Resuming business operations and employees returning to work
  • The reopening of stores in mainland China, following temporary closures by many multinational companies, including NIKE and Starbucks
  • The release of pent-up demand in shopping malls

We consider the implications of the pandemic and recovery for brands, as well as what the “new normal” might look like for China’s residents and businesses as the nation looks to move on from the coronavirus.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

Each year, the IRS reports tax return filings and refunds on a weekly basis, starting at the end of January until the April 15 deadline. This year, the US Department of the Treasury (of which the IRS is a part) announced the deadline to file (and more importantly, to pay) has been extended to July 15, but has closed assistance centers and suspended in-person tax assistance meetings.

In this report, we look at what happened in the eighth week of the 2020 tax filing season, including:

  • How the extended deadline has affected filings and refunds so far.
  • The impact of the coronavirus shutdown on IRS operations and online traffic to its site.
  • The current statusof returns filed, processed and refunds issued.
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Reasons to Read

The global coronavirus outbreak is causing supply chain disruptions and widespread home quarantines, which have implications for the augmented and virtual reality technologies market. We consider the impacts of the pandemic on supply and demand, as well as the potential boost it may provide in commercial adoption.

We discuss the growth of the global AR and VR market and expected spending in 2020. In addition to employee training and customer engagement, we offer examples of further applications of AR and VR technologies in retail, including the following:

  • AR mobile gaming, which drives traffic in physical stores
  • In-app purchasing functionality
  • VR stores and showrooms in the fashion sector
  • VR headsets for consumers

Read more in our deep dive into the use of reality technologies in the home sector: Can AR and VR Be Game Changers in Furniture Retail?

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We present Three Things You Need To Know on Amazon India and Flipkart: Head to Head. Find the full report here.

Reasons to Read

This report looks back at the Great Recession of 2007–2009, to apply learnings from the sales performance of the US retail industry to the current coronavirus situation. We offer insights into US shopping behavior today and consider consumer confidence during the 2007–2009 recession.

We discuss the impact of the Great Recession on US retail sales and its implications for how the retail industry will fare the coronavirus pandemic. We break down our analysis according to the following sectors:

  • Department stores—including JCPenney, Kohl’s and Macy’s
  • Clothing and accessories—including American Eagle Outfitters and Gap Inc
  • Mass merchandising—including Costco, Target and Walmart
  • Home furnishing and appliances—including Best Buy and Home Depot

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

This is the third report of a four-part series that explores the use of social media by US shoppers. Based on data from a Coresight Research proprietary survey, we discuss where consumers shop, away from social media, as well as their monthly spending behaviors.

Read more about the impact of social media on shopping behavior and US consumers’ use of Instagram in the shopping journey.

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QUESTION OF THE WEEK: How Long Do US Consumers Expect the Coronavirus Crisis To Last?

When we surveyed US consumers on March 25, the majority of respondents (almost 64%) said that they expect the severe impact of the coronavirus outbreak to last between one and four months. However, the total proportion that expects the crisis to last three months or more stood at 56% on March 25 versus 52% one week earlier.

Reasons to Read

Coronavirus was the overarching theme across all consumer spending numbers in this month’s report as the outbreak spread across the globe, disrupting consumer behavior (and hammering retail) as it went.

This report looks at:

  • How retail in China fared amid the outbreak, and what that may mean for the West.
  • What drove a surge in US retail, including some odd sector changes.
  • Shifts in the UK economy.

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of Monthly Reports.

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Reasons to Read

The first report in our East-to-West Learnings series looks at the labor imbalance in China that has been caused by the coronavirus pandemic. We discuss how supermarket chains and grocery retailers are responding to the impact on their workforce by launching co-employment initiatives with restaurant chains, using examples from Alibaba’s Freshippo and JD.com’s 7Fresh brands.

We consider how retailers in the US could learn from China’s new employment models as the coronavirus situation worsens in the West.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

February was soft for UK retail sales, but the month is unlikely to be indicative of current and future trends given the widespread shutdown of UK industry and a national lockdown in March.

This report looks at:

  • What drove UK retail sales growth in February.
  • How small retailers fueled growth.
  • Grocery sector growth—and what we expect to report for March.
  • How clothing stores fared, and what we expect to report for March.

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of monthly reports.

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Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” looks at what major retailers are doing to mitigate the impact of the coronavirus outbreak.

Each report also includes the following content:

  • Recent retail and technology headlines from Asia, Europe, Latin America and the US—this week’s highlights include Dollar General, Morrisons and JD.com.
  • Macroeconomic updates for Asia, Europe, Latin America and the US.
  • An earnings calendar for Coresight 100 companies.
  • A calendar of upcoming retail events.

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Reasons to Read

With restaurants and coffee shops closed across the US, billions of dollars in food spend is set to migrate to grocery retailers. We are also seeing surging demand for online grocery. 

This report profiles: 

  • How much food and beverage spending will move from food-services to food retailers such as supermarkets, including dollar estimates and as a proportion of food retail sales. 
  • The latest proprietary Coresight Research consumer survey data for online grocery shopping. 
  • Our recommendations to US food retailers faced with surging demand online and in stores. 

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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